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Samsung Samsung Galaxy Note 7 Official Discussion V9!, Discontinued on 11 October 2016 :(

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ongbenghooi
post Oct 13 2016, 07:06 PM

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Normal Bank Saving Account how to find copy of bank statement?

Bank account book?



This post has been edited by ongbenghooi: Oct 13 2016, 07:09 PM
ongbenghooi
post Oct 14 2016, 10:14 AM

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QUOTE(apecx92 @ Oct 13 2016, 07:43 PM)
Accessories in the box also need to be return? I hope not.  brows.gif
*
Just need the phone and box only.


ongbenghooi
post Oct 14 2016, 10:16 AM

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Note7 Exchange/ Refund Process (Starting 17th Oct 2016)

1) Exchange with Galaxy S7 Edge

- Surrender the old Note7 (Device + Empty Box )

- Customer get to enjoy RM300 cash back (Bank in to customer within 5 working days) -

(via bank transfer)

- Screen Crack Protection will be transferred to the new device.


2) Refund

- Surrender the old Note7 (Device + Empty Box)

- Customer will get back the old Note7 price they have paid -  RM2,879.10 (Bank in to customer within 5 working days) - (via bank transfer)

3) Accessories Refund

- Samsung Original Note 7 Accessories
- Proof of purchase

 4) What to bring

- Note7 Device
- Note7 Box

*Customer to keep FOC accessories (Wireless Charging Stand + 10200mAh Battery Pack) and inbox items (Charger, earphones etc)

- Copy of Bank Statement Header (Full Name , Account Number, Bank) to ensure accurate info for online bank transfer)

For additional questions, you can also call Samsung Customer Careline at 1800 88 7799.


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