QUOTE(dman @ Feb 25 2018, 03:19 PM)
Slow connection and keep loading on certain pages.Puffin browser prompt out network unstable.
Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade
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Feb 25 2018, 05:35 PM
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4,522 posts Joined: Jan 2009 |
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Feb 25 2018, 05:38 PM
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4,602 posts Joined: Nov 2017 |
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Feb 25 2018, 05:48 PM
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All Stars
24,471 posts Joined: Nov 2010 |
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Feb 25 2018, 07:09 PM
Show posts by this member only | IPv6 | Post
#8364
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Junior Member
540 posts Joined: Mar 2006 |
QUOTE(bingozero @ Feb 25 2018, 05:35 PM) QUOTE(Theoutspokenguy @ Feb 25 2018, 05:38 PM) QUOTE(AVFAN @ Feb 25 2018, 05:48 PM) U likely hv a local area or own connection problem. I think I found my problem, If u dun say your location, no one can confirm or comment. Everytime I connect to my android TV box the connection got disrupted and unstable and affecting others device connection to WiFi as well.. Wondering why and anyone have similar experience? This post has been edited by dman: Feb 25 2018, 07:10 PM |
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Feb 25 2018, 07:21 PM
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All Stars
24,471 posts Joined: Nov 2010 |
QUOTE(dman @ Feb 25 2018, 07:09 PM) I think I found my problem, again, no one can comment usefully until u give details, e.g. what android box, what connection, what other devices?Everytime I connect to my android TV box the connection got disrupted and unstable and affecting others device connection to WiFi as well.. Wondering why and anyone have similar experience? u can't expect a doctor to cure u if u walk into a hospital and only say "i am sick" and expect wonders. |
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Feb 25 2018, 08:20 PM
Show posts by this member only | IPv6 | Post
#8366
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Junior Member
540 posts Joined: Mar 2006 |
QUOTE(AVFAN @ Feb 25 2018, 07:21 PM) again, no one can comment usefully until u give details, e.g. what android box, what connection, what other devices? Mxq pro android TV box with ethernet cable connection.u can't expect a doctor to cure u if u walk into a hospital and only say "i am sick" and expect wonders. Other devices like my smartphone, iPad which connected to the same wifi router got affected with unstable connections everytime the android TV box got connected. Apologise for lacks of details |
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Feb 25 2018, 08:32 PM
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All Stars
24,471 posts Joined: Nov 2010 |
QUOTE(dman @ Feb 25 2018, 08:20 PM) Mxq pro android TV box with ethernet cable connection. i hv never heard of a box disrupting broadband.Other devices like my smartphone, iPad which connected to the same wifi router got affected with unstable connections everytime the android TV box got connected. Apologise for lacks of details but i do not know yr box, could be some bad setup or infected with malware that u aren't aware of. and if u r sure the source of the problem is the box, i suggest u check with other users of this box brand first. https://forum.lowyat.net/topic/4200167/+2800 becos, having used such boxes for years, i am quite sure it is not a unifi problem, irrelevant to this unifi thread. |
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Feb 25 2018, 09:05 PM
Show posts by this member only | IPv6 | Post
#8368
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Junior Member
189 posts Joined: Jun 2011 |
QUOTE(soyusa @ Feb 23 2018, 03:25 PM) Finally... TM gave back Ruby pack to us in yesterday late night, now my parent are happy and I'm glad all solved! congratulations, glad that u manage to get this price reduction. Beside that, I managed to change my parent's Unifi package (Adavanced 30Mbps + Ruby) from RM189 per-month to RM139 per-month (price exclude GST)! I'm surprise the Chat Agent told me no contract for this new plan, will need to double check later. » Click to show Spoiler - click again to hide... « How I changed from RM189 to RM139 (Advanced 30Mbps with Ruby Pack)? - Go to nearest TM Point and request for this new Advanced 30Mbps (RM139) - TM staff will tell you that this only for new subscriber and we (existing customer cannot apply) - Insist need this new plan, they will need you to fill-up "Borang Aduan" and pass to their branch manager to approve this change. - Need to stated reason why need this new plan, TM staff suggested me include threaten will terminate contract, unfair for existing customer, etc. - They will print a copy and give to you, then pass to their branch manager to get approval (they said this is part of the process) - Wait for their feedback on next few days (around 3 - 7 business day) and all good mind sharing which TM Point? |
