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Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29

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sitescope
post Sep 9 2016, 02:17 PM

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QUOTE(jrrsim @ Sep 9 2016, 11:10 AM)
QUOTE(theverge)
why-do-phone-batteries-explode-samsung-galaxy-note-7
BATTERIES CAN FAIL WHEN THEY’RE CHARGED TOO MUCH OR TOO FAST

As I have noted before, ways to protect yourselves are:

1. Charge your phone to ONLY 90%
2. Trickle charge your phone (avoid fast charging, use 5V 0.5A-1A)
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DU battery saver appl got trickle charge built-in...
jacky91
post Sep 9 2016, 02:22 PM

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QUOTE(kalliban @ Sep 9 2016, 02:20 PM)
Why note7 so many prob 1....I was about to make up my mine to buy it as I love my note3 and note4 hesitated due to non renovable batt but discovered battery case so dicided to go ahead but now these fragile curve screen... doh.gif

Read the comment section as I hsve drop my note 3 many times no prob until today thumbup.gif but this note 7 some pipu even say got case if the angle ngam ngam also will crack ...aiyoooohhhh


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just buy a hard case such as OtterBox
jojo_g2
post Sep 9 2016, 02:30 PM

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QUOTE(kalliban @ Sep 9 2016, 02:20 PM)
Why note7 so many prob 1....I was about to make up my mine to buy it as I love my note3 and note4 hesitated due to non renovable batt but discovered battery case so dicided to go ahead but now these fragile curve screen... doh.gif

Read the comment section as I hsve drop my note 3 many times no prob until today thumbup.gif but this note 7 some pipu even say got case if the angle ngam ngam also will crack ...aiyoooohhhh


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Everything will rosak eventually yo. Don't read much into it. Enjoy your device and take care of it that's all. Remember about why you bought it in the first place and not take in all the negativity of it.
Look at all the apple fan boys in the past? No signal? no no no, you're holding it wrong.. like that also can telan ma.. biggrin.gif
CAC@MBO
post Sep 9 2016, 02:40 PM

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QUOTE(jojo_g2 @ Sep 9 2016, 02:30 PM)
Everything will rosak eventually yo. Don't read much into it. Enjoy your device and take care of it that's all. Remember about why you bought it in the first place and not take in all the negativity of it.
Look at all the apple fan boys in the past? No signal? no no no, you're holding it wrong.. like that also can telan ma.. biggrin.gif
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Agree. Any thing will break once force applied correct angle/place.
Just take good care. My previous 3,4 phones used 8,9 years never fall before. You just have to take good care. Unless someone hit on you and you felt it. That's unlucky liao.

zheyao123
post Sep 9 2016, 02:45 PM

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Need some help....I had change the motherboard with SC on 24th AUG (bootloop auto restart issue)...happy using with no problem until today....My device still has bootloop auto restart issue...3 times restart today... What should I do now since the 1-1 replacement will be on 29th September? (sry for my bad english)
zoozooka
post Sep 9 2016, 03:03 PM

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QUOTE(zheyao123 @ Sep 9 2016, 02:45 PM)
Need some help....I had change the motherboard with SC on 24th AUG (bootloop auto restart issue)...happy using with no problem until today....My device still has bootloop auto restart issue...3 times restart today... What should I do now since the 1-1 replacement will be on 29th September? (sry for my bad english)
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Need help on making decision?

Just wait for replacement

You are welcome
laihuhng
post Sep 9 2016, 03:04 PM

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QUOTE(CAC@MBO @ Sep 9 2016, 01:57 PM)
Why should we refund? Cause the new replacement we need to buy another one?

I mean I bought cause I need it. Then they say we do replacement note 7 they will provide free extended warranty and screen crack warranty as compensation for trouble cause. This problem come for ppl like us whom already bought the rm248 warranty.
Careline say management will find something else to compensate us since we bought the warranty. Thus I didn't refund as I memang want the warranty there.
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NVM ... I think the smart care warrant is tied to your phone IMEI. Since that you have exchanged phone, the warranty may not work anymore. Still, you loose nothing, right? Just re-purchase the smart care warranty using the refunded RM248. I'll probably do the same since I've bought extended and screen crack warranty for my existing Note7.

Anyway, they requested complete box with accessories. You can keep the freebies though.

That said, I've forgotten to ask if they compensate us anything due to all the inconveniences.
thugs
post Sep 9 2016, 03:04 PM

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QUOTE(CAC@MBO @ Sep 9 2016, 01:57 PM)
Why should we refund? Cause the new replacement we need to buy another one?

