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 Grab Driver Discussion V3, Info and FAQ

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hlpang
post Aug 17 2017, 11:53 AM

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i switch from GP to GF a mth ago.
So im happy to ignore Grabshare, short trip, far pickup point.
low incentive and no stress.



SuperStar
post Aug 17 2017, 11:55 AM

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QUOTE(SGSuser @ Aug 17 2017, 09:33 AM)
Fuel keep on increasing in price...losing my motivation to do this day by day
*
Agree.. requirements also getting higher...
Now Grab LCLY liao... hang price....

Just do less.. minimize high damage.
kojack18
post Aug 17 2017, 12:11 PM

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QUOTE(yhtan @ Aug 17 2017, 10:57 AM)
20 seconds as usual, background in blue confirm is GS job

now it will show how many person
1= 1 person
1-2 = 2 person

Cancellation rate maintain below 10% to enjoy incentive, i remember there is one week where bad ass rider which raise my cancellation rate to 20%+ by tuesday, by weekend i manage to pull it to below 5%. As usual don't simply job and u are good to go.
*
DAX no issues bro.

But we are getting hit/banned/warned on PAX. How to calculate/track that 20% PAX..

So ma fan edi track so many things. Haha

This post has been edited by kojack18: Aug 17 2017, 12:11 PM
yhtan
post Aug 17 2017, 12:12 PM

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QUOTE(kojack18 @ Aug 17 2017, 12:11 PM)
DAX no issues bro.

But were getting by PAX. How to calculate/track that 20% PAX..

So ma fan edi track so many things.  Haha
*
manual count lor, total cancellation will shown in the apps.
kojack18
post Aug 17 2017, 12:13 PM

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QUOTE(yhtan @ Aug 17 2017, 12:12 PM)
manual count lor, total cancellation will shown in the apps.
*
Bro, total shown on apps is only for Dax. Driver canx.

Pax hidden and require.manual as u mentioned.
flyingteeku
post Aug 17 2017, 12:19 PM

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QUOTE(yhtan @ Aug 17 2017, 12:12 PM)
manual count lor, total cancellation will shown in the apps.
*
QUOTE(kojack18 @ Aug 17 2017, 12:13 PM)
Bro, total shown on apps is only for Dax. Driver canx.

Pax hidden and require.manual as u mentioned.
*
Pax cacellation only counted when passenger cancel and remark that driver ask to cancel. So it is very hard to track.
starex80
post Aug 17 2017, 12:30 PM

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QUOTE(flyingteeku @ Aug 17 2017, 12:19 PM)
Pax cacellation only counted when passenger cancel and remark that driver ask to cancel. So it is very hard to track.
*
All pax u just record down regardless what reason given by them.

If yout know count dax, sure u know count pax. Same formula apply.

Being suspended. Don't know when can free to go attend their training and don't know if incentive can get back since not able to connection to the system

Crap crap crab
SUSmoosekaka
post Aug 17 2017, 12:32 PM

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dupe.

This post has been edited by moosekaka: Aug 17 2017, 12:36 PM
SUSmoosekaka
post Aug 17 2017, 12:36 PM

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QUOTE(kojack18 @ Aug 17 2017, 12:11 PM)
DAX no issues bro.

But we are getting hit/banned/warned on PAX. How to calculate/track that 20% PAX..

So ma fan edi track so many things.  Haha
*
QUOTE(kojack18 @ Aug 17 2017, 12:13 PM)
Bro, total shown on apps is only for Dax. Driver canx.

Pax hidden and require.manual as u mentioned.
*
QUOTE(flyingteeku @ Aug 17 2017, 12:19 PM)
Pax cacellation only counted when passenger cancel and remark that driver ask to cancel. So it is very hard to track.
*
it's not that hard... just count from the history in your app... unless you do like 200 jobs a week it's not that onerous to count the total number of red cancellations.... then use DAX%which is shown in app to figure out the number of driver cancellations and subtract it from total cancellations. you do the same thing for AR... useful to figure out how many jobs you need to get back to 85% or 88%. form 2 level math.
flyingteeku
post Aug 17 2017, 12:47 PM

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QUOTE(starex80 @ Aug 17 2017, 12:30 PM)
All pax u just record down regardless what reason given by them.

If yout know count dax, sure u know count pax. Same formula apply.

