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 Grab Driver Discussion V3, Info and FAQ

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MX510
post Aug 16 2017, 07:27 PM

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Server problem


jcalex89
post Aug 16 2017, 07:36 PM

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JB seems ok alrd. Just now done 1 job after server up. At least i secure incentive for 6pm block. Now still connected and show many place red2 color like money ass but i balik rumah alrd.
crixalisrox
post Aug 16 2017, 08:35 PM

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Grab didn't pay their IT staff salary ah ?
Or driver find hacker to mess up their system ?

First is b2b problem,
Then now system down at peak hour.

Must track incentive chun chun this week and get ready to email next week if incentive is less due to their system error today .
UntilUComeBack
post Aug 16 2017, 08:40 PM

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gila babi Grab server down for 2 hours?
hahahah
forever1979
post Aug 16 2017, 09:05 PM

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IS attack
SGSuser
post Aug 16 2017, 10:00 PM

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Stupid trash grab trip fare rm15 but rider ask uturn back to pickup point shortly few mins after pickup...so they paid me rm10 instead of rm15...i reported to cs and operator said its my fault for overcharging them, should only charge based on the distance from pickup to uturn to pickup again

Now grab want to potong extra from my credit wallet

Piece of trash crapcar...semua salah driver..go eff urself sean goh
sky191
post Aug 16 2017, 10:10 PM

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has anyone still havent receive their incentive for last week?

i still havent receive it although i got the sms saying im entitled for the GA incentive
AskarPerang
post Aug 16 2017, 10:18 PM

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QUOTE(sky191 @ Aug 16 2017, 10:10 PM)
has anyone still havent receive their incentive for last week?

i still havent receive it although i got the sms saying im entitled for the GA incentive
*
you are GA doesn't meet you automatic qualify to get GA for that week. Still will base on your week by week rating.
Check your email for the weekly statement on Thursday / Friday to double confirm what program you are under last week.
Defallen
post Aug 16 2017, 10:20 PM

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QUOTE(sky191 @ Aug 16 2017, 10:10 PM)
has anyone still havent receive their incentive for last week?

i still havent receive it although i got the sms saying im entitled for the GA incentive
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Nope, not yet. Maybe slow in our area.
SUSmoosekaka
post Aug 16 2017, 10:28 PM

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QUOTE(SGSuser @ Aug 16 2017, 10:00 PM)
Stupid trash grab trip fare rm15 but rider ask uturn back to pickup point shortly few mins after pickup...so they paid me rm10 instead of rm15...i reported to cs and operator said its my fault for overcharging them, should only charge based on the distance from pickup to uturn to pickup again

Now grab want to potong extra from my credit wallet

Piece of trash crapcar...semua salah driver..go eff urself sean goh
*
you should have dropped off back at the pickup, called CS to cancel the job.
SGSuser
post Aug 16 2017, 10:30 PM

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QUOTE(moosekaka @ Aug 16 2017, 10:28 PM)
you should have dropped off back at the pickup, called CS to cancel the job.
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Yeap...that should have been the way
skylinelover
post Aug 16 2017, 10:38 PM

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QUOTE(jcalex89 @ Aug 16 2017, 07:36 PM)
JB seems ok alrd. Just now done 1 job after server up. At least i secure incentive for 6pm block. Now still connected and show many place red2 color like money ass but i balik rumah alrd.
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Haha same here

Was dumbfounded why cannot release passanger drop off laugh.gif doh.gif

Then when ok only can pick up next passanger

Thanks goodness he is patient type or else KO my 6pm block already doh.gif rclxub.gif
SUSmoosekaka
post Aug 16 2017, 10:46 PM

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QUOTE(SGSuser @ Aug 16 2017, 10:30 PM)
Yeap...that should have been the way
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actually I'm not sure what CS mean by want to potong your credit even more.... original fare was 15, but they only paid you 10. so they should REFUND you rm1 instead.
SGSuser
post Aug 16 2017, 10:56 PM

