Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed
694 Pages  1 2 3 > » Bottom

Outline · [ Standard ] · Linear+

> Grab Driver Discussion V3, Info and FAQ

views
     
TSdoraemonkiller
post Aug 13 2017, 10:20 PM, updated 5y ago

Regular
******
Senior Member
1,038 posts

Joined: Nov 2008


I am GrabAlpha (recruiter), all the info below are basic knowledge of how to be a GrabDriver.

Grab (formerly known as GrabTaxi) is a technology company that offers wide range of ride-hailing and logistics services through its app in Southeast Asia, specifically in Malaysia, Singapore, Thailand, Vietnam, Indonesia and the Philippines. As of July 2016, the number of drivers registered in the network was over 350,000, and the Grab app was downloaded onto more than 19 million mobile devices across Southeast Asia.

How to be GrabDriver?
Sign up here: https://www.grab.com/my/driver/car/
Ensure that you have taken picture of your IC, Driving License, your personal face picture, and Latest Car Insurance Policy (your name must be stated in the policy) for upload purpose.
Or
Sign up with GrabAlpha (specialise on recruiting new driver. Does not need to go to GC centre for verification and training) (usually training will be provided face to face or in whatsapp group)

Driver rules of conduct, How to use the driver apps, Driver manual, video presentation will be given once registered.

Driver Eligibility
-18 years old and above
-Full Malaysian license (no ‘P’) + Malaysian IC
-Car manufacturing year 2008 or newer, minimum Myvi/Axia (economy) (effective from 20/11/2017)

Rejected Car List
» Click to show Spoiler - click again to hide... «


Eligible cars for 6-seater
» Click to show Spoiler - click again to hide... «


Eligible cars for premium
» Click to show Spoiler - click again to hide... «


GC Driver Penalty Guideline
Warning
» Click to show Spoiler - click again to hide... «

3 Days Suspension
» Click to show Spoiler - click again to hide... «

5 Days Suspension
» Click to show Spoiler - click again to hide... «

Banned
» Click to show Spoiler - click again to hide... «



Weekly Earning Structure for existing GrabCar Driver (page will be updated every Sunday 10.30pm)
» Click to show Spoiler - click again to hide... «




Payment Process
Weekly Payment Cycle: Mon 12:00 am – Sun 11.59 pm

Incentive Payout: Directly topped up to your Credit Balance by Wednesday

Credit Balance Cashout: Excess of RM150 (Auto) as of Tues 11.59pm

Cash Balance (GRABPAY) Cashout: Manual (before end of cycle). Minimum RM10.

Final payout: bank transfer to your account/3rd party every Friday.


Weekly Driver Statement
Week in Review: Breakdown of Payout - Cashout amount, Incentives, and Referrals. (Email will be send on Thursday)

Bank Statement: Directly from Maybank2u to your email notifyingyou of the transaction. (Email will be send on Friday)


GrabCar Contact
General support line (24-hrs): 1300 80 58 58

Payment related: gc.my.payments@grab.com

Add second car or upgrade to MPV: admin.my@grabcar.com

Other GC issues: support.my@grabcar.com

Update documents such as insurance covernote : https://grabcarmalaysia.formstack.com/forms/gc_update


Frequently Asked Questions
https://docs.google.com/document/d/1oM51_ky...VbQ/mobilebasic

I recommend to install this apps if you are using Android phone. It is created by me. The apps have incentive structure for different cities, the contact number and email of Grab.
https://play.google.com/store/apps/details?...grabregmy&hl=en

This post has been edited by doraemonkiller: Nov 20 2017, 07:25 PM
TSdoraemonkiller
post Aug 13 2017, 10:20 PM

Regular
******
Senior Member
1,038 posts

Joined: Nov 2008


Klang Valley and Negeri Sembilan


Back to Back job (B2B)
- You might get second trip request even you have not drop off the first trip passenger. Just accept it and Grab will inform second trip passenger you are dropping off the first trip passenger. The second trip pick up location usually are very near or same location with the first trip drop off location.

GrabShare
- You might get 2 matched trips at the same time. Both trips passengers want to go same direction or same drop off location. So 2 passengers are only allowed on each trip. It will be either 1+1, 1+2 or 2+2 passengers.

GrabAlpha
- It is selected by GC for recruiting new driver in easier way.

