Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly
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 Jun 16 2017, 09:12 AM
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#1
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Senior Member
1,839 posts Joined: Mar 2005   
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QUOTE(B u B u @ Jun 15 2017, 10:28 PM) I just subscribed to UniFi 30MBps, now they give 2in1 device, not like last time 2 separate device (TM unit + router). Can you put the picture of ur device here?Question is if i can use my asus wireless router ah ?  |
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Jun 19 2017, 12:59 PM
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#2
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Senior Member
1,839 posts Joined: Mar 2005
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No wonder I am able to watch all channels. I was about to call them and ask. Coz I just changed to Jumbo Pack Lite, thinking that maybe they changed the wrong pack for me
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Jun 23 2017, 09:17 PM
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#3
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Senior Member
1,839 posts Joined: Mar 2005
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Crazy TM. I was charged RM300++ in my latest bill for early termination of Aneka Pack when I changed to Jumbo Lite. I asked many times during the call to CS last time and they confirmed that I would only be charged RM5 for change of pack. Time to make noise to TM
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Jun 23 2017, 11:05 PM
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#4
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Senior Member
1,839 posts Joined: Mar 2005
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QUOTE(cucubud @ Jun 23 2017, 10:12 PM) I thought we are allowed to swap packages? From my understanding, if the monthly is the same, we are allowed to swap. Jumbo Lite and Aneka both priced at RM30. CS also confirmed no penalty. So I am sure this is a mistake by their billing deptHow long have you subscribed to the Aneka Pack? |
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Jul 5 2017, 01:07 PM
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#5
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Senior Member
1,839 posts Joined: Mar 2005
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QUOTE(spikey2506 @ Jun 23 2017, 09:17 PM) Crazy TM. I was charged RM300++ in my latest bill for early termination of Aneka Pack when I changed to Jumbo Lite. I asked many times during the call to CS last time and they confirmed that I would only be charged RM5 for change of pack. Time to make noise to TM An update. They called me yesterday and acknowledged the error. The charges were reversed immediately |
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