YES is chasing me to update my records for them to send the replacement unit to my preorder place.
After few emails which I have missed (didn't check) finally they just called and asked me to reply as soon as possible. And new update from YES is that Samsung has given them new instruction , I just need to return my phone and box, get to keep all the accessories, not bad.

Good

So you opt to refund not to exchange ya.

fire in the hole

Original news source from Korea TV. Video clip inside.

http://www.huffingtonpost.kr/2016/09/23/st...n_12146262.html





Watch the clip. The clip (started from 1:00) indicated that the new Note 7 has battery drain issue eventhough it was charging. In other words, the battery could not be charged.

This post has been edited by Max2006: Sep 23 2016, 04:13 PM

Mandarin news regarding the new battery issues arised.

http://news.cnyes.com/news/id/3550823

Main points of the news:

1. Multiple cases been reported after the replacement units were released.
2. New battery got excessive heat issue.
3. Battery charging is not working.
4. Samsung Korea claimed that they will investigate the root causes as soon as possible.
5. Korean netizens complained and said Note 7 users should be banned in transport system such as subway stations. Mind you. They specifically said "Note 7 users should be banned". Not the phones only, but also the users themselves should be banned. The Korea netizens are much more hardcore than we thought...
6. Some Korea users suspected that the root cause is on the manufactured design itself instead of battery

This post has been edited by Max2006: Sep 23 2016, 04:27 PM

SME live chat..

Hilmiah
I would like to inform you, that process only apply to customers that have lost their accessories on their current Samsung Note 7.
16:10:04
Hilmiah
Please kindly be informed that to all customers that still have the accessories, please proceed on the new replacement unit as per advice earlier. Follow thec standard process.

too many different answer...

Being charge with 'fast-charging' charger but not fast enough

lolz the best picture

Lol the PS is strong in this one

again with the battery issue..

wonder when can Samsung actually solve the issue.. after replacement also problem

my current device doesnt have any problem. hope the new one also same. i hv faith in Samsung. some people just have diff luck.

technically, not wrong. Samsung also wanna be smart and tell, if got all the items, owners should return. if loss, then ok.

which i think is what Samsung Singapore is saying as well. if owner tells them item lost, then let it be. but if not lost, should return.

so... up to owners.

if it's a design issue... then nothing much can be done other than stop selling. just like how we see sometimes ikea recall stuff when it's proven the design can be dangerous, etc...

if manufactured design of Note 7 the cause problem. then Samsung should take steps to stop selling & refund to all users.

Not related to Note 7. But they are all Samsung devices...so I would just put this in here for reference. All of them are in mandarin since they are China news. All those news were reported in these 2 days.

Galaxy S6 (China version) exploded. (Multiple pics inside)
http://news.mydrivers.com/1/500/500121.htm

Galaxy A9 (Hong Kong version) exploded and owner's butt was injured.. Owner is "butthurted", literally. Pics inside (NSFW)
http://qooah.com/2016/09/23/galaxy-a9-boom-in-hk/

This post has been edited by Max2006: Sep 23 2016, 04:42 PM

every phone can explode is owner stupid enough.

+1

yeah, got money buy phone, no money buy original charging accessory (plug, cable)

really shit this time............