Grab AllStar
- Check here https://graballstars.com/
- More benefits for full time driver.

Grab Ambassador
- Opt in Grab Ambassador to get 20% commission deduction.
- Cannot have competitor driver app in your mobile phone.
- Register Grab Ambassador here: https://grabcarmalaysia.formstack.com/forms...tives_structure (only open from Monday to Wednesday every week, only need to submit 1 time)

Grab Associate
- 25% commission deduction.
- For drivers who want to keep competitor driver app such as Uber Driver.

Hour Guarantee Incentive Programme
- Acceptance rate at least 80%.
- Rating 4.7 or above.
- Good for full time drivers who want to maximize income.

Grab-Flexi Incentive Programme
- RM5 minimum fare guarantee.
- RM6 minimum fare guarantee if achieve 50 trips per week.
- Other incentive (check from the website or driver apps)
- It is created for drivers who do not want to opt for hour guarantee incentive.

Grab-Pro (no longer available since 9th Oct 2017)
- Acceptance rate need at least 88%.
- Hour guarantee incentives.
- For drivers who have competitor driver apps.

Platinium Partner (no longer available)
- Priority Allocation as reward.
- Useful for full-time driver.
- Can get ping easily I believe.
- Enjoy Grab Auto benefits up to 50% (normal 30%)

Grab Ka-ching (no longer available)
- Purchase more credits with lower price.
- Good for full time driver.

Grab Hitch (no longer available) (removed on June 2017-before Hari Raya)
- Good for inter-state trip. Example Penang to KL.
- Able to get passengers from whole Malaysia.
- No need to pay commission to Grab.
- Toll bear by driver.

GrabFleet (no longer available from Septemper 2017)
- GrabFleet was created to increase the quantity of full time drivers in the market.
- It is only for full time driver.
- There is target base on the fleet. Most of the fleet require driver to work 60 hours and complete 105 trips per week.

Unofficial facebook page: https://www.facebook.com/groups/228808344228757/

This post has been edited by doraemonkiller: Oct 21 2017, 09:52 PM
TSdoraemonkiller
post Aug 13 2017, 10:20 PM

Regular
******
Senior Member
1,038 posts

Joined: Nov 2008


Thread 1: Grab Driver Resource Centre & FAQ

Thread 2: GrabCar Discussion V2, Info and FAQ




This post has been edited by doraemonkiller: Aug 14 2017, 12:41 AM
farid_cool
post Aug 13 2017, 10:26 PM

On my way
****
Junior Member
506 posts

Joined: Aug 2008
Parking here first.
babygrand123
post Aug 13 2017, 10:52 PM

On my way
****
Junior Member
612 posts

Joined: Sep 2011
check-in
NyD-WiLL
post Aug 14 2017, 12:17 AM

Getting Started
**
Junior Member
110 posts

Joined: Nov 2008
Any recommended car charger?
AskarPerang
post Aug 14 2017, 12:22 AM

~tUPaI...~
*********
All Stars
21,579 posts

Joined: Aug 2007
From: Outer Space



Welcome all to V3 thread and also the end of 20% commission era. New drivers registering will now be tax 25% instead same like what Uber is currently doing. Double standard with:

Old timer at 20%
Newbie noob at 25%

5% no big deal? So an old timer earning rm1000 will be able to take home rm800. while a newbie noob will take home rm750.
yhtan
post Aug 14 2017, 12:34 AM

Look at all my stars!!
*******
Senior Member
8,473 posts

Joined: Sep 2005
From: lolyat


QUOTE(BellaDoll @ Aug 13 2017, 08:37 PM)
Pick up frm location A and ETA is 9 min to destination.  Just came out of the shop area another ping same place location A to pick up.  2nd rider called n ask if i am nearby..  Told him.  Yes but need to drop my 1st passenger. Approx need 15 mins to come back.  He ask 'then y u accept'..  WTH..! He hang up n cancelled.  I drop of the 1st passenger and came back to location A to try my luck and guess what.  I got his booking AGAIN!  This time i was right in front of the building. I picked him.  He was quite all the way i drop him.. Felt good that he is embarassed never manage to get other driver.. Karma bro... Last last dapat kat aku jugak!!
*
A lot of cancellation because of the screw up b2b function, verified with CS and they acknowledge the issue and still working with it

While passing by shopping mall, i saw a lot grunted passenger when passenger enter my car laugh.gif

QUOTE(akagidemon @ Aug 13 2017, 08:53 PM)
what the hell is flash feature?
*
Nearest taxi or car
LTCC
post Aug 14 2017, 01:08 AM

New Member
*
Newbie
0 posts

Joined: Aug 2017
QUOTE(doraemonkiller @ Aug 13 2017, 10:20 PM)
I am GrabAlpha (recruiter), all the info below are basic knowledge of how to be a GrabDriver. 

