Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly
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 Jul 1 2017, 01:06 PM
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#1
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Junior Member
420 posts Joined: May 2010 
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QUOTE(hihi @ Jul 1 2017, 12:40 PM) Still 30Mbps. anyone still haven't get their upgrade like me? Me too, talked to them on live chat, and threatened to escalate the issue to mcmc (would've anyway if mcmc page hadn't down) if they did not solve the problem asap, got a case report at the end, they'd better not reply with a canned response later on   |
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Jul 3 2017, 09:15 PM
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#2
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Junior Member
420 posts Joined: May 2010
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QUOTE(reapermax @ Jul 3 2017, 07:50 PM) I just receive a call from Unifi after i made a report, they told me although my name already in the list in Feb, however technician are work by batches. So I might need to wait until Sep then only get my free upgrade. Epic experience I had with unifi, need a year to implement the upgrade. Unbelievable...I lodged a report last week and if they called me up telling me this I'd escalate this straight to mcmc  |
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Jul 20 2017, 07:56 PM
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#3
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Junior Member
420 posts Joined: May 2010
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Got the upgrade today after filing MCMC report last Sunday, wasn't expecting to get the upgrade this fast as they called me yesterday explaining their "technical difficulty" after I bombarded them on live chat last Sunday and told them I have lodged a report on MCMC (which I did).
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