How they waive for EPP plan?
Bank already charged full amount wor.....
Hope Digi will liase with bank and do deduction

Numerous posts saying SME said the screen crack warranty is started on the day you collect the new device.

Of course they want to hold on first. Eventhough if they already promised they will give you a replacement unit soon, no one know what will happen after this. Launching in Malaysia asap? Rebranding the name and re-launch the product? Pull off the sales completely from the market? Anything can happen.

So far, Samsung Malaysia only promised that you will get a new phone on 29 Sept. But they didn't say when the product will be launching in here. They will have to stop everything first until they get the notice from the HQ, regarding what they plan to do with Note 7 in Malaysia market.

This post has been edited by Max2006: Sep 8 2016, 05:01 PM

Just received call from Samsung, remind me to go do replacement at the place where I collected it at 29 Sept.
I asked is there due date for this replacement and he said for time being no.
My unit is fine. The only trouble is I need to find a spare phone to transfer data and use while I doing replacement. And transfer back after replacement. Time consuming.....

Yeah.. but for how long?

Courts say its one year, Sen Heng 4 months. Any official statement from SME?

just got an email from senheng, same as the others,
1. limited collection center to choose from for the exchange
2. need to bring full box + accessories
3. warranty for screen protection only until 31/12/2016

any other supplier mentioned about the screen protection warranty duration?

how faster can u get.. still 29th imo..
maybe a lot of customer dont want to return earlier and want to return on the day itself.. so they use scare tactics..

sos is from maxis call centre team. only for maxis customers.


if bought from SME directly i presume got ready stocks for replacement.. as for other operators/partners they need to secure stocks by confirming how many units are returned in advance to allocate stock.. maybe laaaa..

If I'm not wrong you can use smart switch to transfer to PC?

Then use PC to transfer back to your N7. Eliminates the need of a spare phone

http://www.soyacincau.com/2016/09/06/samsu...ecall-malaysia/

no idea, honestly... plus, i also got a lot of Qs...

i guess they could probably rebate the amount in your next bill some how...

Thanks for the info. Hope its a typo from Sen Heng

some stuff... just check into microSD.

that's what i am doing.

others like apps, i just install essential one on my temp phone.

but i did a backup using the Smart Switch apps for PC. supposedly can back up apps and also homescreen settings, etc... i guess i will know at month end when i restore... and see how useful is this Smart Switch for PC.

but ya, not all apps can probably get restored properly.

So far when I used it to switch over to N7 with the smart switch, it's pretty fast and simple. I guess getting it back into N7 from PC should be that quick and simple too.

Despite all this, my biggest concern in not being able to bring the phone up on flight.

I need to make sure dad got phone to use for work while I take his phone for replacement.

yeah quite simple process and fast but not all apps can be restored. for me some settings need to be changed, not same when i saved it.

Slightly off topic: A friend asked me to help reinstall his iPhone 4S with an later iOS. I sat here waiting for almost 30 mins for iTunes to contact the iPhone software update server!!

So how to expect me to ditch my Note7 and buy an iPhone? Wanna update software oso need to wait so bloody long??

Digi replied as below:

It will be credited to ur bill and will use to deduct any extra amount that is not included under ur call plan (till the amount is fully used)

Please don't be misleading.

They are only requesting people to switch off and do not charge it during on board.

I noticed your posts were all about losing faith to Samsung since the battery issue.

One do not need to repeat itself so many times unless you're a recorder.

Chill bro.

Those post makes me worried already.