Grab (formerly known as GrabTaxi) is a technology company that offers wide range of ride-hailing and logistics services through its app in Southeast Asia, specifically in Malaysia, Singapore, Thailand, Vietnam, Indonesia and the Philippines. As of July 2016, the number of drivers registered in the network was over 350,000, and the Grab app was downloaded onto more than 19 million mobile devices across Southeast Asia.

How to be GrabDriver?
Sign up here: https://www.grab.com/my/driver/car/
Ensure that you have taken picture of your IC, Driving License, your personal face picture, and Latest Car Insurance Policy (your name must be stated in the policy) for upload purpose.
Or
Sign up with GrabAlpha (specialise on recruiting new driver. Does not need to go to GC centre for verification and training)

Driver rules of conduct, How to use the driver apps, Driver manual, video presentation will be given once registered.

Driver Eligibility
-18 years old and above
-Full Malaysian license (no ‘P’) + Malaysian IC
-Car is 2007 or newer, minimum Myvi/Axia (economy),

Rejected Car List
» Click to show Spoiler - click again to hide... «


Eligible cars for 6-seater
» Click to show Spoiler - click again to hide... «


Eligible cars for premium
» Click to show Spoiler - click again to hide... «


GC Driver Penalty Guideline
Warning
» Click to show Spoiler - click again to hide... «

3 Days Suspension
» Click to show Spoiler - click again to hide... «

5 Days Suspension
» Click to show Spoiler - click again to hide... «

Banned
» Click to show Spoiler - click again to hide... «

Weekly Earning Structure for existing GrabCar Driver (page will be updated every Sunday 10.30pm)
» Click to show Spoiler - click again to hide... «

Payment Process
Weekly Payment Cycle: Mon 12:00 am – Sun 11.59 pm

Incentive Payout: Directly topped up to your Credit Balance by Wednesday

Credit Balance Cashout: Excess of RM150 (Auto) as of Tues 11.59pm

Cash Balance (GRABPAY) Cashout: Manual (before end of cycle). Minimum RM10.

Final payout: bank transfer to your account/3rd party every Friday.
Weekly Driver Statement
Week in Review: Breakdown of Payout - Cashout amount, Incentives, and Referrals. (Email will be send on Thursday)

Bank Statement: Directly from Maybank2u to your email notifyingyou of the transaction. (Email will be send on Friday)
GrabCar Contact
General support line (24-hrs): 1300 80 58 58

Payment related: gc.my.payments@grab.com

Add second car or upgrade to MPV: admin.my@grabcar.com

Other GC issues: support.my@grabcar.com

Update documents such as insurance covernote : https://grabcarmalaysia.formstack.com/forms/gc_update
Frequently Asked Questions
https://docs.google.com/document/d/1oM51_ky...VbQ/mobilebasic
*
LTCC
post Aug 14 2017, 01:09 AM

New Member
*
Newbie
0 posts

Joined: Aug 2017
It is graballstar only valid for klang valley grab?

skylinelover
post Aug 14 2017, 01:58 AM

Future Crypto Player😄👊Driver Abamsado😎😎
*******
Senior Member
8,667 posts

Joined: Jul 2005
QUOTE(doraemonkiller @ Aug 13 2017, 10:20 PM)
*
woohoo rclxm9.gif thumbup.gif

going 2 recommend this page to my girl friends laugh.gif rclxms.gif

they interested with side income while still jobbing 4 others hahahaha cool2.gif cool2.gif

lone_wolf
post Aug 14 2017, 06:39 AM

New Member
*
Junior Member
42 posts

Joined: May 2009


Early morning already got rider deserved to be punch in the face, ask me to come quickly, when i reach his street and asked which one his house or can he come outside as I cant see the house no. Bcoz its still dark. He have the nerve to scold me tell me if you don't know then why u accept, bcoz he in a hurry to catch his flight. I straight cancel.
blazersky1
post Aug 14 2017, 08:03 AM

