That’s extremely messed up indeed!

The RM10 add on follows the same day as your line activation. You go any celco also like that. For simplicity purpose your bill is prorated to the bill cycle date when you first start using the service.

What is so angry about this? As a complimentary goodwill, your monthly quota is not prorated so let's say you have 10 more days to bill cycle end, you're still getting the full month's data quota allocation on the first month as compensation.

Don't want bill complication, just opt for prepaid plans.

I am not sure others Telco, it is ok to prorate but the bill cycle is 16/6 to 16/6, why don't on 16/7? I am not sure when is the maxis bill cycle is.. I still haven't insert the sim to my phone until today..how to get the full month data that you haven't use during 16/6?

Anyone here is from telco expertise?
I don't know how to complain to Maxis anymore because the issue will not be fixed at all.
It has been going for 4 months already and they never fix it at all.
At my area, there is a problem with Band 7 LTE. When a phone connected to that band, internet will hang and not working. Even with 3CA (Band 1+Band 3+Band 7).
When I disable Band 7 via Service Menu on my Samsung, the internet works as normally.
And this is happening not only on my phone, but any phone connected to the same tower.
As a proof, my mom phone also having the same problem. Including my friends who came to my house.
I really hope anyone can give a solution to fix this.
Keep reporting the same issue, it never solved.

Maxis
Users complaint..
Please take serious be action

indeed difficult. better port out, since many better telco offers nowadays. not worth staying with them.

I am sticking with Maxis because that is the only telco that is stable in other areas that I go to.
Celcom and Digi is too slow to watch YouTube especially at night.
The only problem is my housing area.

owh, then too unfortunate.

Ok problem solved. I have contact with Maxis about this problem and their feedback is their billing system randomly choose the bill cycle and not by Maxis staff. I have requested Maxis to prorate the RM 10 add on bill but it is not allowed instead waive the RM10 for me..
Thank you Maxis, Sorry for my earlier anger..my bad. I sincere apology to Maxis for my words...Maxis is the best..hence i decided to stay back to Maxis...until you betray me again.

I love Maxis.. This is how you retained your customer. I don't mind you took my money as long as good services and satisfied my needs.

Bad luck la, billing cycle on same date

maybe.. but problem solved..lets see what will happen next

RM60 Hotlink Prepaid Video vs RM63.60 (SST included) Hotlink Postpaid. The only thing missing is unlimited SMS but compensated by 10GB more video data allowance.

Hotlink Postpaid and Fibre subscribers need not to rethink your subscription though as you’re on a very good bundle postpaid plan. Some of the best available in the market, if not the best.

Yeah, postpaid + fibre only rm99. A very good package already

Nothing much you can do except wait Maxis who will then finally upgrade or replace faulty hardware or something.
Learn to live with it.
My place....i used to be on corporate Digi account but the line is damn bad inside my house....
Only Samsung phone or Huawei save the day with Band selection....Other phone habis if kena that band..have to airplane on off on off.

Ended up i change to the cheapest Digi postpaid rm38 as i cannot even fully utilise the Rm130 quota plan.
Even now Rm38 ...sure lot of leftover quota.

Maxis latest godsend RM45 6Mbps is so gooding.
In my area....Only Celcom and Maxis have the best coverage and signal strength...
The rest awefully awesome.

Digi line on Modem Router is the best at my place.

So..sticking to Maxis is a good choice..bro

Surprisingly they did upgrade my tower with Band 1, but they did not fix Band 7 at all.
Pening with Maxis.
Luckily my Samsung can disable those faulty Band 7 and still get good speed with 2CA (B1 + B3).
But my mum who uses an iPhone keep complaining why the internet always stuck.
How to explain to her also don't know how.
And FYI they did acknowledge the tower is having issues but maybe they are having trouble to replace the hardware?
Anyway Maxis have always been solid wherever I go to except my home.
That is why I still prefer to use Maxis because the other SIM I have like Celcom and Digi have been bad so far.

I am thinking to downgrade from maxis postpaid 98 to hotlink postpaid 60 (need change to prepaid first then only can move to hotlink pospaid)

or use hotlink RM35

i think u need to change to prepaid or port out first....last time i downgrade from maxis one plan 98 to hotlink flex, need to change to prepaid for 1 month, then only can change to hotlink flex. Then, someone help me, wait 1 week jer

ya, I make a request just now to convert to hotlink prepaid first

Hotlink postpaid sure get butcher kaw2 by prepaid...