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Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly

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aneip
post Jun 15 2017, 07:24 PM

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Got new jumbo pack lite. Look more worth than aneka
christina1
post Jun 15 2017, 07:37 PM

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QUOTE(aneip @ Jun 15 2017, 07:24 PM)
Got new jumbo pack lite. Look more worth than aneka
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U have the link?
aneip
post Jun 15 2017, 07:49 PM

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QUOTE(christina1 @ Jun 15 2017, 07:37 PM)
U have the link?
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https://www.tm.com.my/hypptv/pages/about.aspx#personal
christina1
post Jun 15 2017, 07:51 PM

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QUOTE(aneip @ Jun 15 2017, 07:49 PM)
What package u are using for Unifi and how much u r paying?
Gamer1994
post Jun 15 2017, 08:07 PM

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does it take a long time for TM to approve applications?
B u B u
post Jun 15 2017, 10:28 PM

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I just subscribed to UniFi 30MBps, now they give 2in1 device, not like last time 2 separate device (TM unit + router).

Question is if i can use my asus wireless router ah ?
jusbella
post Jun 15 2017, 10:39 PM

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U using vdsl?

QUOTE(B u B u @ Jun 15 2017, 10:28 PM)
I just subscribed to UniFi 30MBps, now they give 2in1 device, not like last time 2 separate device (TM unit + router).

Question is if i can use my asus wireless router ah ?
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lordaragorn90
post Jun 16 2017, 12:56 AM

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QUOTE(Gamer1994 @ Jun 15 2017, 08:07 PM)
does it take a long time for TM to approve applications?
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I'm wondering it too. Today, tm contractor came and change my router. They said I should be waiting for a while until notified by sms that Ive been upgraded. But until now im still waiting to be notified. I just called 100 and that cs person said it is still pending. How come still pending? Btw it is 50 to 100 upgrade.
ldragon
post Jun 16 2017, 01:26 AM

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The upgrade is instant if there are no problem with TM.

QUOTE(lordaragorn90 @ Jun 16 2017, 12:56 AM)
I'm wondering it too. Today, tm contractor came and change my router. They said I should be waiting for a while until notified by sms that Ive been upgraded. But until now im still waiting to be notified. I just called 100 and that cs person said it is still pending. How come still pending? Btw it is 50 to 100 upgrade.
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spikey2506
post Jun 16 2017, 09:12 AM

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QUOTE(B u B u @ Jun 15 2017, 10:28 PM)
I just subscribed to UniFi 30MBps, now they give 2in1 device, not like last time 2 separate device (TM unit + router).

Question is if i can use my asus wireless router ah ?
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Can you put the picture of ur device here?
westlife
post Jun 16 2017, 09:31 AM

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QUOTE(ctwl368 @ Jun 15 2017, 04:24 PM)
My mom got a phone call today from TM and the offer was to move from streamyx to UNIFI 30MBPS for RM179 with no free calls.  If you want free calls, have to pay RM20 which brings it to the new price which is advertised on TM website RM199.
so it looks like RM179 still available... but not sure if it has to be via the call from the TM agent....
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It is still available. Rm179 for 30Mbps. Even at TM dealer shop in shopping mall, they display this too.
cucubud
post Jun 16 2017, 09:36 AM

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QUOTE(enzo0919 @ Jun 14 2017, 07:41 PM)
Hi, May i know how to change the hyppty package from Aneka to Sports,

it seems the price of sports pack has been dropped to RM30..

My current bill package is UniFi Advance Plus 50Mbps (Thank You Campaign 2017) - RM189.75

i wonder if i change the hypptv to sports pack, will my Unifi's price become normal price-RM2XX.XX

Anyone has tried before??
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I just did a swapped from Ruby Pack to Jumbo Lite Pack through TM Live Chat.
It cost RM5 to do the swap (one time charge).
I was informed that my monthly bill will remain the same after the swapped since both packs cost the same (RM30).

I was on VIP5 with Basic Pack earlier.
Free upgrade to Unifi Lite 10 in April 2017 and they gave me Ruby Pack and HyppTv Everywhere.



westlife
post Jun 16 2017, 10:36 AM

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QUOTE(cucubud @ Jun 16 2017, 09:36 AM)
I just did a swapped from Ruby Pack to Jumbo Lite Pack through TM Live Chat.
It cost RM5 to do the swap (one time charge).
I was informed that my monthly bill will remain the same after the swapped since both packs cost the same (RM30).

I was on VIP5 with Basic Pack earlier.
Free upgrade to Unifi Lite 10 in April 2017 and they gave me Ruby Pack and HyppTv Everywhere.
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Good deal. thumbsup.gif
jamkuwong
post Jun 16 2017, 12:41 PM

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Just had a live chat with TM staff about changing hypptv pack. I'm currently on Aneka and would like to change to ruby pack since there are same price now. The staff say can change with 1 time service charge rm5 but hypptv contract will be renewed 1 year. Anyone here have the same answer by tm staff?
Xefron
post Jun 16 2017, 12:50 PM

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QUOTE(jamkuwong @ Jun 16 2017, 12:41 PM)
Just had a live chat with TM staff about changing hypptv pack. I'm currently on Aneka and would like to change to ruby pack since there are same price now. The staff say can change with 1 time service charge rm5 but hypptv contract will be renewed 1 year. Anyone here have the same answer by tm staff?
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if u read the FAQ, swapping HyppTV Pack same price will incur RM 5 charge and refresh contract for the HyppTV Pack.(not your internet plan).

So far only Jumbo Lite or Ruby/Varnam worth to subscribe if Jumbo is too expensive.

This post has been edited by Xefron: Jun 16 2017, 12:52 PM
cucubud
post Jun 16 2017, 01:53 PM

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QUOTE(jamkuwong @ Jun 16 2017, 12:41 PM)
Just had a live chat with TM staff about changing hypptv pack. I'm currently on Aneka and would like to change to ruby pack since there are same price now. The staff say can change with 1 time service charge rm5 but hypptv contract will be renewed 1 year. Anyone here have the same answer by tm staff?
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I did not ask about the contract as my Unifi VIP5 was subscribed last year.
I swapped from Ruby Pack to Jumbo Lite Pack.
Yes, there is a service charge of RM5 for the swap.
lordaragorn90
post Jun 16 2017, 03:04 PM

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Finally tm has upgraded my unifi to 100mbps!!! I get around 94mbps in the speed test
nikrizal
post Jun 16 2017, 03:09 PM

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Just got some info from a friend. TM will introduce new Unifi speed packages next year, 200-500 mbps.
soyusa
post Jun 16 2017, 03:09 PM

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I just ended my Live chat session with TM to change my Aneka pack to Jumbo Lite Pack. cool2.gif

Accordingly to the TM representative, there will be one time charge RM5 for this change, the monthly fee remain as RM30 per month, since Aneka and Jumbo Lite are same price.
He need to create a case for this swap, estimated will be completed within three working days and I shall be informed via SMS. rclxms.gif

To my surprise, he mentioned that this swap will renew my HyppTV contract to one year, but there will be no extra one year warranty for HyppTV box. doh.gif
Only if I renew Unifi contract, then all my equipment will get extra one year warranty. sweat.gif

This post has been edited by soyusa: Jun 18 2017, 09:44 AM
lyc1982
post Jun 16 2017, 04:16 PM

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QUOTE(JohnLai @ Jun 14 2017, 09:15 PM)
SHIT lah TM ni.
Got delayed to JULY!!!!! bangwall.gif  mad.gif  vmad.gif  ranting.gif

April to May, May to June, June to July
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i already gave up following with tm on the update since march...if it comes, it comes

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