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Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29

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jacky91
post Sep 8 2016, 05:52 PM

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QUOTE(desmondk @ Sep 8 2016, 05:50 PM)
Please don't be misleading.

They are only requesting people to switch off and do not charge it during on board.

I noticed your posts were all about losing faith to Samsung since the battery issue.

One do not need to repeat itself so many times unless you're a recorder.

Chill bro.
*
haters gonna hate smile.gif

if they wanna waste time doing so, we cannot stop them

wat we can do is choose to ignore them thumbsup.gif
lllllx3
post Sep 8 2016, 05:59 PM

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i just get called by samsung, and i ask for the screen warranty stuff..then the representative divert my phone to another people who sound more pro , answering my question in professional way, ....

so the answer i get from her is : the compensation gift is 1 tented glass screen protector & 1 screen crack protector (more tough protect than tented glass =.= which is she say)..... so thats mean no such 1 year protection warranty stuff... the final is 2 slide of screen protector....

i dunno its really final confirm or not but at least she sound confidence ..hahhaa

at last i suggest them announce this to their fb with photo attach to avoid the mistake because the last post they post is 1 year warranty.. i hope they can explain tis on fb asap...

may be the next person who receive call can looking for her to answer your question... her name is Tiffany...

hope this help u guys.. smile.gif
thugs
post Sep 8 2016, 06:06 PM

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QUOTE(lllllx3 @ Sep 8 2016, 05:59 PM)
i just get called by samsung, and i ask for the screen warranty stuff..then the representative divert my phone to another people who sound more pro , answering my question in professional way, ....

so the answer i get from her is : the compensation gift is 1 tented glass screen protector & 1 screen crack protector (more tough protect than tented glass =.= which is she say)..... so thats mean no such 1 year protection warranty stuff... the final is 2 slide of screen protector....

i dunno its really final confirm or not but at least she sound confidence ..hahhaa

at last i suggest them announce this to their fb with photo attach to avoid the mistake because the last post they post is 1 year warranty.. i hope they can explain tis on fb asap...

may be the next person who receive call can looking for her to answer your question... her name is Tiffany...

hope this help u guys.. smile.gif
*
But most already have an understanding that it's 1 year screen protection warranty worth RM148.
drcro
post Sep 8 2016, 06:14 PM

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Just call hotline YES,YesCare. The operator asked me to return 1st note 7. Then they will give the new one when available. Yes still not release official statement regarding recall issue.
drcro
post Sep 8 2016, 06:15 PM

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Delete/ double post

This post has been edited by drcro: Sep 8 2016, 06:16 PM
eagleknight
post Sep 8 2016, 06:15 PM

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Maxis just called and agreed me to return on 29/9-15/10 with 1 to 1 replacement.
chuken123
post Sep 8 2016, 06:23 PM

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celcom preorder any update?
has8311
post Sep 8 2016, 06:24 PM

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currently using s6 edge and i am considering between the note 7 and i7. Strongly leaning towards the i7 because of the battery-geate although the inital plan was to get a note7. then i came across this!!

Samsung 10200mAh Fast Charge Battery Pack - Black
Pass-Through Charging
Charge the battery pack and a device connected to the battery pack overnight with pass-through charging. When a device is attached to the battery pack and the battery pack is being charged from a power outlet, the device will be charged to 100% first and then the battery pack will begin to charge.

i got this battery pack 2 weeks ago and am loving it. 20 mins to get the phone back up to 60% and back to daily routine. dont need to keep a wire dangling from the bag or pocket like someone doing IV drips.lol...I didnt even know it had this feature! will be an amazing feature when you are travelling to only have 1 charger. this feature alone made me to wait for the relaunch of the note 7 smile.gif samsung needs better marketing. so many features that are not marketed unlike the I7 which basically lots of "big canon" talk...lol

btw, i got a i5 for my work phone and the fast charge on samsung def makes a difference.

