QUOTE(frozz@holic @ Oct 13 2016, 03:47 PM)
You're not but the whole refund or replacement process is not yet finished.Samsung Samsung Galaxy Note 7 Official Discussion V9!, Discontinued on 11 October 2016 :(
Samsung Samsung Galaxy Note 7 Official Discussion V9!, Discontinued on 11 October 2016 :(
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Oct 13 2016, 03:49 PM
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#1
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Oct 13 2016, 03:52 PM
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Oct 13 2016, 04:00 PM
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Oct 13 2016, 04:09 PM
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Oct 13 2016, 04:10 PM
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#5
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Oct 13 2016, 04:41 PM
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#6
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Oct 13 2016, 05:03 PM
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#7
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Oct 13 2016, 05:14 PM
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#8
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[quote=mydragoon,Oct 13 2016, 05:11 PM]
yes, this is the right way to keep ppl within the brand. if offered... i might just grab another Samsung phone as replacement... but alas... we should be happy if SME don't botch this recall. [/quote] wah... that's abt rm800... i think if this is really offered in MY, i might just grab a mid range Samsung to last me till the next Note or whatever they will call it. [/quote] RM800??? Not RM420?? |
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Oct 13 2016, 05:24 PM
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#9
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Oct 13 2016, 05:40 PM
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#10
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QUOTE(lllllx3 @ Oct 13 2016, 05:38 PM) as i say before..SME is really dont giv a shit to malaysia owner... Couldn't agree more. They should have put themselves into our shoes and think as a consumer.we don't deserve the wat been treat by SME.... we suffer for their mistake ..they still slow slow & steady...relax relax... their attitude just like you call to ask then i answer you, you dont call then you just wait ... you so ganjeong..sorry we SME not ganjeong at all... want make everything go on media & news only they move ! im not angry the fault of N7.. im very pissed off of wat SME react on the crisis since the previous replacement till now this refund issie///... |
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Oct 13 2016, 07:39 PM
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#11
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Now that it's official that we get refund for accessories purchased. I wonder those going against this will go and make a refund.... Let's see...
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Oct 13 2016, 08:26 PM
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Oct 13 2016, 08:57 PM
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QUOTE(jojo_g2 @ Oct 13 2016, 08:52 PM) Really surprised that it has come to this and even more horrified that sme, especially SME has chose to treat us this way. Worst of the lot compensation among all countries. As if we hadn't have enough bad treatment from the guy with the new app But for me I think it's fair enough. Am not sure if other countries get as much freebies as us? |
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Oct 14 2016, 09:16 AM
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#14
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They take down the page again... more FAQ answer??
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Oct 14 2016, 10:31 AM
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#15
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SME taken down the first FB post for first recall... why? Afraid of others seeing the way they handled the issues and customers' complaints??
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Oct 14 2016, 10:53 AM
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#16
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QUOTE(ebackbone @ Oct 14 2016, 10:46 AM) will hold out and not do anything on 17th october. From Telco, not sure... but from their store, confirmed can refund. But can't confirmed on the screen protector yet...will wait for better offer and see as phone is working great with all phone updates switched off and fast charging switched off. not going to switch to s7/s7edge cause would not have waited till note7 if s7/s7edge was interesting. now especially more so because s8 coming in 2-3 months time. not going to refund unless telco agree to void contract plan and buy back original flip case. also, hoping that telco or SME give special priority for next iteration of note version by samsung as well. Hello, Good morning. 10:34:26 Hilmiah If you own a Note7 device, please power it down and stop using it. 10:34:28 I"ve read the announcement that the accessories will be able to be refund as well. 10:34:53 Hilmiah For your information, 10:35:25 Hilmiah Any original Samsung accessories for Galaxy Note7 purchased from Samsung Experience Store and Participating Retail Partners can be returned for a refund at place of purchase with proof of purchase.^| 10:35:25 Hilmiah Any original Samsung accessories for Galaxy Note7 purchased from Samsung Experience Store and Participating Retail Partners can be returned for a refund at place of purchase with proof of purchase. 10:35:28 The question is that, will I need to wait until 17Oct to perform the refund for the accessories purchased? 10:35:31 Or I can start the process today? 10:35:50 Hilmiah You may need to wait until this coming October 17 onwards,. 10:36:19 Hilmiah Thank you for supporting us throughout the journey. 10:37:03 Another questions is that the first screen protector that I purchased is already returned with the first recalled, can I refund with the receipt only? 10:37:04 Hilmiah Regarding that, I"m sorry I"m unable to answer your question because I do not have any information regarding it. 10:37:57 Hilmiah Please kindly wait for the person in charge from where you have purchased / collected the Note7 to call you, and please let them know regarding that. They will assist you throughout the matter. 10:37:59 So for the clear view casing, I can return the casing with the receipt to the place of purchase for refund without issue in this case but only the screen protector is unknown yet for now? 10:38:58 Am I right? 10:39:13 Hilmiah Yes, that is definitely correct. 10:39:45 Thank you for the confirmation. 10:40:21 Hilmiah I"m sorry for any inconveniences caused. 10:40:25 Hilmiah You are most welcome. 10:40:31 No one wants this to happen 10:40:41 It"s too bad that I"ve to return the phone. Nothing come close to it now. 10:41:05 Honestly speaking, your second recall is handle better than the first. But there are still a lot of doubts and questions to be answered. 10:42:11 Thank you and have a good day. 10:42:19 Hilmiah Noted on that. 10:43:20 Hilmiah You are most welcome. 10:43:28 Hilmiah Thank you for contacting Samsung Malaysia Electronics. Please do contact us if you need further assistance. You can direct call to Samsung Malaysia contact center Free Tol Line at 1-800-88-9999, or via Live Chat Webpage. 10:43:40 Hilmiah Have a good day. 10:43:49 |
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Oct 14 2016, 02:23 PM
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QUOTE(msa9696 @ Oct 14 2016, 02:19 PM) Not an iPhone fan, so not sure of previous models. But after holding the 7 plus, I really dislike the screen size, width is too broad and hard to hold, Note 7 size is so perfect. Even my friend who's a hardcore fruit fan, for the first time admitted that he prefer Note 7 screen size and the grip. So he ended up with iPhone 7 though he prefer larger screen. Just got an ip7+ for my wife and the moment she sees the phone, the comment was Samsung screen looks prettier and sharper... I was like.. come on, it's QHD vs HD. |
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Oct 14 2016, 02:28 PM
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Oct 14 2016, 03:14 PM
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QUOTE(msa9696 @ Oct 14 2016, 03:12 PM) I very lansi took out my Note 7 flash flash around their store, luckily never kena bash by apple fans haha.... hahaha.... fruit stuffs are all overpriced with questionable specifications, 2 pros that I can think of is only the smoothness of OS and the processor power with its efficiency... others... erm... questionable. |
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Oct 14 2016, 05:25 PM
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Anyone can access their official announcement at their webpage??
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