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Unifi Official TM UniFi High Speed Broadband Thread V27, We Want Cheaper Price!

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lyrilmaki
post Dec 8 2016, 04:25 PM

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QUOTE(ahpek26 @ Dec 8 2016, 04:21 PM)
I just called TM regarding and upgrade from Vip 20 to Advanced 50. Currently paying RM263.94 (+gst) and based on the offer you'd think I can get the new price RM242.74 (+gst) but surprise, NO.

TM considers paying less is a downgrade even if I upgrade from 20Mbps to 50Mbps so If I want to upgrade I will still PAY THE SAME AMOUNT AS BEFORE. Since I still got 1 year contract left I guess I either suck it up and upgrade and get my lovely contract renewed and pay the same amount OR wait 1 year and cancel it.

You know I really f*cking hate this sh*t company, even if its an upgrade, they will still screw your a*s.

Honestly if Time was available I'd cancel it now and just pay for the penalty, what a f*cking joke of a company.
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what a joke shocking.gif doh.gif

I thought the usual case would be your price reduce to the current package, but your contract will be renew with 2 years again.
calvinlaw510
post Dec 8 2016, 04:26 PM

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QUOTE(yorkhan @ Dec 8 2016, 03:20 PM)
thanks! anyone did over the ceiling installation here?
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Me. 4 years ago. Paid RM200.
megahertz
post Dec 8 2016, 04:32 PM

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QUOTE(lyc1982 @ Dec 8 2016, 04:14 PM)
noob question:

if my area max capacity is 4Mbps but has unifi coverage...does that mean i can get free upgrade from 4Mbps to unifi 30Mbps ?
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streamyx n unifi is diff package. u wont get free upgrade from streamyx to unifi.
unless u talking about paid upgrade, they need to go to ur house for new unifi installation, cant simple upgrade from the system.
AtlasWing
post Dec 8 2016, 04:33 PM

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So.. I'm a VIP10, if i upgrade to 50, will i be qualified for the free upgrade to 100? Or must i cancel the vip10 first and apply a new 50?
ahpek26
post Dec 8 2016, 04:37 PM

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QUOTE(lyrilmaki @ Dec 8 2016, 04:25 PM)
what a joke  shocking.gif  doh.gif

I thought the usual case would be your price reduce to the current package, but your contract will be renew with 2 years again.
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But the person tells me I could go to TMpoint and ask for a better deal. I even asked them different place got different offer and the call center person just stays quiet, lol.

Its like trying to negotiate with a company that genuinely doesn't care about their customer and know that their product or service is the best and that people WANT it rather than NEED it.

I guess I will be canceling my Unifi next year and register a new one with lower price OR maybe just use Maxis. No wait just kidding Maxis is worse than TM and Time will never come to landed property anytime soon, so sad biggrin.gif Now we know why TM is arrogant huh?
TSsHawTY
post Dec 8 2016, 04:55 PM

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Thinking of upgrading my 30Mb/s to 50Mb/s too so that I can get 100Mb/s free upgrade next year
But not sure if I really need that kind of speed as I'm staying alone LOL laugh.gif
scoop7
post Dec 8 2016, 04:55 PM

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jilaka TM don't even want to install Unifi cable in my area
jhleo1
post Dec 8 2016, 05:02 PM

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You only can upgrade once not twice. Please read again the conditions.

QUOTE(sHawTY @ Dec 8 2016, 04:55 PM)
Thinking of upgrading my 30Mb/s to 50Mb/s too so that I can get 100Mb/s free upgrade next year
But not sure if I really need that kind of speed as I'm staying alone LOL laugh.gif
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fruitie
post Dec 8 2016, 05:37 PM

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QUOTE(sHawTY @ Dec 8 2016, 04:55 PM)
Thinking of upgrading my 30Mb/s to 50Mb/s too so that I can get 100Mb/s free upgrade next year
But not sure if I really need that kind of speed as I'm staying alone LOL laugh.gif
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I also have the same thought and I'm staying alone using it alone. rolleyes.gif

QUOTE(jhleo1 @ Dec 8 2016, 05:02 PM)
You only can upgrade once not twice. Please read again the conditions.
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If pay to upgrade from 30 > 50 then free for 50 > 100?
I think it should be OK. I pay for that.
AtlasWing
post Dec 8 2016, 05:46 PM

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QUOTE(fruitie @ Dec 8 2016, 05:37 PM)
If pay to upgrade from 30 > 50 then free for 50 > 100?
I think it should be OK. I pay for that.
if no need to cancel and reapply, can avoid all the hassle. Upgraded my VIP5 to VIP10 last time.
fruitie
post Dec 8 2016, 05:51 PM

