you are assuming it is only the battery problem. as its the first time they are using USB-C type connected, THAT might've been the problem itselves and also the motherboard too as those things are all connected together.

guys.. no option for refund?

haih.. sienz. U know, battery is only the exploding issue. There's all those.. hang kei issue, bootloop issue..

Really lost confidence. Samsung shud really give the option to refund.

Might do that, for now though. Still waiting for them to call up.. then we'll see what they say.

Still thinking about it.

But i'd be very happy if they would replace us all blue coral units???

black onyx here. But would like to change it to plat silver... anyone?

someguy just called me up from Samsung, explaining about the exchange program and on the 29th bla bla bla..

Straight away I asked for an option for refund.

Answer : errr... errr(really he kind of stuttered to answer) we don't recommend that action sir.

Me : But what if I insist on a REFUND

Answer : please hold on the line for a second....(after 2 minutes), we will be asking another agent to call you sir.

Me : Is it true that SAMSUNG will be giving us a SP and Screen protection warranty?

Answer : Yes SIR.. we will be giving those things.

Me : Screen protection warranty for how long?

Answer : err... errr.... we will be giving warranty for screen protection sir.(Dont have a clue if it is 3 mths wty or 6mths or 12 mths.

Me : If I can't get a refund, Is it possible to get a color change?

Answer : I'm sorry sir that is not possible.

Me : Then, I will be waiting for this OTHER agent to call me.

Answer : Are you sure sir?

Me : Yes.

Answer : Ok sir, we will be arranging another agent to call you.

This post has been edited by jojo_g2: Sep 8 2016, 04:36 PM

They're not asking you to hand in the phone earlier. Just to inform you of the date to go in and get a replacement.
But hey, if they took the initiative to call you, you might as well vent whatever dissatisfaction at them for all its worth.
Me, I'm just trying to get a color change..

Probably batch by batch, a colleague of mine from my office got the call 2 days ago already. So, I was already ready to try for the "refund or color change" tactic already.

Do they even have official car chargers for note 7 yet? come on.. common sense.
These US cases, sounds a lot like.. insurance claim. These guys really like to milk the $$ via thier "Awesome" lawyers.. and you get to sue everyone and everything over there after all.

Everything will rosak eventually yo. Don't read much into it. Enjoy your device and take care of it that's all. Remember about why you bought it in the first place and not take in all the negativity of it.
Look at all the apple fan boys in the past? No signal? no no no, you're holding it wrong.. like that also can telan ma..

I asked. They said not possible. Am looking for a change too. I. Having black looking for silver

this is really confusing from samsung. Some say got screen crack warranty, some say don have.. some even have email saying have... so is actually what? dammit.

thats what I thought too but now, someone else saying there's no warranty given?

thats probably a sign that SME is trying to be kedekut already.. at first say give, after that... wahhhh... better don give save more.

As a friend who was previously an apple fanboi once said to me, he loves iphone, but cant bear the thought of his balls being grabbed by steve jobs anymore. LOL. (Last i saw him, he was happily abusing a samsung s5 i think..)

This post has been edited by jojo_g2: Sep 17 2016, 10:58 AM

is affected. PERIOD!