Is it SST RM25 easily waivable from SCB?

IIRC you have to agree to take up a COC or some other product for them to waive SST. AF usually no issue, but it's been a PITA trying to call in for waiver.

sorry.. what is PITA?
u managed to get SST waiver with taking up any of their products?

pain in the a$$

I rather just shut up and pay the SST than to take up their other financial products

Thank you - very useful info. I will be applying via RP too.

Managed to get SST waiver via online request.
Will reflect the waiver within 5 working days.

How did you submit the request?

The website seems mostly seems the same as the outdated app and only has a request for annual fee waiver.

The hotline is always busy and I even went to a branch to ask about the waiver and they said it was not possible lol

I applied thru other request for SST.

SST is charge by gov so noone, including bank can waive it

? Uhhh.. the other poster just said they got it.

I've also gotten the RM 25 SST/Service tax waivers for my previous cards from Citibank & HSBC by calling the respective card issuer's hotlines.

Perhaps the banks might employ different terms such as 'rebates' or 'credits' but functionally they are still waivers. iirc Citibank in particular used that reasoning ("we are required to charge SST by the govt") but will reimburse you by crediting the amount on the next statement after you pay.

it is up to bank to give some sort of rebate. not waive sst. mean bank willing to pay for u so u stay loyal. normally easy to waive when you got constant use their card

Thats what I just said lol

The mechanics of the waiver/refund/credit doesn't matter to the end user as long as they ultimately don't have to pay, or they have to pay it first then have the amount credited to their next statement, which functionally amounts to a waiver of sorts.

While the banks can't outright bypass the issuance of the SST/Service tax, the above is essentially a workaround to providing the user a 'waiver'.

In any case, SC is definitely one of the most troublesome banks to deal with lol

When my HSBC card was affected by the ipay88 data breach last year, while I couldn't contact them via the hotline as it was constantly busy, I was still able to have things resolved by visiting a branch. In the case of SC, they messed up the delivery of my card and I had problems with the app but when I went to a branch for assistance they basically told me to contact the hotline which is somehow always busy too lol

I decide to cut my SC Journey card cos not fully utilized. I called in and the lady say someone from another department will call within 7 working days to confirm so ask me not to destroy the card yet...

Is that how they work?

Yes, they may offer you some cash if you stick with them.

This card only useful if often travel

I was "fooled" by CompareHero gimmick last time...thinking I can easily win iPad

Never again

Extremely difficult to get their CS these days. I think they are practicing if you cannot reach them means no problem

u wouldnt think so, if u read the t&c carefully.

after i found CH is base on luck, i never apply CH liao