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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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xinaixin
post Aug 15 2020, 11:12 AM

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QUOTE(hurtedheart @ Aug 15 2020, 10:04 AM)
Is the birthday promo only limited to data?
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Hi,up to this moment......Onexox birthday promo limited to data plan only.

Hope this will help.
Maxieos
post Aug 16 2020, 08:07 PM

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QUOTE(obelickz @ Aug 12 2020, 10:54 AM)
try this

    6 Months Validity Extension (RM18): Key in VALID < space > 6 and send to either 23388 or 22111
    12 Months Validity Extension (RM25): Key in VALID< space > 12 and send to either 23388 or 22111
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If using xox prepaid , which number i should send the sms ? The minimum balance must be at how much ? DA MA ?

For xox , which ewallet does xox support to topup using the epenjana ? Want to use to topup RM 50 but not sure which boost,tng or grab support it.
Also how to topup ?
xinaixin
post Aug 17 2020, 06:44 AM

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QUOTE(Maxieos @ Aug 16 2020, 08:07 PM)
If using xox prepaid , which number i should send the sms ? The minimum balance must be at how much ? DA MA ?

For xox , which ewallet does xox support to topup using the epenjana ? Want to use to topup RM 50 but not sure which boost,tng or grab support it.
Also how to topup ?
*
Hi,I have friends top up Onexox/Xox prepaid with amount deducted from ePenjana (Boost & TNG eWallet).

Your Onexox/Xox number will receive top up pin which will be send through sms.

You can top up using Ussd code *150# or Xox black app.

Hope this will help.
KCY3701
post Aug 17 2020, 11:20 AM

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QUOTE(Maxieos @ Aug 16 2020, 08:07 PM)
If using xox prepaid , which number i should send the sms ? The minimum balance must be at how much ? DA MA ?

For xox , which ewallet does xox support to topup using the epenjana ? Want to use to topup RM 50 but not sure which boost,tng or grab support it.
Also how to topup ?
*
For the validity extension, I think last time I used both DA and MA balances to pay the RM25. Use the XOX Black app to extend easier, as it has a GUI for you to visualise.

user posted image
Ngto
post Aug 17 2020, 02:47 PM

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Anyone knows how to check Onexox prepaid topup history ? Someone topup my number, but I didn't get the usual sms from Onexox informing me. At the same time I can't recall how much balance I had before topup.
xinaixin
post Aug 17 2020, 04:52 PM

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QUOTE(Ngto @ Aug 17 2020, 02:47 PM)
Anyone knows how to check Onexox prepaid topup history ? Someone topup my number, but I didn't get the usual sms from Onexox informing me. At the same time I can't recall how much balance I had before topup.
*
Hi,AFAIK Onexox don't have this "Top up history" in their XOX black app or Xox self-care portal unlike users of other telcos can check their prepaid top up history.

May be you can try call Onexox customer service at 12273 to check your top up history.

Hope this will help.

This post has been edited by xinaixin: Aug 17 2020, 04:53 PM
Maxieos
post Aug 17 2020, 08:04 PM

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QUOTE(xinaixin @ Aug 17 2020, 06:44 AM)
Hi,I have friends top up Onexox/Xox prepaid with amount deducted from ePenjana (Boost & TNG eWallet).

Your Onexox/Xox number will receive top up pin which will be send through sms.

You can top up using Ussd code *150# or Xox black app.

Hope this will help.
*
Thanks , will try after register.
QUOTE(KCY3701 @ Aug 17 2020, 11:20 AM)
For the validity extension, I think last time I used both DA and MA balances to pay the RM25. Use the XOX Black app to extend easier, as it has a GUI for you to visualise.

user posted image
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Thanks , but didn't install the apps for prepaid.I will go with sms first both number also can ? 23388 or 22111.
xinaixin
But which one they use first or use evenly ? lets say 1 year rm25, balance DA=rm20 MA=rm20 ? both half deduct DA = rm7.5 MA=rm7.5 or they will deduct DA=rm0 then MA=rm15 ?

This post has been edited by Maxieos: Aug 17 2020, 08:04 PM
ohtheirony
post Aug 17 2020, 08:38 PM

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QUOTE(Maxieos @ Aug 17 2020, 08:04 PM)
Thanks , will try after register.