SUSgogo2
post Sep 8 2016, 06:26 PM

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QUOTE(kding2 @ Sep 8 2016, 03:42 PM)
I think that Samsung is really being dumb here for man up, admitting their mistake and recall all the note 7 back and even give refund.  This action gave those samsung haters the bullets to attack them over and over again despite that they are willing to replace a new unit. Oh wait,  replace a new unit practice is not our culture. Should have keep quiet about it. Face is more important than correcting your mistake. Remember kids, next time don't make a mistake in your life or else apple fags will make you an outcast of society if they found out your past crime/mistake.

They should have do what apple did in year ago.

"Note 7 has a small possibility to explode?  Nonsense!  You guys dunno how to charge the battery correctly.  Also less than hundred cases of note 7 exploded over millions note 7 sold?  Isolated case.  Ok. Case closed."
*
Wow, comparing antennagate with explosiongate. Samsung really need these types of support. Way to go bro!


Max2006
post Sep 8 2016, 06:28 PM

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QUOTE(desmondk @ Sep 8 2016, 05:50 PM)
Please don't be misleading.

They are only requesting people to switch off and do not charge it during on board.

I noticed your posts were all about losing faith to Samsung since the battery issue.

One do not need to repeat itself so many times unless you're a recorder.

Chill bro.
*
First of all, sorry if you think my post misleading. But what I did was just posting a link and the topic of the article. I didn't even comment any thing on that. I only asked those people who take fight in Australia to take note about thisd. Where got misleading?

Second, yes. My posts were mostly about the bad news regarding Note 7. But did I create those issues in the first place? Again, nope. I just shared the news and info. FYI, I didn't tell people to stop using/buying/jump ship. What I did was just sharing the news. Losing faith to Samsung is one thing, sharing the news is one thing. Please don't mix them up.

Third, I didn't repeat itself. The info I shared in each post were diffferent. They might sound similar, but none of them were repeated.

Fourth, I am chill. What I did was looking at this case from the perspective of a potential buyer.

Last but not the least, I know you guys don't like people to bash your favourite products in your favourite thread. I understand. But since when it's a crime to inform/report the news and facts in here? You don't like the news. You don't like the facts. Fine. You can skip them. But now you guys are asking me to not to post those news? Where's the freedom of speech in here? doh.gif


Max2006
post Sep 8 2016, 06:37 PM

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QUOTE(jacky91 @ Sep 8 2016, 05:52 PM)
haters gonna hate smile.gif

if they wanna waste time doing so, we cannot stop them

wat we can do is choose to ignore them  thumbsup.gif
*
LOL. When one is posting good news, you clicked the thumbs up button. When one is sharing bad news and the concerns, you say it's wasting time to do so. Very good. doh.gif

Btw, I am not a hater. I myself is Note 5 user + potential buyer of Note 7.

So I understand now. Once you masuk this thread, you can only praise, you can only love. You cannot critisize, you cannot express your frustation and disappointment. For god sake. Is this a forum or is it some sort of a private fan club? I am confused now. rclxub.gif

Anyway, looks like all my previous sharings and concerns were somehow labelled as hater action. I may stop sharing what I found and leave you guys alone. Should I?

Sigh....
SUSgogo2
post Sep 8 2016, 06:40 PM

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QUOTE(Max2006 @ Sep 8 2016, 06:37 PM)
LOL. When one is posting good news, you clicked the thumbs up button. When one is sharing bad news and the concerns, you say it's wasting time to do so. Very good.  doh.gif

Btw, I am not a hater. I myself is Note 5 user + potential buyer of Note 7.

So I understand now. Once you masuk this thread, you can only praise, you can only love. You cannot critisize, you cannot express your frustation and disappointment. For god sake. Is this a forum or is it some sort of a private fan club? I am confused now. rclxub.gif

Anyway, looks like all my previous sharings and concerns were somehow labelled as hater action. I may stop sharing what I found and leave you guys alone. Should I?

Sigh....
*
No you shouldn't. Continue post. I am also Samsung Mega 6.3 user current. Ok one. Freedom of speech.
jrrsim
post Sep 8 2016, 06:47 PM

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@Max2006 , chill bro, haters gonna hate works both ways, as long as you aren't trolling, I support your news updates, there's nothing wrong.

Everyone just chill down and let us all inform each other and have fun alright?

[side question] how do i tag ppl properly?

