Yes, I timed right after I power on the router and wait until the orange light change to green/yellow. A slight improvement in booting speed.
Don't forget to enable 5ghz Beamforming, it is disabled by default.

Yeah enabled beamforming but I realised the signal downstairs was 1 bar lower compared to previous firmware but it doesn't really affect the speed tho

Thanks for highlighting this new firmware

1 bar lower? Now that is weird...

Since this is 5Ghz 2x2:2 beamforming....probably it beamforms to other more demanding device at different location.
In theory, beamforming is about making signal in wanted direction stronger and others weaker.
Try having some data transfer and the signal bar probably will increase.

Apology for not being clear

Lower signal bar are referring to those using 2.4GHz

I am only using 5GHz for my Apple TV which I can't really monitor the signal bar when watching Youtube but by far no interruption etc so I assume it is fine

Hi, I got a Archer C7 and tried connecting to my Unifi account.

got the PPPOE details correct - checked numerous times.
turned on the IPTV and selected Unifi as suggested.
still i cant connect. Any help?

PS: I am on a Unifibiz account.

thank you very much in advance.

You mean your C7 router can't connect to TM server and you can't authenticate?

That should be all you need to do. Verify BTU is working and got link. Check lan cables, which port router to which port BTU. Check router logs for clues. The answer is there, just need to look in the correct place.

thanks for the replies.

correct


by BTU i assume you mean the modem? it is working and linked to TM. the old router still works and have also checked with TM.

Everything else seem to be in order. I have even factory reset the router to no avail. I googled and found the IPTV workaround and have applied it.

thus i am wondering if there are any other workaround that i need to try,

if everything else is in order, i think i can only assume that the router was DOA since it is new out of box.

Yes, BTU's the modem.

If the old router works and you say everything is in order then the only thing left is the new router. How did you come to this conclusion: "still i cant connect" ?

Have you checked the router logs?

There multiple areas showing that I am not connected to the internet;

1) the internet LED icon on the C7 is red (non-flashing)
2) the router set up page shows not connected
3) my computer n phone shows connected to Wifi on the C7 but no internet connection.
4) the IP did not change and is still the default 0.0.0.0

is there any specific things i should look for in the log?

This post has been edited by Karenalvin: Sep 5 2017, 04:41 PM

Look for anything related to PPP or PPPoE in the logs. Can you verify that the C7 WAN port is connected to LAN1 (or the LAN port that worked for the old router) of the modem?

Can you post a screenshot of Advanced/Network/VLAN?

This post has been edited by soonwai: Sep 5 2017, 04:50 PM

i will check it once the the office is empty. right now the colleagues using the network to work.

Thanks for the help mate. it is working now. I thought it was ok to just select IPTV - Unifi Malaysia, but I did not select the check mark. selected and it is working now. thanks a lot

No worries. Just a silly mistake.

one final question if you would be so kind to answer. the original setting on the TM router, the MTU is set as 1492. should i follow their setting of 1492 or stick to default of 1480?

Does anyone knows why my router TP-Link TL-WR841ND the WiFi keeps dropping randomly? Sometimes after a while the WiFi is discoverable but all my device can't connect, and sometimes the network just didn't show up at all, need to turn off and on the WiFi back again using the switch on the back. However LAN is fine, still able to access net with the LAN port. Antenna is stock one, channel all the stuff set to auto.

Details of HW and FW version:

1492 bytes is fine. 1492 = 1500 -2-6 bytes for PPP & PPPoE overhead respectively. It’s the highest you can go. Any higher you’ll get fragmented packets.
To play it safe, 1480 is also ok for a slight, mostly unnoticeable, decrease in performance.

btw, just FYI: TM's DIR-850L defaults to 1492. Archer C1200 to 1480, not 100% sure. Mikrotik 1480.

This post has been edited by soonwai: Sep 5 2017, 10:52 PM

thanks mate. all these things can be a little overwhelming. thanks for the explanation

different router need to use different MTU size?

Oh no, those are just the values that the router defaults to. The actual value to use depends on the ISP or network. PPPoE is 1492. If there's additional encapsulation, the value will be lower. You can use lower if you want to. It shouldn't affect things but sometimes it does. Like what happened here: https://forum.lowyat.net/topic/4206500