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Unifi Official TM UniFi High Speed Broadband Thread V33, Enjoy Your UniFi

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TSsHawTY
post Apr 30 2018, 10:41 AM

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QUOTE(victor_hoh @ Apr 28 2018, 03:00 PM)
Else I will not hesitate to give Time BB a try.
If TIME Fibre is available in your area, then go for it
Hezegroth
post Apr 30 2018, 11:27 AM

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Hi, what service this cabinet support. They just install last week

Attached Image
JuneResources
post Apr 30 2018, 11:50 AM

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QUOTE(victor_hoh @ Apr 28 2018, 04:02 PM)
Then they will lose one very soon.
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Monopoly market who care you. whistling.gif
Only lose one customer, but don't lose 100 million customers.
So if you want lari, then "the door always open for you". Just ensure your account no tied of contract.

AjkR06
post Apr 30 2018, 12:35 PM

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QUOTE(Hezegroth @ Apr 30 2018, 11:27 AM)
Hi, what service this cabinet support. They just install last week

Attached Image
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Unifi Lite (VDSL) - Copper lines SUBB.
Max speed will be 10Mbps only for the time being.
Hezegroth
post Apr 30 2018, 04:58 PM

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Oh great, finally my hometown got fix internet
lkoky
post Apr 30 2018, 05:00 PM

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Gyus,

my HyppTV setop box broken, with my current contract expireing in 2019. Whats my option now?

Dont really watch hypp TV, but used the box for normal Free-toAir, NTV7 & 8tv, cause my antenna sucks
OKLY
post Apr 30 2018, 06:19 PM

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QUOTE(lkoky @ Apr 30 2018, 05:00 PM)
Gyus,

my HyppTV setop box broken, with my current contract expireing in 2019. Whats my option now?

Dont really watch hypp TV, but used the box for normal Free-toAir, NTV7 & 8tv, cause my antenna sucks
*
Basically some of your options are:

1) If still under warranty then call them and get it replaced.

2) If no longer under warranty, you can choose to get it replaced for free with a further contract extension.

3) Get a used unit, you can search around for it on lelong or mudah.
MGM
post Apr 30 2018, 08:22 PM

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QUOTE(OKLY @ Apr 30 2018, 06:19 PM)
Basically some of your options are:

1) If still under warranty then call them and get it replaced.

2) If no longer under warranty, you can choose to get it replaced for free with a further contract extension.

3) Get a used unit, you can search around for it on lelong or mudah. Isn't the STB 'tied' to a particular account?
*
SilentVampire
post Apr 30 2018, 08:26 PM

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QUOTE(lkoky @ Apr 30 2018, 05:00 PM)
Gyus,

my HyppTV setop box broken, with my current contract expireing in 2019. Whats my option now?

Dont really watch hypp TV, but used the box for normal Free-toAir, NTV7 & 8tv, cause my antenna sucks
*
If you are not under warranty or if you have renewed your contract recently, you will have to purchase the box. It costs between RM200 - RM300.
JohnLai
post Apr 30 2018, 08:27 PM

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QUOTE(OKLY @ Apr 30 2018, 06:19 PM)

2) If no longer under warranty, you can choose to get it replaced for free with a further contract extension.

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Wait.....shouldn't TM replace the decoder free of charge as hypptv was bundled with internet package as long as customer still subscribed to the service?

Similar to Astro subscribers.
OKLY
post Apr 30 2018, 08:39 PM

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QUOTE(MGM @ Apr 30 2018, 08:22 PM)
3) Get a used unit, you can search around for it on lelong or mudah. Isn't the STB 'tied' to a particular account?
*
Can call to TM to ask them to update it.

QUOTE(JohnLai @ Apr 30 2018, 08:27 PM)
Wait.....shouldn't TM replace the decoder free of charge as hypptv was bundled with internet package as long as customer still subscribed to the service?

Similar to Astro subscribers.
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The only equipment that is lifetime warranty is the BTU. All others are only 1 year warranty.

This post has been edited by OKLY: Apr 30 2018, 08:39 PM
JohnLai
post Apr 30 2018, 09:09 PM

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QUOTE(OKLY @ Apr 30 2018, 08:39 PM)
The only equipment that is lifetime warranty is the BTU. All others are only 1 year warranty.
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bangwall.gif

With the forced bundling of hypptv...and MCMC allows such practise?
I think there is a rule saying broadcast providers which rely on monthly subscription (such as Astro and MYTV [paid subscribers in future]) must replace the decoder free of charge as long as customers still subscribe to the service.

The only exception is Astro NJOI.

I wonder if TM fall under broadcast provider definition with its hypptv....
Maybe someone should write to mcmc and ask for clarification? hmm.gif


EDIT:
Not to mention unifi contract = 2 years
And the warranty for both decoder and router only 1 year? vmad.gif

This post has been edited by JohnLai: Apr 30 2018, 09:10 PM
AVFAN
post Apr 30 2018, 10:28 PM

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QUOTE(JohnLai @ Apr 30 2018, 08:27 PM)
Wait.....shouldn't TM replace the decoder free of charge as hypptv was bundled with internet package as long as customer still subscribed to the service?

Similar to Astro subscribers.
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this is a good question.

however, unifi positions itself to sell broadband; unifitv is included, not sold as primary.

hence, they can do 1 yr warranty only for stb.
GamaX320
post Apr 30 2018, 11:11 PM

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today finally receive call from TM about 50mbps upgrade to 100mbps with extra rm20 and wht the stuff told me my currently router d-link 850L no need change or any technical ppl come to my house just need to restart router when receive sms. I would ask my router able fully support 100mbps?
westlife
post May 1 2018, 03:27 AM

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QUOTE(GamaX320 @ Apr 30 2018, 11:11 PM)
today finally receive call from TM about 50mbps upgrade to 100mbps with extra rm20 and wht the stuff told me my currently router d-link 850L no need change or any technical ppl come to my house just need to restart router when receive sms. I would ask my router able fully support 100mbps?
*
how much is ur monthly subscription after the rm20?
GamaX320
post May 1 2018, 07:06 AM

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QUOTE(westlife @ May 1 2018, 03:27 AM)
how much is ur monthly subscription after the rm20?
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179 + 20 = 199 this price not yet include gst
westlife
post May 1 2018, 10:25 AM

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QUOTE(GamaX320 @ May 1 2018, 07:06 AM)
179 + 20 = 199 this price not yet include gst
*
wow expensive. shocking.gif
OKLY
post May 1 2018, 10:38 AM

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QUOTE(GamaX320 @ Apr 30 2018, 11:11 PM)
today finally receive call from TM about 50mbps upgrade to 100mbps with extra rm20 and wht the stuff told me my currently router d-link 850L no need change or any technical ppl come to my house just need to restart router when receive sms. I would ask my router able fully support 100mbps?
*
This wireless router can support 100mbps package.
GamaX320
post May 1 2018, 10:44 AM

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QUOTE(westlife @ May 1 2018, 10:25 AM)
wow expensive.  shocking.gif
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Supposed how much?
SilentVampire
post May 1 2018, 11:08 AM

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QUOTE(GamaX320 @ Apr 30 2018, 11:11 PM)
today finally receive call from TM about 50mbps upgrade to 100mbps with extra rm20 and wht the stuff told me my currently router d-link 850L no need change or any technical ppl come to my house just need to restart router when receive sms. I would ask my router able fully support 100mbps?
*
It can support it, but maybe not on 2.4GHz. You will need to go to 5GHz to enjoy the full 100Mbps speed.

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