I am GrabAlpha (recruiter), all the info below are basic knowledge of how to be a GrabDriver.
Grab (formerly known as GrabTaxi) is a technology company that offers wide range of ride-hailing and logistics services through its app in Southeast Asia, specifically in Malaysia, Singapore, Thailand, Vietnam, Indonesia and the Philippines. As of July 2016, the number of drivers registered in the network was over 350,000, and the Grab app was downloaded onto more than 19 million mobile devices across Southeast Asia.
How to be GrabDriver?Sign up here:
https://www.grab.com/my/driver/car/Ensure that you have taken picture of your IC, Driving License, your personal face picture, and Latest Car Insurance Policy (your name must be stated in the policy) for upload purpose.
OrSign up with GrabAlpha (specialise on recruiting new driver. Does not need to go to GC centre for verification and training) (usually training will be provided face to face or in whatsapp group)
Driver rules of conduct, How to use the driver apps, Driver manual, video presentation will be given once registered.
Driver Eligibility-18 years old and above
-Full Malaysian license (no ‘P’) + Malaysian IC
-Car manufacturing year 2008 or newer, minimum Myvi/Axia (economy) (effective from 20/11/2017)
Rejected Car List» Click to show Spoiler - click again to hide... «
Perodua Kelisa
Perodua Viva
Perodua Kancil
Perodua Kembara
Perodua Kenari
Inokom Atos
Inokom Matrix
Proton Wira
Proton Iswara
Proton Gen 2
Proton Savvy
Proton Satria Neo (2 Doors)
Proton Waja (Only rejected in Sabah)
Kia Spectra
Renault Kangoo
Honda CR-Z (2 Doors)
https://www.grab.com/my/blog/driver/car/gra...rs-per-segment/ Eligible cars for 6-seater» Click to show Spoiler - click again to hide... «
BMW 2 Series Gran Tourer
Chery Eastar
Chery Maxime
Chevrolet Captiva
Chevrolet Orlando
Citroen Grand C4 Picasso
Ford S-MAX
Honda BRV
Honda Freed
Honda Odyssey
Honda Stream
Hyundai Grand Starex
Kia Sorento
Kia Grand Carnival
Maxus G10
Mazda 5
Mazda 8
Mazda Biante
Mercedes Benz R-Class
Mercedes Benz V-Class
Mitsubishi Asx
Mitsubishi Pajero
Naza Citra
Nissan Elgrand
Nissan Grand Livina
Nissan Serena S-Hybrid
Nissan X-Gear/ X Trail
Perodua Alza
Peugeot 5008
Proton Ertiga
Proton Exora
Ssangyong Stavic
Suzuki APV
Toyota Alphard
Toyota Avanza
Toyota Innova
Toyota Previa
Toyota Rush
Toyota Sienta
Toyota Previa/Estima
Toyota Vellfire
Toyota Wish
Volkswagen Cross Touran
Volkswagen Sharan
Ford Transit***
Kia Pregio***
Maxus V80***
Toyota Hiace***
***only applicable to 6-seaters
Eligible cars for premium» Click to show Spoiler - click again to hide... «
Alfa Romeo 159
Audi A4
Audi A5 Coupe
Audi A5 Sportback
Audi Q5
BMW 3 Series
BMW 3 Series GT
BMW 4 Series Convertible
BMW 4 Series Coupe
BMW 4 Series Gran Coupe
BMW M3
BMW M4 Coupe
BMW X3
BMW X4
Chevrolet Malibu
Citroen DS5
Ford Mondeo
Ford S-MAX
Honda Accord
Honda Odyssey
Hyundai Grand Starex
Hyundai i40 Sedan
Hyundai i40 Tourer
Hyundai Santa Fe
Hyundai Sonata
Infiniti Q50
Infiniti Q60
Infiniti QX50
Jaguar F-Pace
Jaguar XE
Jeep Cherokee
Kia Optima
Kia Sorento
Kia Grand Carnival
Land Rover Discovery Sport
Land Rover Freelander
Land Rover Range Rover Evoque
Lexus IS
Lexus NX
Lexus RC/ RC F
Maxus G10
Mazda 6 Grand Touring/ Sedan
Mazda 8
Mazda CX-9
Mercedes-Benz C-Class
Mercedes-Benz C-Class AMG
Mercedes-Benz C-Class Cabriolet
Mercedes-Benz C-Class Coupe
Mercedes-Benz C-Class Coupe AMG
Mercedes-Benz E-Class
Mercedes-Benz GLC
Mercedes-Benz GLC Coupe
Nissan Murano
Nissan Teana
Nissan Serena
Peugeot 508
Peugeot 508 SW
Proton Perdana (New Accord based model)
Subaru Legacy Sedan
Subaru Legacy Wagon
Ssangyong Stavic
Suzuki Kizashi