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Feb 25 2018, 10:44 PM
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Junior Member
575 posts Joined: Jan 2003 From: KL KL KL |
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Feb 25 2018, 10:56 PM
Show posts by this member only | IPv6 | Post
#8370
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3,669 posts Joined: Apr 2006 |
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Feb 25 2018, 11:45 PM
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160 posts Joined: May 2015 |
So, I got my new Archer 1200 router
WTA those who are encountering auto reboot issue, how you guys determine it has auto rebooted? Since Tplink removed the "uptime" feature from the configuration page, there is not way for user to see the WAN and system uptime. You guys 24/7 standby in front of the router is it? I noticed some interesting issue, I always thought the router is rebooting itself during the night, but it turns out it is the WAN IP keep changing itself, from the log below, it is after 10hrs+ I am referring to NAT related log to determine the WAN reloaded itself ![]() UPDATE : the period of WAN reconnecting issue could be as less as several minutes, but what's triggering it? I think it will be the "LED CONTROLLER... [729]" 2. In other words, to determine whether the route has rebooted, log on to the router configuration page, advanced > system tools > system log If the data has a big gap from the old static log (which is belongs to the stock firmware), that means the router has been rebooted, it could be self rebooted or auto rebooted. ![]() 2nd way : set the wifi client setting to manually connect if the wifi network is in range, in this way, you will know the router has auto rebooted if the client has lose connection to the wifi the next day/after long hours etc... Info:- I flashed to the latest Malaysia firmware, build 20180208 This post has been edited by zkteh: Feb 26 2018, 12:12 AM |
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Feb 26 2018, 03:11 AM
Show posts by this member only | IPv6 | Post
#8372
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Junior Member
575 posts Joined: Jan 2003 From: KL KL KL |
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Feb 26 2018, 04:15 AM
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Senior Member
7,120 posts Joined: Oct 2011 From: Wakanda |
QUOTE(zkteh @ Feb 25 2018, 11:45 PM) So, I got my new Archer 1200 router That there might be the problem.. Running latest Aussie firmware and haven't noticed a single random auto-reboot. Plus I get to choose the exact SSID I want and not be stuck with the @unifi suffix.WTA those who are encountering auto reboot issue, how you guys determine it has auto rebooted? Since Tplink removed the "uptime" feature from the configuration page, there is not way for user to see the WAN and system uptime. You guys 24/7 standby in front of the router is it? I noticed some interesting issue, I always thought the router is rebooting itself during the night, but it turns out it is the WAN IP keep changing itself, from the log below, it is after 10hrs+ I am referring to NAT related log to determine the WAN reloaded itself ![]() UPDATE : the period of WAN reconnecting issue could be as less as several minutes, but what's triggering it? I think it will be the "LED CONTROLLER... [729]" 2. In other words, to determine whether the route has rebooted, log on to the router configuration page, advanced > system tools > system log If the data has a big gap from the old static log (which is belongs to the stock firmware), that means the router has been rebooted, it could be self rebooted or auto rebooted. ![]() 2nd way : set the wifi client setting to manually connect if the wifi network is in range, in this way, you will know the router has auto rebooted if the client has lose connection to the wifi the next day/after long hours etc... Info:- I flashed to the latest Malaysia firmware, build 20180208 |
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Feb 26 2018, 09:17 AM
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Junior Member
14 posts Joined: Jul 2017 |
Hi! friends.
