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Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly

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junsheng
post Jul 20 2017, 03:54 PM

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QUOTE(nikrizal @ Jul 20 2017, 07:38 AM)
I did an online chat with them few weeks earlier asking about the upgrade,  politely of course. Barking them won't help u believe me. Then about 3 weeks later I got the upgrade
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yes mine 1 is next month
ComposMentis
post Jul 20 2017, 07:56 PM

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Got the upgrade today after filing MCMC report last Sunday, wasn't expecting to get the upgrade this fast as they called me yesterday explaining their "technical difficulty" after I bombarded them on live chat last Sunday and told them I have lodged a report on MCMC (which I did).
supaztyler
post Jul 20 2017, 09:08 PM

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anyone wants to transfer ownership for unifi? i only need it for 1 year sad.gif
VeeJay
post Jul 20 2017, 10:38 PM

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Just got back home (DLINK 850L) wifi connection

Attached Image

rclxms.gif

This post has been edited by VeeJay: Jul 20 2017, 10:38 PM
Icehart
post Jul 21 2017, 02:18 AM

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QUOTE(VeeJay @ Jul 20 2017, 10:38 PM)
Just got back home (DLINK 850L) wifi connection

Attached Image

rclxms.gif
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Congrats. biggrin.gif
Lurker
post Jul 21 2017, 02:20 AM

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QUOTE(westlife @ Jul 19 2017, 11:39 AM)
Finally my turn. tongue.gif

[attachmentid=8975646]

[attachmentid=8975752]
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where do u check your current subscribe package type?? (2nd photo)
nikrizal
post Jul 21 2017, 05:20 AM

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QUOTE(Lurker @ Jul 21 2017, 02:20 AM)
where do u check your current subscribe package type?? (2nd photo)
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occ unifi
Explictz
post Jul 21 2017, 05:27 AM

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What's the rate for transfer location now? Im moving to apartment next week though.
MX510
post Jul 21 2017, 05:33 AM

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I didn't get the upgrade yet any idea how to speed up things?
cucubud
post Jul 21 2017, 07:50 AM

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QUOTE(MX510 @ Jul 21 2017, 05:33 AM)
I didn't get the upgrade yet any idea how to speed up things?
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Read a few previous pages and you'll get the ideas from some subscribers.
fruitie
post Jul 21 2017, 10:04 AM

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QUOTE(Explictz @ Jul 21 2017, 05:27 AM)
What's the rate for transfer location now? Im moving to apartment next week though.
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I registered on Saturday's evening and I can relocate on Monday, two days later.
It's quite fast if your new place has UniFi ready.
Explictz
post Jul 21 2017, 11:40 AM

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QUOTE(fruitie @ Jul 21 2017, 10:04 AM)
I registered on Saturday's evening and I can relocate on Monday, two days later.
It's quite fast if your new place has UniFi ready.
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Thats fast, im moving to new apartment next friday..which means i have to register for relocation 2 days before moving? and how much u pay for it?
fruitie
post Jul 21 2017, 12:04 PM

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QUOTE(Explictz @ Jul 21 2017, 11:40 AM)
Thats fast, im moving to new apartment next friday..which means i have to register for relocation 2 days before moving? and how much u pay for it?
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Nope, I was just lucky, don't apply in such short notice. They said 2 weeks is good enough to apply. smile.gif
Anyway, nobody was at home on Monday, so I pushed to the same week's Saturday.

First time relocation is free, so don't need to pay for anything unless got extra cabling which installer will charge you.
Explictz
post Jul 21 2017, 12:46 PM

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QUOTE(fruitie @ Jul 21 2017, 12:04 PM)
Nope, I was just lucky, don't apply in such short notice. They said 2 weeks is good enough to apply. smile.gif
Anyway, nobody was at home on Monday, so I pushed to the same week's Saturday.

First time relocation is free, so don't need to pay for anything unless got extra cabling which installer will charge you.
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Thanks so much for the info! thumbup.gif
fruitie
post Jul 21 2017, 01:12 PM

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QUOTE(Explictz @ Jul 21 2017, 12:46 PM)
Thanks so much for the info!  thumbup.gif
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Make sure to do it at TM Point.
gin&tonic
post Jul 21 2017, 01:40 PM

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QUOTE(supaztyler @ Jul 20 2017, 09:08 PM)
anyone wants to transfer ownership for unifi? i only need it for 1 year sad.gif
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Can transfer ownership? If can i also want to transfer..
mihawk
post Jul 21 2017, 01:55 PM

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Hi guys,

Just installed unifi today. Weird thing is, the technician used my existing Maxis Fibre modem and didnt give me the TM modem. He said since I already have the Maxis modem, he's gonna take back the TM modem.

Is this normal? Thanks your your feedback.
Ckmwpy0370
post Jul 21 2017, 02:05 PM

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QUOTE(mihawk @ Jul 21 2017, 01:55 PM)
Hi guys,

Just installed unifi today. Weird thing is, the technician used my existing Maxis Fibre modem and didnt give me the TM modem. He said since I already have the Maxis modem, he's gonna take back the TM modem.

Is this normal? Thanks your your feedback.
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y u wanna change to Unifi? Maxis not good?
firdausbhari
post Jul 21 2017, 02:12 PM

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QUOTE(mihawk @ Jul 21 2017, 01:55 PM)
Hi guys,

Just installed unifi today. Weird thing is, the technician used my existing Maxis Fibre modem and didnt give me the TM modem. He said since I already have the Maxis modem, he's gonna take back the TM modem.

Is this normal? Thanks your your feedback.
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If it was me, i would just ask for it. They should provide the modem since u just registered. so u are entitled new set of BTU, router, STB and phone.

ClarenceT
post Jul 21 2017, 02:43 PM

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QUOTE(firdausbhari @ Jul 21 2017, 02:12 PM)
If it was me, i would just ask for it. They should provide the modem since u just registered. so u are entitled new set of BTU, router, STB and phone.
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Lifetime warranty for BTU. There is no need for you to buy or keep the extra unit. It has no market value.

This post has been edited by ClarenceT: Jul 21 2017, 02:45 PM
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