Unifi Official TM UniFi High Speed Broadband Thread V29, Speed Upgrade Starting Soon!
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 Jan 26 2017, 05:47 PM
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#1
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Senior Member
1,027 posts Joined: May 2008 
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QUOTE(cannavaro @ Jan 25 2017, 07:37 PM) jibai tm.. thank you surprise for unifi pro: Pls update with us. I Wish to know how tm reply » Click to show Spoiler - click again to hide... « Since I already have jumbo pack with the shitty aneka, only these lame packs are available: » Click to show Spoiler - click again to hide... « gonna try my luck with skmm..   |
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Jan 26 2017, 10:13 PM
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#2
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Senior Member
1,027 posts Joined: May 2008
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I just sent msg to TM.
Regarding the procrastination for my free speed upgrade. |
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Jan 27 2017, 09:33 PM
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#3
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1,027 posts Joined: May 2008
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QUOTE(alexwsk @ Jan 27 2017, 12:10 AM) same here, need a report number b4 proceeding to mcmc Got replied Thank you for contacting TM. Referring to the reference number xxx on the issue, we sincerely apologise for any inconvenience caused. Pertaining to the issue, we have escalated this issue to respective department for further action. In addition, we have urged for urgency for your case and rest assure we will revert to you on the update. In the meantime, we really appreciate your kind patience, as we will try our best effort to resolve this problem. Rest assured you will be contacted by our personnel regarding this matter. For reference, your report number is 1-xxx  |
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Feb 1 2017, 12:40 PM
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#4
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Senior Member
1,027 posts Joined: May 2008
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Just got replied from TM live chat staff
For those who got this msg form TM SURPRISE: Our records show that you have signed up for UniFi/Streamyx after 31 December 2016. Check back with this website from 1 March 2017 to discover your surprise. Thank you! We will register from 1 mac 2017 - 31 mac 2017...and upgrade on APRIL |
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Feb 14 2017, 12:55 PM
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#5
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Senior Member
1,027 posts Joined: May 2008
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Anyone got free speed upgrade to 50M ?
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Mar 1 2017, 12:18 AM
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#6
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Senior Member
1,027 posts Joined: May 2008
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Just checked with surprise page again:
An update: Your UniFi will be upgraded from February 2017 onwards Previouly msg was shown come back check on MARCH 2017. |
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Mar 1 2017, 01:03 AM
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#7
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Senior Member
1,027 posts Joined: May 2008
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QUOTE(jasmeet21 @ Mar 1 2017, 01:19 AM) Same message here, I thought we need to accept some sort of confirmation for speed upgrade like previously? Maybe second batch no need.Just wait for AUTO upgrade.  Because we subscribed on promotion free speed upgrade campaign. So confirm will get the free speed upgrade.  This post has been edited by sg999: Mar 1 2017, 01:04 AM |
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Mar 1 2017, 01:06 AM
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#8
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1,027 posts Joined: May 2008
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QUOTE(soonwai @ Mar 1 2017, 02:05 AM) Same here, I got that the very first time I checked on Feb 9. So do u get the upgrade? or still waiting. |
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Mar 1 2017, 11:20 AM
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#9
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Senior Member
1,027 posts Joined: May 2008
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QUOTE(dontkillmee @ Mar 1 2017, 02:37 AM) new subscriber on February, 30mbps，their adv say we will get free upgrade if subscribe before 28 feb， but what is this means， jumbo pack or webe shit？ Pls complain to TM u shall get free speed upgrade 50m instead of these shits. |
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Mar 1 2017, 11:30 AM
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#10
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Senior Member
1,027 posts Joined: May 2008
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So problem now arise is those who register 30mbps on feb never get free speed upgrade.
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Mar 1 2017, 11:43 AM
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#11
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Senior Member
1,027 posts Joined: May 2008
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I guess everyone is getting RM-20 if u sign up for RM179 30Mbps?
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Mar 1 2017, 11:48 AM
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#12
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1,027 posts Joined: May 2008
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QUOTE(edr1c @ Mar 1 2017, 12:47 PM) thats why that day i mentioned, which tnc do they follow? When i went tmpoint, the staff told me is follow subscribe dateon certain page it says to 'subscribe' before end of feb another page says 'finish installation and activate' before end of feb But based on surprise page, i guess they follow Activation date |
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Mar 1 2017, 07:40 PM
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#13
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1,027 posts Joined: May 2008
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QUOTE(KahLooN @ Mar 1 2017, 03:43 PM) I got the same suprise, either HyppTV jumbo pack or Webe. Pls make complain to cfm /mcmc/tm and let us know.Installed Unifi 30Mbps on 18th Feb 2017.  I remember saw the ad mentioned free speed upgrade extended to 28th Feb 2017. |
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