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 Apple iPhone battery replacement program, for iPhone 6 and later

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MX510
post Dec 2 2018, 06:51 PM

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QUOTE(DreamChaser @ Dec 2 2018, 12:53 PM)
waited how long?  hmm.gif
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Send at 2 pm go watch one movie

Pickup back at 6 pm plus


SUSstinky
post Dec 2 2018, 09:07 PM

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QUOTE(attw @ Dec 2 2018, 11:44 AM)
The IPX with faulty Face ID camera, did you experience any problem using Face ID with it before?
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One a while fail. Did not know it’s faulty until the diagnostic program at Machines turn out red\warning. Just 5 days passed warranty.
attw
post Dec 3 2018, 06:50 AM

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QUOTE(stinky @ Dec 2 2018, 09:07 PM)
One a while fail. Did not know it’s faulty until the diagnostic program at Machines turn out red\warning. Just 5 days passed warranty.
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Ouch! If only you had sent it in earlier. Anyway, Face ID camera is quite a major defect, maybe Apple might still fix it for you for free. Fingers crossed!
SUSstinky
post Dec 3 2018, 08:02 AM

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QUOTE(attw @ Dec 3 2018, 06:50 AM)
Ouch! If only you had sent it in earlier. Anyway, Face ID camera is quite a major defect, maybe Apple might still fix it for you for free. Fingers crossed!
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I called up Apple and they will honour the warranty as i told them i am oversea with flight ticket to proof.

Also do you know if Machines won't replace the battery on my another unit when it is still under warranty? They ask me to wait for the warranty to expire next week. They say if i insist to submit, they will send it to Apple and need 7 days. Apple does not usually change battery for me since the health went back up to 95% after reset. If Apple found anything wrong, they will replace a new unit which i think is refurbish. But he claimed its new.

benny888
post Dec 3 2018, 08:30 AM

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Final Call: Discounted iPhone Battery replacement offer ends on 31 December 2018 https://t.co/zbRorb3vk8
KannaSai1
post Dec 3 2018, 09:44 AM

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86%, change it or not?
Ares187
post Dec 3 2018, 09:46 AM

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QUOTE(benny888 @ Dec 3 2018, 08:30 AM)
Final Call: Discounted iPhone Battery replacement offer ends on 31 December 2018 https://t.co/zbRorb3vk8
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I have made an appointment with IT World , PJ . Drop off the phone on Tuesday and collect back on Wednesday.
chongxm
post Dec 3 2018, 10:09 AM

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QUOTE(stinky @ Dec 3 2018, 08:02 AM)
I called up Apple and they will honour the warranty as i told them i am oversea with flight ticket to proof.

Also do you know if Machines won't replace the battery on my another unit when it is still under warranty? They ask me to wait for the warranty to expire next week. They say if i insist to submit, they will send it to Apple and need 7 days. Apple does not usually change battery for me since the health went back up to 95% after reset. If Apple found anything wrong, they will replace a new unit which i think is refurbish. But he claimed its new.
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yes this is how they reply to me.. better wait until warranty expire. my unit already stucked for 2 weeks still now news..

This post has been edited by chongxm: Dec 3 2018, 10:09 AM
attw
post Dec 3 2018, 10:17 AM

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QUOTE(stinky @ Dec 3 2018, 08:02 AM)
I called up Apple and they will honour the warranty as i told them i am oversea with flight ticket to proof.

