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 TP-LINK Malaysia Official Thread, Technical Enquiries and Support

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SilentVampire
post Dec 12 2017, 10:15 AM

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QUOTE(CartoonQueen @ Dec 11 2017, 11:36 PM)
Hi! I'm a tech noob.
Bought a lot of Wifi Router but still the wifi very slow.
Currently using TP Link TD-W8961N on TM Streamyx 8Mbps.

If use with LAN the line is strong. But with wifi the line is super slow.
Even bought Wifi Extension still not working.

Contacted TM guy but still the problem persists already few years. They even ask us to change router and we already change 3 Wifi Router.. still the same problem!

Anyone can assists? thanks  icon_question.gif  icon_question.gif
*
Hi CartoonQueen, did you try to analyze the wireless networks in your area? Your area might be congested or there is a lot of interference. Use Wifi Analyzer by farproc if you have Android phone or Acrylic Wifi if you prefer to use your computer. Download Fing on Android phone to check who is connected to your network and see if there is any unknown person using your Wifi.
eddyann
post Dec 12 2017, 11:20 AM

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any comparable tp-link router got good coverage like WR941HP. this 941HP is good with 1000mw amplifier with 9 dBi antenna. the drawback of this unit no wireless AC and gigabit ethernet
ckchan
post Dec 12 2017, 11:24 AM

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Guys, what is the best value for money wifi router i can get with a budget of RM200? it will be connected to the modem for Fiber@home.

Thanks
SilentVampire
post Dec 12 2017, 11:28 AM

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QUOTE(eddyann @ Dec 12 2017, 11:20 AM)
any comparable tp-link router got good coverage like WR941HP. this 941HP is good with 1000mw amplifier with 9 dBi antenna. the drawback of this unit no wireless AC and gigabit ethernet
*
Sounds real good, but the best next thing is the TP Link AC3150 v2, which will set you back at least RM720.

QUOTE(ckchan @ Dec 12 2017, 11:24 AM)
Guys, what is the best value for money wifi router i can get with a budget of RM200? it will be connected to the modem for Fiber@home.

Thanks
*
Too little budget bro. You won’t get something decent for that amount unfortunately. Increase your budget to at least double that then you can get better.
blacktubi
post Dec 12 2017, 11:35 AM

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QUOTE(eddyann @ Dec 12 2017, 11:20 AM)
any comparable tp-link router got good coverage like WR941HP. this 941HP is good with 1000mw amplifier with 9 dBi antenna. the drawback of this unit no wireless AC and gigabit ethernet
*
The coverage of TP-Link Archer C3150 is even better than that unit but the price is much more expensive as well.
ckchan
post Dec 12 2017, 11:40 AM

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QUOTE(SilentVampire @ Dec 12 2017, 11:28 AM)
Sounds real good, but the best next thing is the TP Link AC3150 v2, which will set you back at least RM720.
Too little budget bro. You won’t get something decent for that amount unfortunately. Increase your budget to at least double that then you can get better.
*
unfortunately i am very tight on budget now as i am moving to my new apartment. reno, furniture,... blah blah blah... u know la.

so i am not a tech savvy person. my unit is only a 2 bedroom 900+sqft apartment. as long as the wifi is stable, signal can cover both room and can support up to 100mbps, i'm ok with it.

so if i stick to RM200 budget, what is your best recommendation?
if let's say i double the budget, then what is your recommendation?

Thank you
eddyann
post Dec 12 2017, 11:48 AM

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QUOTE(SilentVampire @ Dec 12 2017, 11:28 AM)
Sounds real good, but the best next thing is the TP Link AC3150 v2, which will set you back at least RM720.
Too little budget bro. You won’t get something decent for that amount unfortunately. Increase your budget to at least double that then you can get better.
*
thanks, checked it is FCC: <30dBm (1W). with 4 detachable antenna. this is great also, I can upgrade to higher gain antenna. I'll put in my wishlist biggrin.gif

been using 941HP. it is great router, relatively cheap below 250, strong wifi signal, 3-4 next door neighbor still can receive signal
eddyann
post Dec 12 2017, 11:49 AM

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QUOTE(blacktubi @ Dec 12 2017, 11:35 AM)
The coverage of TP-Link Archer C3150 is even better than that unit but the price is much more expensive as well.
*
it still within my reach (700-850). for sure it is better coverage than 941HP? my nc230 ip cam struggling working at wifi coverage 50-65%. kinda thick and got a lot of metal roofing, which degrade the signal
SilentVampire
post Dec 12 2017, 11:56 AM

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QUOTE(ckchan @ Dec 12 2017, 11:40 AM)
unfortunately i am very tight on budget now as i am moving to my new apartment. reno, furniture,... blah blah blah... u know la.

so i am not a tech savvy person. my unit is only a 2 bedroom 900+sqft apartment. as long as the wifi is stable, signal can cover both room and can support up to 100mbps, i'm ok with it.

so if i stick to RM200 budget, what is your best recommendation?
if let's say i double the budget, then what is your recommendation?

