Hi, I purchase with digi.. but from what i read from SME:

I purchased my Galaxy Note7 from network operator (Digi, Maxis, Celcom, U Mobile and Yes). How do I get my replacement?
Please contact the respective operator from 17th October 2016 onwards for details of the refund or exchange process.

So.. need wait three more days.. hope can Refund la...haha

Me don't care, will continue using it till end of the day (grace period to return)

[postbg]bg10.png[/postbg]http://theskop.com/2016/08/negara-kita-antara-yang-terawal-menerima-note7/

http://theskop.com/2016/07/7-perkara-tenta...ang-seterusnya/

I want this phone so badly!!

they jus mention 17th onward...but din mention the last call date..hmmm

Lol.. i also using.. best phone yet.. sad la.. i even buy waterproof backpack cover and vr for my note.. LOL

So may can use till S8 is out? Haha

Anyway my Note 7 working great with good battery life

Just need the phone and box only.

Note7 Exchange/ Refund Process (Starting 17th Oct 2016)

1) Exchange with Galaxy S7 Edge

- Surrender the old Note7 (Device + Empty Box )

- Customer get to enjoy RM300 cash back (Bank in to customer within 5 working days) -

(via bank transfer)

- Screen Crack Protection will be transferred to the new device.


2) Refund

- Surrender the old Note7 (Device + Empty Box)

- Customer will get back the old Note7 price they have paid -  RM2,879.10 (Bank in to customer within 5 working days) - (via bank transfer)

3) Accessories Refund

- Samsung Original Note 7 Accessories
- Proof of purchase

 4) What to bring

- Note7 Device
- Note7 Box

*Customer to keep FOC accessories (Wireless Charging Stand + 10200mAh Battery Pack) and inbox items (Charger, earphones etc)

- Copy of Bank Statement Header (Full Name , Account Number, Bank) to ensure accurate info for online bank transfer)

For additional questions, you can also call Samsung Customer Careline at 1800 88 7799.

I'll not be surprised many here will use until deadline, very soon SME surely will issue a deadline else nobody returns lol. Also because no cases in Malaysia yet and so far the fire/ explosion didn't cause serious injury (correct me if I'm wrong), Malaysians tend to be a little relax and reluctant to give up on the phone

it is a great phone. might be THE phone depending on how you use it. Just sad that it had to go, and we have no choice but to look for the next best thing.
Really wonder if we can.. ask the SC guy to turn a blind eye.. and let us keep it. (come come, minum kopi)

They take down the statement again. May be got lots of complain. How we should move on. No updates yet.

very hard to issue deadline la.. if past deadline how?
they can possibly provide incentive to return and if past the deadline then no more incentive..

Its the best phone used so far..
Very hard to give up just like that..
Most of us will use till the last day of the dateline..

Then we use as usual until they give clear instructions..

Uncle Benny thanks for your comments.

caps lock broken?

and seriously... this is Note7 thread. just use the phone + apps to buy la... before returning the phone.

I think I will the cash for S8Edge then save again for Note 7S hehehehe

i dun quite understand...why don't just exchange the phone for s7e? same value right?

Yes, exchange the phone got better benefit as the screen crack warranty will be transferred over.

But I still think that opt for refund and buy from other online channel can get better offer.

SME taken down the first FB post for first recall... why? Afraid of others seeing the way they handled the issues and customers' complaints??