Also do you know if Machines won't replace the battery on my another unit when it is still under warranty? They ask me to wait for the warranty to expire next week. They say if i insist to submit, they will send it to Apple and need 7 days. Apple does not usually change battery for me since the health went back up to 95% after reset. If Apple found anything wrong, they will replace a new unit which i think is refurbish. But he claimed its new.
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Yeah, apparently that is the case. Might as well wait for the warranty to expire next week. But good to know they will fix the iPhone X with broken Face ID camera under warranty smile.gif

QUOTE(KannaSai1 @ Dec 3 2018, 09:44 AM)
86%, change it or not?
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Might as well for RM121
coolguy99
post Dec 3 2018, 10:39 AM

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QUOTE(KannaSai1 @ Dec 3 2018, 09:44 AM)
86%, change it or not?
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Change it 86% is pretty worn off.
SUSstinky
post Dec 3 2018, 10:42 AM

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QUOTE(chongxm @ Dec 3 2018, 10:09 AM)
yes this is how they reply to me.. better wait until warranty expire. my unit already stucked for 2 weeks still now news..
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Thanks for confirming.
At least you did bring it for them to check to confirm no other issue.
If were to bring after expiry of warranty, like my another ipX, they will say expired warranty, must pay to fix these faceid issue before allow to change battery.
chongxm
post Dec 3 2018, 11:08 AM

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QUOTE(stinky @ Dec 3 2018, 10:42 AM)
Thanks for confirming.
At least you did bring it for them to check to confirm no other issue.
If were to bring after expiry of warranty, like my another ipX, they will say expired warranty, must pay to fix these faceid issue before allow to change battery.
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i insist them to change the battery for me, after they done changing, they say there is another hardware issue, must send back to apple to repair, sooo i am still waiting for the so called new phone replacement from switch
yhtan
post Dec 3 2018, 11:34 AM

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Hi everyone, do i have to make appointment with Machines midvalley northpoint for battery replacement? Intend to walk in tomorrow to change it
christcwl9
post Dec 3 2018, 11:53 AM

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QUOTE(KannaSai1 @ Dec 3 2018, 09:44 AM)
86%, change it or not?
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In my opinion, you should. Battery is generally considered not fit for purpose once its health is 80% or less (normally 2 years of standard usage).

If you are planning to change phone soon (say in 6 months time), might as well just dont bother to change the battery, but to sell it off later tongue.gif

If you are planning to use your phone for another year or two, or maybe even if you plan to keep this phone, better change the battery now for discounted rm121 only what whistling.gif thumbup.gif
SUSstinky
post Dec 3 2018, 04:22 PM

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QUOTE(chongxm @ Dec 3 2018, 11:08 AM)
i insist them to change the battery for me, after they done changing, they say there is another hardware issue, must send back to apple to repair, sooo i am still waiting for the so called new phone replacement from switch
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Machines also told me it’s new. But I doubt it. Maybe casing is new but the inner hardwares is usually refurbish.
DreamChaser
post Dec 3 2018, 05:14 PM

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QUOTE(attw @ Dec 3 2018, 10:17 AM)
Yeah, apparently that is the case. Might as well wait for the warranty to expire next week. But good to know they will fix the iPhone X with broken Face ID camera under warranty smile.gif
Might as well for RM121
my iP6s+ still under warranty till 16th this month. so better to wait until warranty expired then only send in for battery replacement? need pay for replacement when still under warranty?

This post has been edited by DreamChaser: Dec 3 2018, 05:42 PM
coolguy99
post Dec 3 2018, 07:17 PM

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QUOTE(yhtan @ Dec 3 2018, 11:34 AM)
Hi everyone, do i have to make appointment with Machines midvalley northpoint for battery replacement? Intend to walk in tomorrow to change it
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You don't have to make appointment on weekdays, can just walk in.
fidodido21
post Dec 3 2018, 08:54 PM

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Anyone tried to change SG battery set recently?
chongxm
post Dec 3 2018, 10:05 PM

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QUOTE(DreamChaser @ Dec 3 2018, 05:14 PM)
my iP6s+ still under warranty till 16th this month. so better to wait until warranty expired then only send in for battery replacement? need pay for replacement when still under warranty?
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i doubt that they will let u change
Ares187
post Dec 4 2018, 03:53 AM

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QUOTE(chongxm @ Dec 3 2018, 10:05 PM)
i doubt that they will let u change
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Most likely will ask you to wait for warranty to expire

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