Hi,
Can I get eSim for my prepaid with 28 months validity?
TQ

Hi,you can get eSim for prepaid(New line/number only) with 28 months validity.

Hope this will help.

TQ...guess my ipong dual sim plan will have to wait...

any dealer have experience to do MNP to prepaid esim?

Hi,AFAIK for MNP/port-in, eSim are only available to Black plan.

Prepaid eSim available for new prepaid number only https://xox.com.my/onlinestore/user/index/prepaid-user/1! ​

Hope this will help.

This post has been edited by xinaixin: Sep 12 2020, 12:35 PM

i purchased an esim from online store and till now still cannot activate it, c.s also have no idea what to do, like for real?

Using Black 44GB plan, when 1st 12GB data finished, it not renew/ topup immediately. several hours no internet. When i called CS, they said it should auto topup when Data around 1GB left.

I just terminate Digi I150 and testing OneXOX solely for internet.. If continue like this im not happy.

side topic a bit... i saw a lot of ppl promote xoxone top up business ... is it really "that" profitable? no offence. if really are. pls share with me.haha. feel like some kind of MLM things that need to keep recruiting ppl....

hi..i just managed to get the new number for eSIM prepaid and activated on my note 20 ultra. it simply can be done and the whole process just within 15 minit.

is it me or onexox mobile hotspot is very slow on computer? just transfered out 2gb from season pass, finished in less than 45 minutes when in dota 2...

Guys, I went to xox centre at Sunway Velocity to MNP my Xpax into XOX.

But upon stepping out from the centre, I receive 2 sms from Celcom.

No. 1

RM0 Maaf, kami tidak dapat meneruskan permintaan anda untuk bertukar ke telco lain kerana kami belum menerima pengesahan dari anda.

No. 2

Sila buat permohonan baru dengan menghubungi telco baru anda. Ikhlas, Team Celcom.

Judging from my understand from SMS 1, I didn't even any sms from Celcom asking whether I agree to port out to XOX and require me to reply YES or Y.

So I go to Celcom centre, which is just few shops away from XOX to clarify the situation with them. Celcom CS told me that they can't see my request in their system and ask me to go to XOX again to resubmit for the MNP.

Ok, since this is the 1st time happening to me, and the XOX centre is also nearby. So I just go back to XOX and ask the CS there to submit again.

But again I did receive the same SMS 1 & 2 from Celcom. Is this some sort of new trick that telco preventing users MNP to other telco???

I'm going to hesd back to Celcom centre again later, but different outlet this time and see what answer they are going to give me...

Btw, anyone else encounter such experience during MNP recently?

Bro. How to buy welcome deal? Is it from apps or website?

Hi,top up required amount and send the Welcome Deal code to 22111 or 23388 (sms)

Welcome deals can only be purchased within 10 days of line activation/MNP

Hope this will help.

This post has been edited by xinaixin: Sep 20 2020, 06:20 AM


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I already top up throw boost rm50. Is it take time for xox to update info? Almost 1 hours I wait still didn't see update in xox blacks apps and I also didn't see welcome deal offer in apps

This post has been edited by zhixie: Sep 20 2020, 09:39 AM

Bro. Did u reload thro boost or others method?

Reload in-app or reload coupon.
I can no longer remember which *wallet app i used that didn't reload xox directly but instead chose to send sms and yet failed to send sms, so i no longer want to take chance with *wallet apps in future.
Most *wallet don't have direct line to call for help but i stead reliant on chat or email or the abhored use-less social media.

This post has been edited by Oltromen Ripot: Sep 20 2020, 09:54 AM

Hi,if you top up using Boost app......normally boost will send top up pin code not top up directly to your acc

You need to key in the top up pin code in the softpins => Redeem Physical (XOX Black app)

Send sms SP ***** to 22111 or 23388 to purchase Welcome Deal.

Example : SP FAT10M (for 10GB + 333 min)

Hope this will help.

This post has been edited by xinaixin: Sep 20 2020, 10:33 AM


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OK. Thk bro. Done.

For the monthly subscription of at 500mb data, is it the auto renewal can be stop it if no use? The 500mb data will carry forward if no use?

no carry forward. Will expire after 1 month. Can stop auto renewal right after you subscribe.

Hi,unused data that activated from season pass will expired after 30 days(Not carried forward) and will auto renewed after 30 days.

To cancel auto renewal data plan send sms DATA AR OFF to 22111 or 23388

Please take note that only the balanced of unused data,sms and minutes in season pass acc are carried forward till your line expired/terminated.

Hope this will help.

This post has been edited by xinaixin: Sep 20 2020, 11:28 AM