Thank you
*
Ok bro, fair enough. But, if you are moving to a new apartment, there will be multiple wireless networks so you will need a router that can support AC, which will support speeds of up to 100Mbps easily.

If you stick with RM200 budget, I recommend you get this:

http://www.lazada.com.my/new-v5-tp-link-ul...53bf1IgeGJ&mp=1

But, this router does not support AC, so it is up to you.

If you double your budget to RM400, you can get a decent router that support AC:

http://www.lazada.com.my/tp-link-ac1750-wi...558dnjnbZS&mp=1

I would recommend this router as it support AC and would be more than enough for your 2 bedroom 900 sqft apartment, plus it would be able to support up to 100Mbps.

Alternatively, you can try Asus router, which is not bad as well. I would suggest the Asus RT-1200G, or the Asus RT-AC58U, which is better, so it is up to you.
SilentVampire
post Dec 12 2017, 11:58 AM

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QUOTE(eddyann @ Dec 12 2017, 11:48 AM)
thanks, checked it is FCC: <30dBm (1W). with 4 detachable antenna. this is great also, I can upgrade to higher gain antenna. I'll put in my wishlist  biggrin.gif

been using 941HP. it is great router, relatively cheap below 250, strong wifi signal, 3-4 next door neighbor still can receive signal
*
Yes, I agree. The 941HP is a very good basic router, but it does not support AC and wireless gigabit as you say, so these are potential drawbacks.

QUOTE(eddyann @ Dec 12 2017, 11:49 AM)
it still within my reach (700-850). for sure it is better coverage than 941HP? my nc230 ip cam struggling working at wifi coverage 50-65%. kinda thick and got a lot of metal roofing, which degrade the signal
*
For sure, bro. I am using this router, the AC3150 v2, and it is very good, with excellent coverage, and great firmware.
ckchan
post Dec 12 2017, 12:20 PM

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QUOTE(SilentVampire @ Dec 12 2017, 11:56 AM)
Ok bro, fair enough. But, if you are moving to a new apartment, there will be multiple wireless networks so you will need a router that can support AC, which will support speeds of up to 100Mbps easily.

If you stick with RM200 budget, I recommend you get this:

http://www.lazada.com.my/new-v5-tp-link-ul...53bf1IgeGJ&mp=1

But, this router does not support AC, so it is up to you.

If you double your budget to RM400, you can get a decent router that support AC:

http://www.lazada.com.my/tp-link-ac1750-wi...558dnjnbZS&mp=1

I would recommend this router as it support AC and would be more than enough for your 2 bedroom 900 sqft apartment, plus it would be able to support up to 100Mbps.

Alternatively, you can try Asus router, which is not bad as well. I would suggest the Asus RT-1200G, or the Asus RT-AC58U, which is better, so it is up to you.
*
Thank you!

Mind explaining what's the main difference between a router that support AC and one that does not?
SilentVampire
post Dec 12 2017, 12:36 PM

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QUOTE(ckchan @ Dec 12 2017, 12:20 PM)
Thank you!

Mind explaining what's the main difference between a router that support AC and one that does not?
*
No worries bro. See here: http://www.makeuseof.com/tag/everything-ne...now-ac-routers/
Passkaj
post Dec 13 2017, 11:41 AM

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QUOTE(ckchan @ Dec 12 2017, 11:24 AM)
Guys, what is the best value for money wifi router i can get with a budget of RM200? it will be connected to the modem for Fiber@home.

Thanks
*
If you are not chasing for AC connection, you can try TL-WR841HP or TL-WR941HP. Nice wireless coverage.
ckchan
post Dec 14 2017, 03:15 PM

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QUOTE(Passkaj @ Dec 13 2017, 11:41 AM)
If you are not chasing for AC connection, you can try TL-WR841HP or TL-WR941HP. Nice wireless coverage.
*
thanks for the recommendation. will check them out
yyteik
post Dec 16 2017, 12:56 AM

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I want to ask whether

TL-ER604W
OR
TL-R600VPN

is Unifi or Maxis Fibre compatible?

Was planning to build a Site-To-Site VPN.

So my plan is to get 2 units of the same model and setup at 2 different site.
arrsoo
post Dec 16 2017, 01:55 AM

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guys, need help. just setup my newly acquired c3150 V2. Managed to get hypptv and wifi working but few major problems, wifi connections is sux and hyptv is buffering. I never had buffering issue with hypptv when using my c5 and I can always get full speed with 5g although 2.4g is bad. But with c3150, hyppty is buffering, 5g can only get 85Mbps while 2.4g is still as bad as before. Even with ethernet lan connection, I could only get 95Mbps the most. I hv already tried restart modem and router a few times but still the same. What could be the problem? any idea?

