QUOTE(rajlesta00 @ Sep 20 2016, 09:56 AM)
C&P from Digi reply
refund
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Dear XXXX,
Number: XXXX
We hope that you are doing great and always in a pink of health. We thank you for your email dated 16th of September 2016.
With regard to your further enquiry on replacement of Samsung Galaxy Note 7, please be informed that we are handling this matter with 2 options:
1) Exchange of device: In this exchange only items in the box are required to be returned.
2) Return of device with refund: Under this circumstance, you are required to return all of the items that you have received which is the device, items in the box and preorder gifts.
DiGi requires the freebies as well for the exchange?refund
***********
Dear XXXX,
Number: XXXX
We hope that you are doing great and always in a pink of health. We thank you for your email dated 16th of September 2016.
With regard to your further enquiry on replacement of Samsung Galaxy Note 7, please be informed that we are handling this matter with 2 options:
1) Exchange of device: In this exchange only items in the box are required to be returned.
2) Return of device with refund: Under this circumstance, you are required to return all of the items that you have received which is the device, items in the box and preorder gifts.