Toyota Alphard
Toyota Camry
Toyota Mark X
Toyota Prius 1.8
Toyota Previa/Estima
Toyota Vellfire
Volkswagen CC
Volkswagen Passat CC R-Line
Volkswagen Passat
Volkswagen Sharan
Volvo S60
Volvo V60
Volvo XC60
Eligibility Criteria for GrabCarPremium» Click to show Spoiler - click again to hide... «
Cars must be
Manufactured in 2011 – 2017
Must categorized under D-segment, luxury or compact executive
MPV/Sedan with Leather seated only
Maintain minimum rating of 4.75 star
Need to complete 50 trips on Economy first
Should you have any further inquiries on the eligibility of your car and vehicle upgrade request please feel free to send an email into admin.my@grabcar.com
GC Driver Penalty GuidelineWarning» Click to show Spoiler - click again to hide... «
Dangerous Driving (fast/using phone/no seat belt)
Late for more than 20 minutes without notifying passenger
Rude towards passenger
Dirty, smelly & Messy Car
Requesting passenger to sit in front
Accept another job with passenger on board
Driver didn’t use GPS and took a longer route
Cancel job/get passenger to cancel without reason
Press pickup without passenger in car
Press drop off before passenger gets out of the car
Filling petrol while passenger in car without consent
Wrong amount in e-receipt
3 Days Suspension» Click to show Spoiler - click again to hide... «
Previous warning
Accepted job and didn’t pick customer/No Show.
Drop passenger off halfway/at wrong destination
Pick up another driver’s passenger
Verbally insult/ intimidate passenger
Do not honour promo code
Overcharging passenger
5 Days Suspension» Click to show Spoiler - click again to hide... «
Previous 3 day suspension
Pick up other passengers along the way
Insisting passenger share ride with another person/friend/family
30% cancellation of accepted jobs/week
Banned» Click to show Spoiler - click again to hide... «
Previous 5-day suspension
Gaming the system*
Harass/Assault/Stalk passenger
Using other GC driver’s account/license/car
Insisting passenger share ride with another person/friend/family
Stealing Passenger’s Belonging
Fighting with other drivers in public
Threaten GrabCar employee/CS agent
Drunk Driving
50% or more cancellation
Weekly Earning Structure for existing GrabCar Driver (page will be updated every Sunday 10.30pm)» Click to show Spoiler - click again to hide... «
Payment ProcessWeekly Payment Cycle: Mon 12:00 am – Sun 11.59 pm
Incentive Payout: Directly topped up to your Credit Balance by Wednesday
Credit Balance Cashout: Excess of RM150 (Auto) as of Tues 11.59pm
Cash Balance (GRABPAY) Cashout: Manual (before end of cycle). Minimum RM10.
Final payout: bank transfer to your account/3rd party every Friday.
Weekly Driver Statement
Week in Review: Breakdown of Payout - Cashout amount, Incentives, and Referrals. (Email will be send on Thursday)
Bank Statement: Directly from Maybank2u to your email notifyingyou of the transaction. (Email will be send on Friday)
GrabCar ContactGeneral support line (24-hrs): 1300 80 58 58
Payment related: gc.my.payments@grab.com
Add second car or upgrade to MPV: admin.my@grabcar.com
Other GC issues: support.my@grabcar.com
Update documents such as insurance covernote :
https://grabcarmalaysia.formstack.com/forms/gc_updateFrequently Asked Questions
https://docs.google.com/document/d/1oM51_ky...VbQ/mobilebasicI recommend to install this apps if you are using Android phone. It is created by me. The apps have incentive structure for different cities, the contact number and email of Grab.
https://play.google.com/store/apps/details?...grabregmy&hl=enThis post has been edited by doraemonkiller: Nov 20 2017, 07:25 PM