Will join you in the pre-order club.

returned my note 7 yesterday at jaya shopping center

they told me that still got a long list of user have not returned their phone.

first time as android user and a samsung user..

best phone of the year

Count me in!

Reserved note 8 preorder for sure 😀😀😀, hope the rumor r true 🙏🙏🙏

starz92 brandon8921 have you guys received your refund from Samsung Gurney Paragon?

NO

same. They told me within 5 working days but it's already the 8th working day (minus weekend) for me. Called them but no one picked up

Haiz , what to do... I chatted with SME live chat and they told me might take 14 working days now

Returned on Monday. Today got money. Way to go Samsung!

WAH
how come so fast??
WHY MY DEALER TELL ME ALL UNIT SENT BACK TO SAMSUNG HQ AND PAYMENT PROCESSED THERE!!

Good luck mang. I feel you mang.

i dunno man. maybe the branch is the one late processed your refund.

my answer is terbalik from yours. when live chat with cs, he told me is not process at hq and is process at the service center

OMG...my first impression was supposed to be processed at service centre...Maybe those that already received their refund can share to us the online transfer is received from SME or the individual retailer shop name?
(i.e Arrow Link for Gurney Paragon case)

I don't believe in live chat/online. Prefer face to face to do things as you get more honest answers and you can seek clarity by asking for higher up superiors to answer.

Case in point when recently clarified with Maxis telco.

6th Nov 2016 is the deadline for when you deal with Maxis telco for refund or exchange. When enquired for later or after the set date, person in charge could not answer but just say the deadline is the deadline and to do it now before that deadline.

Requested higher up to speak with. Then find out that you can go PAST the deadline set by the telcos but in doing so, that means automatically your contract is terminated with no penalties but your refunds will now be dealt with Samsung Malaysia instead which technically does not have deadline for return of the Note 7.

talk face to face with them, the answer is differently from the time i refund also lolz.. from 5 working days.. then now change to 1-2 weeks.. perhaps too many refund to be made till not enough cash flow

face to face they directly fucuk you on your face lo. I did that.

only malaysians with malaysian mentality allow that to happen

That was fast. Which dealer did you return your Note 7 to?

This post has been edited by TOMEI-R: Nov 2 2016, 04:32 PM

Received mine on the 5th day after i went for refund. I remember i went to gurney paragon on Monday night then received cheque float on thursday evening, money bank in to my account on friday.