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Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29

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zoozooka
post Sep 19 2016, 04:06 PM

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QUOTE(notmycupoftea @ Sep 19 2016, 03:38 PM)
well what I mean is, they don't need to give us the box with accessories. customize the box to include only the phone and free gifts, can't they do that?

funny thing is, we know our govt isn't good at crisis management...apparently this MNC also has the same issue thumbsup.gif
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Bureaucracy. Samsung HQ definitely intended to get over with this replacement ASAP. But the distributors in some countries have their own agenda rather than facilitating a smooth replacement on HQs behalf.
abubin
post Sep 19 2016, 04:12 PM

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just wanna know...which s***i still using the phone thinking the explosion won't happen to him/her?
ramen241
post Sep 19 2016, 04:19 PM

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QUOTE(abubin @ Sep 19 2016, 04:12 PM)
just wanna know...which s***i still using the phone thinking the explosion won't happen to him/her?
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Bro..read through few page and ul get the answer
nexona88
post Sep 19 2016, 04:22 PM

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QUOTE(abubin @ Sep 19 2016, 04:12 PM)
just wanna know...which s***i still using the phone thinking the explosion won't happen to him/her?
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what I know have few here smile.gif and use in flight too sad.gif

really taking risk bye.gif
xisan
post Sep 19 2016, 04:23 PM

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QUOTE(abubin @ Sep 19 2016, 04:12 PM)
just wanna know...which s***i still using the phone thinking the explosion won't happen to him/her?
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Why so offensive when it is their choice whether to blow up their house or their pants?
They cannot sue Samsung anyway.
dannychen
post Sep 19 2016, 04:31 PM

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Customers in the US are unable to exchange Galaxy Note 7 units purchased from Samsung.com
mydragoon
post Sep 19 2016, 04:35 PM

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this is an interesting read...
QUOTE
Report: Samsung’s scramble to beat ‘dull iPhone’ led to Note 7 crisis
http://www.theverge.com/2016/9/19/12968206...all-outdo-apple

This, says Bloomberg, led to tighter deadlines in the Note 7's production and greater demands on the phone's capabilities. One update for the phone was a larger battery than the previous year's model (3,500mAh instead of 3,000mAh), even though the Note 7 itself is only fractionally bigger than 2015's Note 5. It's this battery that has been the cause of the device's fire risk, with Samsung's preliminary reports suggesting that a fault in production led to pressure on the internal plates causing overheating and, in some cases, explosions.


i've read other reports that also mentioned abt bigger battery being "cramped" into the "small" space within the Note7, so, it's like there's more "pressure".

so, i'm wondering... if battery size remains the same, will this mean it'll stress the new batteries?

Samsung could of course put a smaller battery... but, will customers be happy about that?
mydragoon
post Sep 19 2016, 04:40 PM

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QUOTE(nexona88 @ Sep 19 2016, 04:22 PM)
what I know have few here  smile.gif and use in flight too  sad.gif

really taking risk  bye.gif
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i'm on of those still with a powered up Note 7 though it's not being used actively.

i carry it with me all the time coz i dun wanna risk leaving it at home, in case it just catches fire and burns down my office. ditto as well for office.

and what i understand, this is a battery design flaw. ON or OFF, the risk is still there. so, might as well i leave it on while i carry it with me. i sometimes use it to take photos so i can compare it with my current temp phone... smile.gif
brandon8921
post Sep 19 2016, 04:49 PM

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QUOTE(mydragoon @ Sep 19 2016, 04:40 PM)
i'm on of those still with a powered up Note 7 though it's not being used actively.

i carry it with me all the time coz i dun wanna risk leaving it at home, in case it just catches fire and burns down my office. ditto as well for office.

and what i understand, this is a battery design flaw. ON or OFF, the risk is still there. so, might as well i leave it on while i carry it with me. i sometimes use it to take photos so i can compare it with my current temp phone... smile.gif
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This is not the battery design flaw. Rather, it is manufacturing flaw. The battery cell design is not the problem that cause the battery to overheat and catch fire. It is the case that hold the battery cells.
mydragoon
post Sep 19 2016, 04:56 PM

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QUOTE(brandon8921 @ Sep 19 2016, 04:49 PM)
This is not the battery design flaw. Rather, it is manufacturing flaw. The battery cell design is not the problem that cause the battery to overheat and catch fire. It is the case that hold the battery cells.
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i guess u can also consider it manufacturing flaw.

while the cause is still unknown (investigation still on going), what i understand:
* anode and cathode inside battery can possibly be touching and this can start fire/ explosion
* battery packed into small area causing more stress/ pressure. this case also cause anode and cathode to touch. also, this can also cause increased heat


qawyhamz
post Sep 19 2016, 05:04 PM

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QUOTE(abubin @ Sep 19 2016, 04:12 PM)
just wanna know...which s***i still using the phone thinking the explosion won't happen to him/her?
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Me, sorry i cant pay back to your mama the money i borrowed to pay for the pone. Will pay back soon dont worry bro.
jrrsim
post Sep 19 2016, 05:10 PM

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QUOTE(qawyhamz @ Sep 19 2016, 05:04 PM)
Me, sorry i cant pay back to your mama the money i borrowed to pay for the pone. Will pay back soon dont worry bro.
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this rclxms.gif laugh.gif
diners
post Sep 19 2016, 05:12 PM

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while we're waiting for our 7's to get change someone else's 7 already have #hissgate lol

all these -gate -gate things never ends until bill gates do something to it (ok la, the bill gate was random).

seems like all the initial 7s aka "頭7" will have problem eih bangwall.gif

This post has been edited by diners: Sep 19 2016, 05:16 PM
Max2006
post Sep 19 2016, 06:26 PM

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Latest report from the 1st explosion case in China. Report attached below (in mandarin)

ALT battery factory (The battery supplier of China's Note 7) released an official announcement today. Based on their early stage analysis, they claimed that the root cause has nothing to do with the battery. Based on the burn mark of the phone, they claimed that the heat source was not only coming from the battery iself, it might also caused by some other factors.


So ALT has spoken. They said it's not their responsibility. In other words, they kicked the ball back to Samsung.

This post has been edited by Max2006: Sep 19 2016, 06:27 PM


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nexona88
post Sep 19 2016, 06:56 PM

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QUOTE(Max2006 @ Sep 19 2016, 06:26 PM)
Latest report from the 1st explosion case in China. Report attached below (in mandarin)

ALT battery factory (The battery supplier of China's Note 7) released an official announcement today. Based on their early stage analysis, they claimed that the root cause has nothing to do with the battery. Based on the burn mark of the phone, they claimed that the heat source was not only coming from the battery iself, it might also caused by some other factors.
So ALT has spoken. They said it's not their responsibility. In other words, they kicked the ball back to Samsung.
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which means manufacturing defects like said previously by one of the news articles cool2.gif
TSsengkin95
post Sep 19 2016, 06:56 PM

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Hello everyone, given that we have exceeded 2,500 posts in this thread, it's time to move our discussion to a new thread version, i.e. Samsung Galaxy Note 7 Official Discussion Thread Version 7

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