New Member
*
Newbie
6 posts

Joined: Dec 2010


QUOTE(lone_wolf @ Aug 14 2017, 06:39 AM)
Early morning already got rider deserved to be punch in the face, ask me to come quickly, when i reach his street and asked which one his house or can he come outside as I cant see the house no. Bcoz its still dark. He have the nerve to scold me tell me if you don't know then why u accept, bcoz he in a hurry to catch his flight. I straight cancel.
*
Good action plan to show them Grab Chauffeur is not Cheap Bangla who will do everything just for few ringgit return.
SUSmoosekaka
post Aug 14 2017, 08:14 AM

New Member
*
Newbie
30 posts

Joined: Feb 2013
QUOTE(lone_wolf @ Aug 14 2017, 06:39 AM)
Early morning already got rider deserved to be punch in the face, ask me to come quickly, when i reach his street and asked which one his house or can he come outside as I cant see the house no. Bcoz its still dark. He have the nerve to scold me tell me if you don't know then why u accept, bcoz he in a hurry to catch his flight. I straight cancel.
*
padan Muka for that cb rider..justice for teaching him a lesson. although it's better you call CS to remark in case the rider complain. which area is this?
the rider didn't try to call you after you cancel?
flyingteeku
post Aug 14 2017, 08:33 AM

Regular
******
Senior Member
1,986 posts

Joined: Dec 2006


QUOTE(lone_wolf @ Aug 14 2017, 06:39 AM)
Early morning already got rider deserved to be punch in the face, ask me to come quickly, when i reach his street and asked which one his house or can he come outside as I cant see the house no. Bcoz its still dark. He have the nerve to scold me tell me if you don't know then why u accept, bcoz he in a hurry to catch his flight. I straight cancel.
*
Good job bro...make him wait for another driver to come and miss his flight..
SuperStar
post Aug 14 2017, 08:35 AM

Getting Started
**
Junior Member
59 posts

Joined: Dec 2007
QUOTE(Defallen @ Aug 13 2017, 08:34 PM)
What’s new this week?

// For Grab Pro

We have updated the Grab Pro Programme qualification requirements to a minimum fare collection of RM420 per week and updated the Acceptance Rate to 88%. Please familiarise yourselves with the guarantees to maximise your earnings.
sad.gif
*
MCB Grab.. every week also getting higher requirements!!!
Damn stress to doing..
Foff
July 2nd
post Aug 14 2017, 08:37 AM

New Member
*
Newbie
17 posts

Joined: Sep 2016
QUOTE(lone_wolf @ Aug 14 2017, 06:39 AM)
Early morning already got rider deserved to be punch in the face, ask me to come quickly, when i reach his street and asked which one his house or can he come outside as I cant see the house no. Bcoz its still dark. He have the nerve to scold me tell me if you don't know then why u accept, bcoz he in a hurry to catch his flight. I straight cancel.
*
So you rugi RM13? Beware... nasty riders always complain...
starex80
post Aug 14 2017, 08:58 AM

On my way
****
Senior Member
623 posts

Joined: Jul 2013
QUOTE(lone_wolf @ Aug 14 2017, 06:39 AM)
Early morning already got rider deserved to be punch in the face, ask me to come quickly, when i reach his street and asked which one his house or can he come outside as I cant see the house no. Bcoz its still dark. He have the nerve to scold me tell me if you don't know then why u accept, bcoz he in a hurry to catch his flight. I straight cancel.
*
Klia trip? If u cancel, that rm13 wont return to u. Need Cal CS clarify.
maskcooler
post Aug 14 2017, 10:07 AM

On my way
****
Junior Member
529 posts

Joined: Sep 2010
support
AskarPerang
post Aug 14 2017, 11:13 AM

~tUPaI...~
*********
All Stars
21,579 posts

Joined: Aug 2007
From: Outer Space



QUOTE(SuperStar @ Aug 14 2017, 08:35 AM)
MCB Grab.. every week also getting higher requirements!!!
Damn stress to doing..
Foff
*
A lot of us switch to flexi already. Only accept trips you feel it is worth the effort. biggrin.gif
Enjoy driving.

694 Pages  1 2 3 > » Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0443sec    0.47    6 queries    GZIP Disabled
Time is now: 16th May 2022 - 12:40 PM