Being suspended. Don't know when can free to go attend their training and don't know if incentive can get back since not able to connection to the system

Crap crap crab
*
Same bro...I could not drive also..car accident...still under repair..every week incentives 0 is very heartache...
83208320
post Aug 17 2017, 12:55 PM

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hello. im newbie. it seem cant find the complete details over the grab website and blog.

can i ask all the master here, do i need to keep the Star Rating and CR under flexi programme?

because this os only what i found "Your only requirement is that you maintain a minimum of 30% Acceptance Rate to stay on the platform as well as to receive Grab Flexi"

what is the punishment if fall below 4.7 rating and above 10% CR?
Goodboy92
post Aug 17 2017, 12:56 PM

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QUOTE(yhtan @ Aug 17 2017, 11:16 AM)
Grab is upfront fare, RM10 fare + RM5 Toll - RM2 (20% commission on RM10) = RM13

In your apps will only show summary (daily/weekly) RM10 as your earning

Did u mean customer change drop off location? If yes open Grab apps and re-quote the fare with customer consent. If got 2 drop off location, ask him cancel and book using multi stop. Your duty is to fetch him to his destination which he key in.
*
How to requote ? But if cancel and rebook - it might connected to other driver
magengun
post Aug 17 2017, 01:06 PM

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Hi ,

im newbie here and driving grab for past 1 week - part time.
and staying in Mantin.

i picked one customer from KTJ (kolej tunku jaffar) to klia2 and the fare was only rm 54 + RM10 promo ended being paid rm 44 and balance rm10 into wallet.

is this norm ? not supposed to be rm65 ?

asked CS and replied that due to pickup customer outside of klang valley.

please help
deale30
post Aug 17 2017, 01:07 PM

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QUOTE(83208320 @ Aug 17 2017, 12:55 PM)
hello. im newbie. it seem cant find the complete details over the grab website and blog.

can i ask all the master here, do i need to keep the Star Rating and CR under flexi programme?

because this os only what i found "Your only requirement is that you maintain a minimum of 30% Acceptance Rate to stay on the platform as well as to receive Grab Flexi"

what is the punishment if fall below 4.7 rating and above 10% CR?
*
kena banned lor...
kojack18
post Aug 17 2017, 01:13 PM

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QUOTE(magengun @ Aug 17 2017, 01:06 PM)
Hi ,

im newbie here and driving grab for past 1 week - part time.
and staying in Mantin.

i picked one customer from KTJ (kolej tunku jaffar) to klia2 and the fare was only rm 54  + RM10 promo ended being paid rm 44 and balance rm10 into wallet.

is this norm ? not supposed to be rm65 ?

asked CS and replied that due to pickup customer outside of klang valley.

please help
*
Ktj is in NS right? So i suppose cs is correct, rm65 (excluding toll btw) meant for klang valley.
aguana
post Aug 17 2017, 01:15 PM

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QUOTE(magengun @ Aug 17 2017, 01:06 PM)
Hi ,

im newbie here and driving grab for past 1 week - part time.
and staying in Mantin.

i picked one customer from KTJ (kolej tunku jaffar) to klia2 and the fare was only rm 54  + RM10 promo ended being paid rm 44 and balance rm10 into wallet.

is this norm ? not supposed to be rm65 ?

asked CS and replied that due to pickup customer outside of klang valley.

please help
*
Outside KV the 65 no count. Mantin to KLIA distance is around 50-55 km. So your rate 54 gam gam ho.

kojack18
post Aug 17 2017, 01:17 PM

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QUOTE(moosekaka @ Aug 17 2017, 12:36 PM)
it's not that hard... just count from the history in your app... unless you do like 200 jobs a week it's not that onerous to count the total number of red cancellations.... then use DAX%which is shown in app to figure out the number of driver cancellations and subtract it from total cancellations. you do the same thing for AR... useful to figure out how many jobs you need to get back to 85% or 88%. form 2 level math.
*
I think u r missing the point. The pax is not shown on app. U have to also factor in ghost bookings by grab.

Meaning, they can dictate on the pax as they wish.

Maybe if u drive in the city more u wud understand the frustration on this pax bs.
kojack18
post Aug 17 2017, 01:19 PM

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QUOTE(83208320 @ Aug 17 2017, 12:55 PM)
hello. im newbie. it seem cant find the complete details over the grab website and blog.

can i ask all the master here, do i need to keep the Star Rating and CR under flexi programme?

because this os only what i found "Your only requirement is that you maintain a minimum of 30% Acceptance Rate to stay on the platform as well as to receive Grab Flexi"

what is the punishment if fall below 4.7 rating and above 10% CR?
*
I think 10% cr is universal across the board.

Not too sure about rating though, maybe if too low eg. Less than 4.3 then get banned.

Perhaps others can share.
SUSmoosekaka
post Aug 17 2017, 01:20 PM

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QUOTE(kojack18 @ Aug 17 2017, 01:17 PM)
I think u r missing the point. The pax is not shown on app. U have to also factor in ghost bookings by grab.

Meaning, they can dictate on the pax as they wish.

Maybe if u drive in the city more u wud understand the frustration on this pax bs.
*
I drive in the city center during evening peak hours so I know all about the PAX issue. as others said, best way right now is to off available button after pickup and on again after dropoff.
83208320
post Aug 17 2017, 01:20 PM

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QUOTE(deale30 @ Aug 17 2017, 01:07 PM)
kena banned lor...
*
mean flexi need to keep Rating and CR too?

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