Kuching/Samarahan @ Sarawak..total down.
Celcom/Xpax Fan Club v4, #NoKelentong
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 Jun 13 2017, 09:13 AM
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#1
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow 
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Jun 13 2017, 09:28 AM
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#2
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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QUOTE(virgoguy @ Jun 13 2017, 09:22 AM) Main system kena ransomware? https://www.lowyat.net/2017/134057/celcom-v...cross-malaysia/  unconfirmed says hardware failure  |
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Jun 13 2017, 10:53 AM
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#3
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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QUOTE(virgoguy @ Jun 13 2017, 09:59 AM) Mine still emergency call same here.Location : Kuching |
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Apr 3 2019, 08:17 AM
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#4
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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anyone from puchong? seems since last nite no data.. full 4g+ but nothing goes in or out... changed to other telco. no problem only celcom
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Apr 3 2019, 09:01 AM
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#5
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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seems celcom at puchong area got problem
Attached thumbnail(s) 
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Apr 12 2022, 09:59 AM
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#6
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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still got cheap celcom unlimited calls prepaid nowadays?
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Dec 17 2022, 01:07 PM
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#7
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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I tried the mix n match 5G enabled plan no 5G.
Used unifi mobile sim, immediately got 5G on same location. |
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Dec 17 2022, 08:22 PM
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#8
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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QUOTE(hobbes1001 @ Dec 17 2022, 02:12 PM) Celcom problem. Same boat with you. Create report via Customer Service. Hopefully can be resolved in a few working days QUOTE(jiaen0509 @ Dec 17 2022, 02:24 PM) Later you report, they said ur area no coverage. Haha Just tweeted to celcom twitter, and they said got network problem can't check.. lol...I reported 3 days. Still cannot connect 5G signal |
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Dec 18 2022, 10:43 PM
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#9
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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So anyone on mix n match 5g enabled plan got their 5g yet?
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Dec 19 2022, 04:05 PM
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#10
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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I asked celcom where's my 5g on mix n match enabled plan and they said wait for 5g pass activation sms..which already 1 week +
what a scam from celcom. |
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Dec 20 2022, 05:10 PM
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#11
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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After 7 days, still no 5G enabled on the mix n match 5G plan. Celcom keep saying wait and 5G pass will be enabled to subscribers by phase.
What a scam. Other telco I tried, digi, yes, u, unifi mobile all straightaway 5G access after insert sim with 5G enabled plan. This post has been edited by GameSky: Dec 20 2022, 05:12 PM Attached thumbnail(s) 
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Dec 21 2022, 05:06 PM
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#12
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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I basically gave up on celcom's 5G.. even my friend's postpaid that listed eligible also doesn't have 5G on his phone, what a looser side from celcom. Cs keep saying wait for 5G sms.
This post has been edited by GameSky: Dec 21 2022, 05:07 PM |
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Dec 28 2022, 07:04 PM
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#13
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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my mix and match few more days expiring, still no 5G sms... report case still not settled.
Guess it's a scam from celcom. |
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Mar 28 2023, 10:19 AM
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#14
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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already sub to xpax prepaid 5G, no 5G coverage despite within 5G covered area... still need 5G sms?
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Mar 28 2023, 12:48 PM
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#15
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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QUOTE(prosibu @ Mar 28 2023, 11:59 AM) need wait awhile i believe... s21+, digi. umobile, unifi mobile...after subscribe, all direct got 5G ... celcom... till now still doesnt have 5G ..BTW, ur phone has 5G ? the option enabled? if all done then just wait ... celcom activation system abit slow one.. |
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Mar 28 2023, 06:23 PM
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#16
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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still no 5g access from Celcom....anyhow to contact to their live chat agent? wasap is totally useless.
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Mar 30 2023, 08:55 AM
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#17
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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celcom keep insist my area out of 5g coverage after wrote the emel ...no 5g for days..
after made aduan skmm and today suddenly 5g activated. Attached thumbnail(s) 
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Apr 1 2023, 12:01 AM
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#18
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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QUOTE(iXora.ix @ Mar 31 2023, 11:31 PM) really? i think their wasap support is fine. make sure you contact support during working hours. mostly you get agent respond within 10-30 min. or if your live nearby celcom bluecube, best is to go in person got my 5G access after made complain to aduan skmm... celcom keep insist I'm out of 5G coverage.All these telco got 5G at my place. > umobile, unifi mobile, digi, yoodo. |
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Apr 2 2023, 04:14 PM
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#19
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow
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QUOTE(brandonkl @ Apr 2 2023, 03:40 PM) Recently, I have issues where I don't get 5G in the areas that I normally get 5G. If this happens more than 24 hours, I will call Celcom to do a network reset on their side and then the 5G will come back in 1 to 2 hours. I did this twice in last 3 weeks. guess celcom network still sucks as always |
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