Unifi Bonanza Campaign 30mbs RM139 bundled HyppTV Jumbo Lite Pack by default. Can I switch HyppTV pack from jumbo lite pack to Ruby Pack?, any charge on it? |
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Feb 26 2018, 09:47 AM
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Senior Member
7,120 posts Joined: Oct 2011 From: Wakanda |
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Feb 26 2018, 01:39 PM
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Junior Member
575 posts Joined: Jan 2003 From: KL KL KL |
QUOTE(spkow @ Feb 26 2018, 09:17 AM) Hi! friends. Mine isn't Bonanza package:Unifi Bonanza Campaign 30mbs RM139 bundled HyppTV Jumbo Lite Pack by default. Can I switch HyppTV pack from jumbo lite pack to Ruby Pack?, any charge on it? TM said they will charge one time processing fee (RM5) to change different HyppTV package few months ago. I okay with it but I could not see any charges on my monthly statement, strange? |
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Feb 26 2018, 04:22 PM
Show posts by this member only | IPv6 | Post
#8377
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3,669 posts Joined: Apr 2006 |
QUOTE(nuvi @ Feb 24 2018, 03:01 PM) I guess you need to go again to make noise with them. FARKKKKK, I just discovered TM wrongly bill my Hypptv section too.....Add without approval. Then cancel kena charge termination fee. This business module that will 100% make money ![]() If you look at my 'Recurring charge' section.....how in the world TM calculate total recurring charge for hypptv? By right, I should be billed RM30 there as I have Ruby pack. Why in the world TM RM30 minus RM26.13 = RM3.87? Didn't the rebate already deducted it? QUOTE(voncrane @ Feb 25 2018, 01:27 AM) Good news is that with proper explaining at a TM Point with an accommodating agent, you can get it waived. Mine, they downgraded my Hypptv and charged a downgrade fee. Asked for it to be waived cuz I wasn't supposed to be downgraded, can.. Awaiting next bill. Huh...interesting....I got a sms from TM![]() 2 months? Really? QUOTE(soyusa @ Feb 26 2018, 03:11 AM) Yup... especially change from jumbo lite back to ruby --> may charge termination fee. If you saw my bill from few pages ago..... Will only able to know once the monthly bill arrived. |
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Feb 26 2018, 04:53 PM
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Junior Member
575 posts Joined: Jan 2003 From: KL KL KL |
QUOTE(JohnLai @ Feb 26 2018, 04:22 PM) Yes I saw the "Termination Fee", just need to keep bugging on TM about this and may take time. This afternoon simply ask in live chat about Unifi TV, no extra charges nor termination fee for the change. YET... I still need to wait for next statement to confirm. |
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Feb 26 2018, 05:26 PM
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Newbie
27 posts Joined: Oct 2013 |
Just went to TMPoint today request to upgrade my package from VIP10 RM149 to Bonanza 30mbps for RM139, and they just approved my request without any question asked. I am quite surprise that this upgrading process only took a hour to be effective, and there's no internet downtime during the whole process.
My package details are as below ![]() As shown, i realized that this is not the Bonanza package that you guys mentioned, my package name end with RYE 2017, it did not include HYPPTV jumbo pack, and not sure that the free call to all fixed TM line still remain in this package or not. PS: i also checked with the live chat CS and confirmed that my package cost RM139(exclusive GST) per month. This is my speed test result ![]() |
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Feb 26 2018, 05:30 PM
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Junior Member
575 posts Joined: Jan 2003 From: KL KL KL |
QUOTE(jayson120 @ Feb 26 2018, 05:26 PM) Just went to TMPoint today request to upgrade my package from VIP10 RM149 to Bonanza 30mbps for RM139, and they just approved my request without any question asked. I am quite surprise that this upgrading process only took a hour to be effective, and there's no internet downtime during the whole process. Congrats... that was fast! Which TM Point you went?My package details are as below ![]() As shown, i realized that this is not the Bonanza package that you guys mentioned, my package name end with RYE 2017, it did not include HYPPTV jumbo pack, and not sure that the free call to all fixed TM line still remain in this package or not. PS: i also checked with the live chat CS and confirmed that my package cost RM139(exclusive GST) per month. This is my speed test result ![]() About the free calls, you have to top-up extra RM20 per-month though. Do you tie to any contract for this RYE 2017? |
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