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QUOTE(AtlasWing @ Dec 8 2016, 05:46 PM)
if no need to cancel and reapply, can avoid all the hassle. Upgraded my VIP5 to VIP10 last time.
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Yes, in fact I upgraded from VIP 5 to VIP 10 and Advance 30 the same way too. smile.gif

Now butts itchy and wanna try out UniFi Pro 100. rolleyes.gif


Anyway, finally got a confirmation that my free upgrade to Ruby package is done. biggrin.gif
Waiting for my free RM 30 AEON vouchers then. Earlier it seems didn't pass through and they sent me SMS again saying they did't receive my request. So, did it again. biggrin.gif
jiaen0509
post Dec 8 2016, 06:01 PM

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QUOTE(fruitie @ Dec 8 2016, 05:51 PM)
Yes, in fact I upgraded from VIP 5 to VIP 10 and Advance 30 the same way too. smile.gif

Now butts itchy and wanna try out UniFi Pro 100. rolleyes.gif
Anyway, finally got a confirmation that my free upgrade to Ruby package is done. biggrin.gif
Waiting for my free RM 30 AEON vouchers then. Earlier it seems didn't pass through and they sent me SMS again saying they did't receive my request. So, did it again. biggrin.gif
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I still thinking want upgrade to 50mbps or not. Because now Adv 30mbps RM179 if want call need add on RM20. Mean RM199 for 50mbps next year.

Why not I subscribe 50mbps now and get 100mbps + free call with extra RM30 per month. So I will get RM229 with 100mbps and free call next year.
DroppedJaw
post Dec 8 2016, 06:03 PM

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Currently Im on VIP20(Jumbo pack with Rm50discount) , if i upgrade to 50Mbps am I eligible to receive free upgrade?

Jeof
post Dec 8 2016, 06:04 PM

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QUOTE(DroppedJaw @ Dec 8 2016, 06:03 PM)
Currently Im on VIP20(Jumbo pack with Rm50discount) , if i upgrade to 50Mbps am I eligible to receive free upgrade?
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Yes you can but based on availability such as if ur a landed property / did you receive a free upgrade before
DroppedJaw
post Dec 8 2016, 06:07 PM

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QUOTE(Jeof @ Dec 8 2016, 06:04 PM)
Yes you can but based on availability such as if ur a landed property / did you receive a free upgrade before
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No upgrade since 2014 , landed property

Jeof
post Dec 8 2016, 06:10 PM

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QUOTE(DroppedJaw @ Dec 8 2016, 06:07 PM)
No upgrade since 2014 , landed property
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trhen should be ok la u should receive SMS / / email about it soon

i'm on OKU VIP 20. i wasnt given the option or got called the last time when unifi wanted to upgrade us to UNIFI ADVANCE. not sure if this time they will upgrade us
DroppedJaw
post Dec 8 2016, 06:21 PM

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QUOTE(Jeof @ Dec 8 2016, 06:10 PM)
trhen should be ok la u should receive SMS / / email about it soon

i'm on OKU VIP 20. i wasnt given the option or got called the last time when unifi wanted to upgrade us to UNIFI ADVANCE. not sure if this time they will upgrade us
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Sorry , I mean if I upgrade from VIP20 to Adv50 now still can receive 100Mpbs free upgrade later?

Or should I terminate current VIP20 and subscribe Adv50?

Jeof
post Dec 8 2016, 06:26 PM

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QUOTE(DroppedJaw @ Dec 8 2016, 06:21 PM)
Sorry , I mean if I upgrade from VIP20 to Adv50 now still can receive 100Mpbs free upgrade later?

Or should I terminate current VIP20 and subscribe Adv50?
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based on my call with tm, we can upgrade now to adv50 then let them upgrade us next year
TSsHawTY
post Dec 8 2016, 06:27 PM

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QUOTE(jhleo1 @ Dec 8 2016, 05:02 PM)
You only can upgrade once not twice. Please read again the conditions.
Hey numbnuts, read my post again

Or if you have some trouble understanding simple english, let me explain it in a way you could understand:
I'm going to upgrade my UniFi account from Advance 30 to Advance 50, before the the end of this year, which is NOT A FREE UPGRADE
Then later in 2017, I'll get the free upgrade from 50 to 100
fruitie
post Dec 8 2016, 06:28 PM

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QUOTE(jiaen0509 @ Dec 8 2016, 06:01 PM)
I still thinking want upgrade to 50mbps or not. Because now Adv 30mbps RM179 if want call need add on RM20. Mean RM199 for 50mbps next year.

Why not I subscribe 50mbps now and get 100mbps + free call with extra RM30 per month. So I will get RM229 with 100mbps and free call next year.
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I don't need free calls but additional RM 50. hmm.gif
Plus I'm not in the country like few days every month or every 2 months, also I will balik kampung sometimes. Not so worth for me. hmm.gif

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