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Unifi Official TM UniFi High Speed Broadband Thread V29, Speed Upgrade Starting Soon!

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sg999
post Jan 26 2017, 10:13 PM

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I just sent msg to TM.
Regarding the procrastination for my free speed upgrade.
alexwsk
post Jan 26 2017, 11:10 PM

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QUOTE(sg999 @ Jan 26 2017, 10:13 PM)
I just sent msg to TM.
Regarding the procrastination for my free speed upgrade.
*
same here, need a report number b4 proceeding to mcmc devil.gif
herojack41
post Jan 26 2017, 11:10 PM

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QUOTE(dD_se7en @ Jan 26 2017, 08:41 PM)
i subscribed to VIP5 and got the Adv10 thank you surprise.

but saw from the forum, they are ppl with VIP5 last year and got free upgrade to Adv10, and now to Adv30 (still paying RM149 +/- or top up RM10).

why tm are so inconsistent, double standard, and unfair treatment to different customer
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if you run a business ....will u rewards a newly come customer or the old customer? hmm.gif

anyway, the reason behind u got 10mbps speed is becoz you are still "young" customer
lyc1982
post Jan 27 2017, 12:25 AM

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QUOTE(hazairi @ Jan 26 2017, 08:34 PM)
So, sad. Confirm can't get the free upgrade. Even if later in the future they upgrade the infra..  cry.gif
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you're a miss ...??
hazairi
post Jan 27 2017, 11:17 AM

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QUOTE(lyc1982 @ Jan 27 2017, 12:25 AM)
you're a miss ...??
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why? u wanna ngorat me izzit? lol
SilentForever
post Jan 27 2017, 01:15 PM

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QUOTE(hazairi @ Jan 27 2017, 11:17 AM)
why? u wanna ngorat me izzit? lol
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Hahahahahaha
bizness
post Jan 27 2017, 03:37 PM

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Anyone on 100Mbps @ RM299?

It's sad to see no speed upgrade for us while we paying a much higher price than those getting upgraded from 50Mbps -> 100Mbps for the same 50Mbps price. sad.gif

Such an unfair treatment sweat.gif
westlife
post Jan 27 2017, 05:14 PM

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QUOTE(bizness @ Jan 27 2017, 03:37 PM)
Anyone on 100Mbps @ RM299?

It's sad to see no speed upgrade for us while we paying a much higher price than those getting upgraded from 50Mbps -> 100Mbps for the same 50Mbps price.  sad.gif

Such an unfair treatment  sweat.gif
*
conclusion: always stay on the cheapest available plan with TM and wait for offer for upgrade at little bit amount comparing to signing up the highest plan at the start.
wiraone
post Jan 27 2017, 05:30 PM

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QUOTE(bizness @ Jan 27 2017, 03:37 PM)
Anyone on 100Mbps @ RM299?

It's sad to see no speed upgrade for us while we paying a much higher price than those getting upgraded from 50Mbps -> 100Mbps for the same 50Mbps price.  sad.gif

Such an unfair treatment  sweat.gif
*
It is even sadder if you're with Maxis fibre broadband smile.gif You got nothing.
Icehart
post Jan 27 2017, 05:58 PM

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QUOTE(bizness @ Jan 27 2017, 03:37 PM)
Anyone on 100Mbps @ RM299?

It's sad to see no speed upgrade for us while we paying a much higher price than those getting upgraded from 50Mbps -> 100Mbps for the same 50Mbps price.  sad.gif

Such an unfair treatment  sweat.gif
*
Yeah it sucks.
If you stay landed you can apply for second UniFi line, get the free upgrade and terminate the first line.
jazzkobis
post Jan 27 2017, 08:58 PM

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Anyone knows the password for the wifi router DIR-850L?


vez
post Jan 27 2017, 09:04 PM

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QUOTE(jazzkobis @ Jan 27 2017, 08:58 PM)
Anyone knows the password for the wifi router DIR-850L?
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last two weeks my friend house install Unifi Adv30, i think the contractor didnt tell him and the router have one card stated leave blank for password and not working, i tried few times... the contractor set admin123 lol

i think you may reset it if you cannot access... the DIR-850L if not mistaken at first setup need to set new password...
dannielshazmeer
post Jan 27 2017, 09:27 PM

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why so many different price ?
jazzkobis
post Jan 27 2017, 09:28 PM

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QUOTE(vez @ Jan 27 2017, 09:04 PM)
last two weeks my friend house install Unifi Adv30, i think the contractor didnt tell him and the router have one card stated leave blank for password and not working, i tried few times... the contractor set admin123 lol

i think you may reset it if you cannot access... the DIR-850L if not mistaken at first setup need to set new password...
*
just realised got sticker on the router that state the default password lol

thanks anyway

problem solved! rclxm9.gif
sg999
post Jan 27 2017, 09:33 PM

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QUOTE(alexwsk @ Jan 27 2017, 12:10 AM)
same here, need a report number b4 proceeding to mcmc  devil.gif
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Got replied

Thank you for contacting TM.

Referring to the reference number xxx on the issue, we sincerely apologise for any inconvenience caused.

Pertaining to the issue, we have escalated this issue to respective department for further action. In addition, we have urged for urgency for your case and rest assure we will revert to you on the update.

In the meantime, we really appreciate your kind patience, as we will try our best effort to resolve this problem. Rest assured you will be contacted by our personnel regarding this matter. For reference, your report number is 1-xxx rclxm9.gif
cannavaro
post Jan 27 2017, 10:14 PM

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QUOTE(bizness @ Jan 27 2017, 03:37 PM)
Anyone on 100Mbps @ RM299?

It's sad to see no speed upgrade for us while we paying a much higher price than those getting upgraded from 50Mbps -> 100Mbps for the same 50Mbps price.  sad.gif

Such an unfair treatment  sweat.gif
*
yup tell me about it.
I'm on unifi pro plan + jumbo pack ranting.gif
bigger irony.. I have another 2 unifi accounts (both adv 50). both received the free upgrade to 100Mbps from tm thank you surprise. bangwall.gif bangwall.gif
kebeckham7
post Jan 28 2017, 06:53 AM

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QUOTE(cannavaro @ Jan 27 2017, 10:14 PM)
yup tell me about it.
I'm on unifi pro plan + jumbo pack  ranting.gif
bigger irony.. I have another 2 unifi accounts (both adv 50). both received the free upgrade to 100Mbps from tm thank you surprise.  bangwall.gif  bangwall.gif
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meaning u only get WEBE 10 ringgit discount on bill?
cannavaro
post Jan 28 2017, 08:53 AM

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that stupid webe or another hypptv pack
I don't mind if I can pick jumbo pack free for 1 year... but since I already have jumbo pack, only aneka/ruby/varnam to choose from sweat.gif
jusbella
post Jan 28 2017, 08:54 AM

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Hyyptv Ruby Pack for chick not live yet.
eclectice
post Jan 28 2017, 09:31 AM

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QUOTE(jusbella @ Jan 28 2017, 08:54 AM)
Hyyptv Ruby Pack for chick not live yet.
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Update https://forum.lowyat.net/topic/4185104

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