This post has been edited by jrrsim: Sep 8 2016, 10:42 PM
desmand
post Sep 8 2016, 06:48 PM

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QUOTE(has8311 @ Sep 8 2016, 06:24 PM)
currently using s6 edge and i am considering between the note 7 and i7. Strongly leaning towards the i7 because of the battery-geate although the inital plan was to get a note7. then i came across this!!

Samsung 10200mAh Fast Charge Battery Pack - Black
Pass-Through Charging
Charge the battery pack and a device connected to the battery pack overnight with pass-through charging. When a device is attached to the battery pack and the battery pack is being charged from a power outlet, the device will be charged to 100% first and then the battery pack will begin to charge.

i got this battery pack 2 weeks ago and am loving it. 20 mins to get the phone back up to 60% and back to daily routine. dont need to keep a wire dangling from the bag or pocket like someone doing IV drips.lol...I didnt even know it had this feature! will be an amazing feature when you are travelling to only have 1 charger. this feature alone made me to wait for the relaunch of the note 7 smile.gif samsung needs better marketing. so many features that are not marketed unlike the I7 which basically lots of "big canon" talk...lol

btw, i got a i5 for my work phone and the fast charge on samsung def makes a difference.
*
Thanks for the info coz now only I know it support Pass-Through Charging. Yea it did charge quite fast.
Currently I only use 2 main charging source for Note 7, Wireless Charging (with fast Charge) + Samsung 10200mAh Fast Charge Battery Pack (free gift).


Max2006
post Sep 8 2016, 06:51 PM

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QUOTE(gogo2 @ Sep 8 2016, 06:40 PM)
No you shouldn't. Continue post. I am also Samsung Mega 6.3 user current. Ok one. Freedom of speech.
*
I know, bro. In this real world, nothing is perfect. Just feel a bit weird to know that some people choose to ignore the bads and ugly. Anyway, it's their life, it's their own choice. sleep.gif
Max2006
post Sep 8 2016, 06:52 PM

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QUOTE(jrrsim @ Sep 8 2016, 06:47 PM)

@Max2006, chill bro, haters gonna hate works both ways, as long as you aren't trolling, I support your news updates, there's nothing wrong.
Thanks man. Good to know some people in here are supporting my posts and shares. Thanks. notworthy.gif

MrLoo
post Sep 8 2016, 06:57 PM

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I received call from samseng regarding the replacement... after everything settled.
Me: how about the screen crack warranty, samseng is giving free to all but what bout those who have bought...

Cs: sir, you will be getting free

Me: No! Do u het my question, I have already paid for it, so do I get other item as compensation or refund?

CS: no sir refund is impossible and no compensation

Me: Please transfer the call to one who has knowledge on the matter...

CS2: hi sir im joe how may i help you...

Me: repeat the question

Cs2: i will escalate your concern to the top management and will return to u by next week..

Me: ok

jacky91
post Sep 8 2016, 07:05 PM

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QUOTE(Max2006 @ Sep 8 2016, 06:37 PM)
LOL. When one is posting good news, you clicked the thumbs up button. When one is sharing bad news and the concerns, you say it's wasting time to do so. Very good.  doh.gif

Btw, I am not a hater. I myself is Note 5 user + potential buyer of Note 7.

So I understand now. Once you masuk this thread, you can only praise, you can only love. You cannot critisize, you cannot express your frustation and disappointment. For god sake. Is this a forum or is it some sort of a private fan club? I am confused now. rclxub.gif

Anyway, looks like all my previous sharings and concerns were somehow labelled as hater action. I may stop sharing what I found and leave you guys alone. Should I?

Sigh....
*
Sorry bro. I overreacted. Just feel irritating seeing all these bad news and getting mocked by friends while I am 1 of the owners.
MillkTea93
post Sep 8 2016, 07:11 PM

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i just notice that samsung malaysia change their banner to s7 edge… why?!! nothing to shame mah… lol
xisan
post Sep 8 2016, 07:13 PM

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QUOTE(MillkTea93 @ Sep 8 2016, 07:11 PM)
i just notice that samsung malaysia change their banner to s7 edge… why?!! nothing to shame mah… lol
*
Because still dont know when it will official come to MY not that because exploding thingy

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