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 Celcom/Xpax Fan Club v4, #NoKelentong

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mnibar
post Nov 29 2020, 03:02 PM

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i can see volte on Note 10 plus, on First Gold plan
mnibar
post Jan 2 2021, 02:29 PM

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just port in to celcom , yeah need to call them to enabled volte, after end the call with their CS i can see volte after they enabled it from their end
mnibar
post Jan 3 2021, 04:47 PM

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QUOTE(MRaef @ Jan 3 2021, 03:49 PM)
Maybe I missed the notice but Celcom never announce the daily 1GB extension until March 2021, right?

I have the Unifi Mobile line and they still offer it.
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mnibar
post Dec 19 2022, 05:48 PM

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they didnt activate for everyone evet in 5G coverage area. used umobile same area I can get 5G .
Thier CS also mentioned they having alot of issues for iPhone users 5G activations.

mnibar
post Dec 20 2022, 03:06 PM

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QUOTE(perky @ Dec 20 2022, 02:51 PM)
After 3 working days when I first contacted CS, no 5g yet for me. So I contacted them again today and they mentioned I am on the old MEGA plan and I have to change to the new MEGA plan if I want to get 5g. I'm on the old RM80 MEGA plan which is the same as the new MEGA plan. Anyone here need to change their plan to get 5g? When I check on celcom life, my plan is actually already 5g ready
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they closed the ticket.....
issue still not resovled.
RM0 KES SEDANG DISELESAIKAN. Kes ID CS4XXXx1. Pasukan kami sedang menyiasat isu ini. Anda tidak perlu menghubungi kami kerana setelah isu anda selesai, anda akan dimaklumkan melalui SMS. Ikhlas, Team Celcom
mnibar
post Dec 20 2022, 11:26 PM

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going to mnp umobile...slowpoke next level
mnibar
post Dec 21 2022, 01:48 PM

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QUOTE(Susuwatari @ Dec 21 2022, 12:52 PM)
This is the third day of my second report, and the CS called me and asked me to restart my phone. She closed my report right after that without verifying with me. Of course, the problem still persist.
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every CS gives different answers. they said my area no 5G coverage bangwall.gif mad.gif
mnibar
post Dec 21 2022, 08:37 PM

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QUOTE(Susuwatari @ Dec 21 2022, 07:52 PM)
Mine also activated already.
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Mine also .finally , about to port out
mnibar
post Dec 22 2022, 09:43 AM

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QUOTE(perky @ Dec 21 2022, 11:16 PM)
I have contacted them the 2nd time since they told me to contact them if I couldn't get 5g after 3 working days. First they told me, I am on old MEGA plan so I have to switch to the new MEGA plan. I am currently on the RM80 Mega plan which is more or less the same as the new MEGA plan and I've checked on Celcom Life, that my plan is 5g ready. Then asked me to give address of where I can't get the 5g signal and asked me to do speedtest also  shakehead.gif At the end, they told me they will highlight this matter to their respective team and to try from time to time. No deadline given also when they are going to resolve this  doh.gif
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QUOTE(Susuwatari @ Dec 22 2022, 09:29 AM)
Just read my post above, that’s the only reason.
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they need to provision your line/number only then you can use 5G. Yes,r console.gif eally not efficient at all

 

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