Hi, I want to know.
I topup my Xox black using touch n go apps but today or probably right now I just realized that my account balance didn't increase.

Normally I lumpsum topup using xox apps. So my balance account is -40. But after topup using tng apps, it is still rm-40.

Is it apps but or apps will update after 12am or xox black didn't work for tng apps?

This post has been edited by DanialTan1990: Aug 3 2020, 09:26 PM

my last topup via boost, were received a top up code via SMS instead of direct credit. need to manage load the topup code. not sure if touch and go work the same.

Didnt received any code. Never realized I topup before using tng til today. Since only subs b10 package so I hardly notice. So what happens to successful topup but I didn't receive the credit?

call the help line , they will able to assist you on this.

ya, try contact the support and see

i think tng prepaid reload got problem today.

even the prepaid menu is missing in tng app for some time today.

better check with tng cs.

Can we transfer credit to others line ? And how long is those credit validity ? Need to port out a number as 2 year validity has over , still have quite a lot of credit inside.

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you can use the credit to buy validity tho. 1 year @ rm25.

may be i will go for that option. Thinking of port out is because some places XOX no line at all, not always facing this issue but when in urgent and no line, it is really piss off.

This post has been edited by ngphil: Aug 4 2020, 07:56 PM

Hi,yes you can transfer credit to others OnexoxXox prepaid with RM0.25sen transffer fee to both party.

Hope this will help

Bye bye XOX black RM89 , paid so much only get 30GB a month and no signal most or week indoor mall.

Oh, that is bad. Where is your location?

All telcos may have good and poor coverage at certain places.

So........be a smart users by choosing a telco which have better coverage in the area you frequent or stay so that the money you paid won't be wasted especially the

plan which have monthly commitment.

Hope this will help.

Need help again.
I have money in both MA, DA and just extended my validity to 2021. But if I switch to Black now, will I loose all the above, plus my voice minutes data etc... ???

validity nope..

Sir, thank you very much
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This statement history is the only place to print out and submit claim?


This post has been edited by n8210: Aug 7 2020, 03:25 PM

Hi,if you upgrade to Black plan.your credits in DA/MA plus all balances in your season pass account will be carried to Black plan.

Hope this will help.

any referral code? registering new sim pack right now...

This post has been edited by obelickz: Aug 7 2020, 10:00 PM