Thanks , but didn't install the apps for prepaid.I will go with sms first both number also can ?  23388 or 22111.
xinaixin
But which one they use first or use evenly ? lets say 1 year rm25,  balance DA=rm20  MA=rm20 ? both half deduct DA = rm7.5 MA=rm7.5 or they will deduct DA=rm0 then MA=rm15 ?
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To make it easy, any usage (calls/sms) always deduct from DA first

Any purchase (data/season pass/validity) always deduct from MA first

If the amount is insufficient, balance from other account is then used
stephenthk
post Aug 17 2020, 09:41 PM

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QUOTE(Ngto @ Aug 17 2020, 02:47 PM)
Anyone knows how to check Onexox prepaid topup history ? Someone topup my number, but I didn't get the usual sms from Onexox informing me. At the same time I can't recall how much balance I had before topup.
*
QUOTE(xinaixin @ Aug 17 2020, 04:52 PM)
Hi,AFAIK Onexox don't have this "Top up history" in their XOX black app or Xox self-care portal unlike users of other telcos can check their prepaid top up history.

May be you can try call Onexox customer service at 12273 to check your top up history.

Hope this will help.
*
Or maybe u can login website of the XOX.
mcm can check the top-up history there
KCY3701
post Aug 17 2020, 09:46 PM

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QUOTE(ohtheirony @ Aug 17 2020, 08:38 PM)
To make it easy, any usage (calls/sms) always deduct from DA first

Any purchase (data/season pass/validity) always deduct from MA first

If the amount is insufficient, balance from other account is then used
*
XOX should combine both DA and MA into one account. Not only it would confuse new users, even me as a long time user also sometimes forget which is which.
azhar75
post Aug 17 2020, 10:56 PM

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QUOTE(KCY3701 @ Aug 17 2020, 09:46 PM)
XOX should combine both DA and MA into one account. Not only it would confuse new users, even me as a long time user also sometimes forget which is which.
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Totally agree... whoever invented this DA-MA concept is a very complicated person inside...LOL...
xinaixin
post Aug 18 2020, 07:22 AM

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QUOTE(stephenthk @ Aug 17 2020, 09:41 PM)
Or maybe u can login website of the XOX.
mcm can check the top-up history there
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Hi,if you mean "Statement history" in Xox self-care portal,there's nothing displayed in "Statement history" for prepaid users but black plan users can check

bill payment history by selecting month/year in "Statement history"

Hope this will help.
andrekua2
post Aug 18 2020, 07:53 AM

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QUOTE(KCY3701 @ Aug 17 2020, 09:46 PM)
XOX should combine both DA and MA into one account. Not only it would confuse new users, even me as a long time user also sometimes forget which is which.
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It only matters if you didnt use Season Pass.
andrekua2
post Aug 19 2020, 11:19 PM

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I really miss those special offer... I have depleted all my minutes and hope those minutes + tealive will return.
maluapeboskur
post Aug 20 2020, 03:57 AM

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QUOTE(wendygoh @ Aug 14 2020, 02:08 PM)
shopee sell more cheaper bro
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QUOTE(obelickz @ Aug 14 2020, 02:54 PM)
yup ..can save rm9/10
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hi .. just checking purchasing via shopee is safe? the price difference is staggering. scared later on when not using the number, ban pula, return home no more number cry.gif
budi1413
post Aug 22 2020, 05:22 PM

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xox ussd rosak ke?
xinaixin
post Aug 22 2020, 09:30 PM

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QUOTE(budi1413 @ Aug 22 2020, 05:22 PM)
xox ussd rosak ke?
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Hi,anda boleh buat semakan dengan hantar sms BAL ke 22111 atau dengan gunakan XOX Black app.

Harap ini dapat membantu.
adiwarna
post Aug 24 2020, 10:25 AM

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13GB@ RM50
Majinity
post Aug 29 2020, 06:56 AM

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Hello. If I move from Black to Prepaid, can I then buy welcome deal to have 28 months validity?
xinaixin
post Aug 29 2020, 10:34 AM

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QUOTE(Majinity @ Aug 29 2020, 06:56 AM)
Hello. If I move from Black to Prepaid, can I then buy welcome deal to have 28 months validity?
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Hi,AFAIK users from Black who downgrade to prepaid will get 28 months validity after top up amount of RM50

Welcome deals are for new Onexox users only.

Please call Onexox CS at 12273 for downgrade to prepaid and more inquiry.

Hope this will help.

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