I mean I bought cause I need it. Then they say we do replacement note 7 they will provide free extended warranty and screen crack warranty as compensation for trouble cause. This problem come for ppl like us whom already bought the rm248 warranty.
Careline say management will find something else to compensate us since we bought the warranty. Thus I didn't refund as I memang want the warranty there.
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Where you get the news that they will provide free extended warranty? As far as i know, only give screen crack warranty for 1 year.
drcro
post Sep 9 2016, 03:22 PM

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CAC@MBO
post Sep 9 2016, 03:22 PM

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QUOTE(laihuhng @ Sep 9 2016, 03:04 PM)
NVM ... I think the smart care warrant is tied to your phone IMEI. Since that you have exchanged phone, the warranty may not work anymore. Still, you loose nothing, right? Just re-purchase the smart care warranty using the refunded RM248. I'll probably do the same since I've bought extended and screen crack warranty for my existing Note7.

Anyway, they requested complete box with accessories. You can keep the freebies though.

That said, I've forgotten to ask if they compensate us anything due to all the inconveniences.
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Ya. The hassle problem is to go do refund lo. Guess have to do asap.

QUOTE(thugs @ Sep 9 2016, 03:04 PM)
Where you get the news that they will provide free extended warranty? As far as i know, only give screen crack warranty for 1 year.
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Saw in fb comments by Samsung mobile Malaysia fb. But yet to confirm I guess.

mysoul89
post Sep 9 2016, 03:28 PM

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QUOTE(thugs @ Sep 9 2016, 03:04 PM)
Where you get the news that they will provide free extended warranty? As far as i know, only give screen crack warranty for 1 year.
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I also heard they give screen crack warranty for 1year and tempered glass screen protector as compensation for trouble cause...
Vodoo2k
post Sep 9 2016, 03:40 PM

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damn Samsung... my N7 just went dead on me from 87% battery life... takoooooootttttt
ikan salmon
post Sep 9 2016, 03:51 PM

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oh man!!

Samsung Galaxy Note 7 Phone Explodes, Sets Man’s Jeep on Fire

http://time.com/4484821/samsung-galaxy-note-7-explodes/


yvonnesoo
post Sep 9 2016, 03:52 PM

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QUOTE(qawyhamz @ Sep 8 2016, 10:56 AM)
can i tumpang your aircraft later with my note7?
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I already bring my note7 inside plane 😂
viperz982
post Sep 9 2016, 03:52 PM

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QUOTE(Vodoo2k @ Sep 9 2016, 03:40 PM)
damn Samsung... my N7 just went dead on me from 87% battery life... takoooooootttttt
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Try forced reboot
Hold vol down+power button
wpcheah1171
post Sep 9 2016, 04:00 PM

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Not sure whether anybody already posted this. Too many pages for me to check.
I got my Note7 from Maxis Zerolution. I just enquired them about this replacement. They asked me to return the unit from tomorrow onwards, whereby they can arrange for a loan unit of Samsung J7. The Note7 replacement will only start on 29/Sept as announced by Samsung Malaysia.
Also, as per what Samsung Malaysia said, there will be a 1 year screen crack protection plus screen protector. Furthermore, Maxis will waive 1 month of Zerolution, valued at RM101.
If anybody with Maxis Zerolution, please call them if you want to book the loan unit as they have limited units.
yuhhaur
post Sep 9 2016, 04:08 PM

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QUOTE(wpcheah1171 @ Sep 9 2016, 04:00 PM)
Not sure whether anybody already posted this. Too many pages for me to check.
I got my Note7 from Maxis Zerolution. I just enquired them about this replacement. They asked me to return the unit from tomorrow onwards, whereby they can arrange for a loan unit of Samsung J7. The Note7 replacement will only start on 29/Sept as announced by Samsung Malaysia.
Also, as per what Samsung Malaysia said, there will be a 1 year screen crack protection plus screen protector. Furthermore, Maxis will waive 1 month of Zerolution, valued at RM101.
If anybody with Maxis Zerolution, please call them if you want to book the loan unit as they have limited units.
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screen crack only covers until 31 December 2016. Not 1 year but only 3 months.
dannychen
post Sep 9 2016, 04:13 PM

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for those who travel please beware.

planesFAA 'strongly advises' passengers not to bring Samsung Galaxy Note 7 on

Passengers warned not to use Samsung Galaxy Note 7 on planes

FAA Urges Passengers to Not Use Samsung Galaxy Note 7 on Planes
raymondtong94
post Sep 9 2016, 04:21 PM

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Just want to know, is there anyone selling hard clear cases? Not TPU type. Thanks.
thugs
post Sep 9 2016, 04:25 PM

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QUOTE(CAC@MBO @ Sep 9 2016, 03:22 PM)
Ya. The hassle problem is to go do refund lo. Guess have to do asap.
Saw in fb comments by Samsung mobile Malaysia fb. But yet to confirm I guess.
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I think the official is only free 1 year screen protection warranty and 1 tempered glass.

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