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QUOTE(moosekaka @ Aug 16 2017, 10:46 PM)
actually I'm not sure what CS mean by want to potong your credit even more.... original fare was 15, but they only paid you 10. so they should REFUND you rm1 instead.
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Becoz the distance covered from pickup back to pickup was 2km++ which amounts to ~rm5...i was too honest to grab

Lesson learnt...haha
kojack18
post Aug 17 2017, 12:23 AM

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QUOTE(SGSuser @ Aug 16 2017, 10:56 PM)
Becoz the distance covered from pickup back to pickup was 2km++ which amounts to ~rm5...i was too honest to grab

Lesson learnt...haha
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That's besides the point. Rm15 ride costs rm3 commission.

If they wish to deduct frm ur credit, will grab refund the difference of rm2 commission to you? Coz they would only be entitled to rm1 for rm5 ride. Think not.

The right thing is that u adjust ride to rm10 so thst grab get their rm2 comm and u pocket the rm8. Rm10 is what the passenger paid for, so it is to be split as per usual 80/20.

The cs must be dumb af.
SGSuser
post Aug 17 2017, 12:35 AM

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QUOTE(kojack18 @ Aug 17 2017, 12:23 AM)
That's besides the point. Rm15 ride costs rm3 commission.

If they wish to deduct frm ur credit, will grab refund the difference of rm2 commission to you? Coz they would only be entitled to rm1 for rm5 ride. Think not.

The right thing is that u adjust ride to rm10 so thst grab get their rm2 comm and u pocket the rm8. Rm10 is what the passenger paid for, so it is to be split as per usual 80/20.

The cs must be dumb af.
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Yup that happened in the end..grab refunded rm1 to me making the fare rm10

Still tho called the cs 15mins wasted rm3 in phone haha...my free call this month used up cry.gif
SUSmoosekaka
post Aug 17 2017, 01:34 AM

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QUOTE(SGSuser @ Aug 17 2017, 12:35 AM)
Yup that happened in the end..grab refunded rm1 to me making the fare rm10

Still tho called the cs 15mins wasted rm3 in phone haha...my free call this month used up cry.gif
*
lesson is ...Grab CS is unreliable and some/most are not well trained. Or maybe their turnover is very high, just like their driver pool dry.gif bangwall.gif
forever1979
post Aug 17 2017, 06:14 AM

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crapcar rider always think they are queen and king

yesterday got 1 lady ask me to pick up her children to school

after that informed me 'my daughter left bottle inside my car'

then i told her i need to charge her for delivert he water boother, RM15. (i based on 14km from my house)
then she reply, 'nevermind, u can keep it or throw away'

this morning i check, my rating dropped from 4.96 to 4.93.
99% is this rider because i only drove 6 trips on tue and 4 trips yesterday.

bugimak, i really hope one day, crapcar will revert to all high fare and most of us quit so that teksi can conquer again. rider like this must teach them a lesson...


akagidemon
post Aug 17 2017, 07:34 AM

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Kl this morning so quite
willemng
post Aug 17 2017, 07:50 AM

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QUOTE(yhtan @ Aug 16 2017, 02:17 PM)
How much hour u spend to get that fare, net is around 288 which is not bad at all.

For flexi got one trick to avoid outstation trip is to maintain your credit wallet within RM15-RM30, for example your credit wallet now is RM20, max u can accept job is RM100, even genting job also won't come in, except Seremban Nilai. But the drawback is u need to keep top up, u might want to buy separate RM10 voucher and reload when need to use. This is an flexi driver sharing to me, workable or not i don't really know.

Click offline when u accept a job, like this won't kena b2b especially Grab system haywire, take some rest and go into area and online to get high fare. It sound easy but u need a lot experience to do that, firstly need to familiarize area demand pattern.

Even veteran flexi driver don't like Airport trip, waiting there can be torturing unless u got Uber apps and switch on and wait for the queue.
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My wallet rm29 also get genting job. It seems better than airport trip

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