Hi to all... My problem with Celcom is even worst. Go bluecube want change sim card due to my existing sim was too old yesterday. CS said system slow so just give me the new sim and wait until old sim don't have any line. Today morning old sim don't have 4G data anymore. My work need data so change to new sim but the problem is can't call in or out anymore while only got 4G service  WTH... Change to new sim also can't due to their system problem. They report to IT department for this issue. So now only internet call can get through and can't received any TAC from internet banking. Told to wait 24 hours. Haish.... 

Yes..hotspotable....seem 5G ready...
But i am using on my 4G phone..

just wondering if my data plan is 5g-able, subscribe those add on is 5g or will drop back to 4g?

Hi to all... My problem with Celcom is even worst. Go bluecube want change sim card due to my existing sim was too old yesterday. CS said system slow so just give me the new sim and wait until old sim don't have any line. Today morning old sim don't have 4G data anymore. My work need data so change to new sim but the problem is can't call in or out anymore while only got 4G service  WTH... Change to new sim also can't due to their system problem. They report to IT department for this issue. So now only internet call can get through and can't received any TAC from internet banking. Told to wait 24 hours. Haish.... 

How old is too old eh? What is physical indication on the SIM that's compatible with 5G? 5G logo or something?

After 7 days, still no 5G enabled on the mix n match 5G plan. Celcom keep saying wait and 5G pass will be enabled to subscribers by phase.
What a scam.

Other telco I tried, digi, yes, u, unifi mobile all straightaway 5G access after insert sim with 5G enabled plan.

This is the third day of my second report, and the CS called me and asked me to restart my phone. She closed my report right after that without verifying with me. Of course, the problem still persist.

I basically gave up on celcom's 5G.. even my friend's postpaid that listed eligible also doesn't have 5G on his phone, what a looser side from celcom. Cs keep saying wait for 5G sms.

This is the third day of my second report, and the CS called me and asked me to restart my phone. She closed my report right after that without verifying with me. Of course, the problem still persist.

every CS gives different answers. they said my area no 5G coverage   

I basically gave up on celcom's 5G.. even my friend's postpaid that listed eligible also doesn't have 5G on his phone, what a looser side from celcom. Cs keep saying wait for 5G sms.

Their person in charge higher-up called me just now, apologized on behalf of their customer supports because of the conflicting and illogical answers given. He said it's because the 5G component is not loaded automatically into the system for the eligible users so they are doing it manually now. Same goes for all users who still not getting 5G. He would personally follow up my request and aim to do it within 24 hours or max 48 hours.

Just ported in from yoodo. The process took about one day.

Now I can use the 5G modem on my phone haha.

Mine also activated already.