The only changes made is the iptv is connected to lan port 4 on the c5 while the on the c3150 , it is to lan port 1 and also i hv change the wifi ssid name...

This post has been edited by arrsoo: Dec 16 2017, 02:22 AM
SilentVampire
post Dec 16 2017, 08:54 AM

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QUOTE(yyteik @ Dec 16 2017, 12:56 AM)
I want to ask whether

TL-ER604W
OR
TL-R600VPN

is Unifi or Maxis Fibre compatible?

Was planning to build a Site-To-Site VPN.

So my plan is to get 2 units of the same model and setup at 2 different site.
*
Should be able to for TL-ER604W as it supports VLAN tagging but not too sure about TL-600VPN. You have to check with TP-Link MY

QUOTE(arrsoo @ Dec 16 2017, 01:55 AM)
guys, need help. just setup my newly acquired c3150 V2.  Managed to get hypptv and wifi working but few major problems, wifi connections is sux and hyptv is buffering.  I never had buffering issue with hypptv when using my c5 and I can always get full speed with 5g although 2.4g is bad.  But with c3150, hyppty is buffering, 5g can only get 85Mbps while 2.4g is still as bad as before.  Even with ethernet lan connection, I could only get 95Mbps the most.  I hv already tried restart modem and router a few times but still the same. What could be the problem?  any idea?

The only changes made is the iptv is connected to lan port 4 on the c5 while the on the c3150 , it is to lan port 1 and also i hv change the wifi ssid name...
*
That’s surprising bro. I am using the exact same router to you, and I never have this problem. Did you try updating to the latest firmware? My Hypptv is okay and no problems, and I am running the latest firmware.

Regarding the 5GHz and 2.4GHz WiFi, have you try analyzing the wireless networks in your area? If there is too many congested channels and interference, changing routers won’t help. Use WiFi analyzer by farproc if you are using Android phone and Acrylic WiFi if you are using PC.

This post has been edited by SilentVampire: Dec 16 2017, 08:57 AM
arrsoo
post Dec 16 2017, 09:54 AM

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QUOTE(SilentVampire @ Dec 16 2017, 08:54 AM)
That’s surprising bro. I am using the exact same router to you, and I never have this problem. Did you try updating to the latest firmware? My Hypptv is okay and no problems, and I am running the latest firmware.

Regarding the 5GHz and 2.4GHz WiFi, have you try analyzing the wireless networks in your area? If there is too many congested channels and interference, changing routers won’t help. Use WiFi analyzer by farproc if you are using Android phone and Acrylic WiFi if you are using PC.
*
Is a v2 and that should be the latest firmware right? I did use analtser and acrylic that you recommended previously to set my c5 to optimum and i used back the same channel and settings on the c3150, it shows no overlapping but the wifi strength is somehow overall lower compared to c5.

Didi you adjust any other settings of your router? Ipv6 is set to disable by default and i let it be. Qos is set to standard by default

**P.S. just discovered that hypptv buffers when someone else is using wifi...hmmm...settings issue?

This post has been edited by arrsoo: Dec 16 2017, 10:08 AM
darenlks
post Dec 16 2017, 11:18 AM

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QUOTE(arrsoo @ Dec 16 2017, 09:54 AM)
Is a v2 and that should be the latest firmware right?  I did use analtser and acrylic that you recommended previously to set my c5 to optimum and i used back the same channel and settings on the c3150, it shows no overlapping but the wifi strength is somehow overall lower compared to c5. 

Didi you adjust any other settings of your router?  Ipv6 is set to disable by default and i let it be. Qos is set to standard by default

**P.S. just discovered that hypptv buffers when someone else is using wifi...hmmm...settings issue?
*
Have you selected IGMP Proxy V3 and leave link aggregation disabled?

SilentVampire
post Dec 16 2017, 11:34 AM

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QUOTE(arrsoo @ Dec 16 2017, 09:54 AM)
Is a v2 and that should be the latest firmware right?  I did use analtser and acrylic that you recommended previously to set my c5 to optimum and i used back the same channel and settings on the c3150, it shows no overlapping but the wifi strength is somehow overall lower compared to c5. 

Didi you adjust any other settings of your router?  Ipv6 is set to disable by default and i let it be. Qos is set to standard by default

**P.S. just discovered that hypptv buffers when someone else is using wifi...hmmm...settings issue?
*
Yes, should be latest firmware but you have to click firmware update as well., to see if there is a newer one. If the WiFi strength is lower, there should be overlapping somehow. Adjust the transmission power to medium instead of high.

I did not adjust any other settings. I disabled WPS, UPNP, and as bro dareniks said, I select IGMP Proxy V3, as well as disabling link aggregation.

And my HyppTV definitely does not buffer when someone is using the WiFi. You might have link aggregation enabled?

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