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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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Ngto
post Sep 1 2017, 11:34 PM

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QUOTE(adiwarna @ Sep 1 2017, 09:18 PM)
SP FAT5  - free 5GB active data for 1 month, another 5GB will be credited into Season Pass account
SP FAT510 - free 10GB active data for 1 month, another 10GB will be credited into Season Pass account

*Free active data for 1 month is promo for new user
*Season Pass validity same as credit validity, meaning can keep the season pass up to 28 months if not activated

RM25 is for extension 1 year validity
*
I thought the free 5gb and 10gb only for up to 31st August only?
Ngto
post Oct 17 2017, 10:54 AM

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QUOTE(danielSinclair @ Oct 17 2017, 10:40 AM)
hello. i have 10gb season pass. how to activate 500mb from the season pass? forgot already 😢
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*150# --------> 3 Internet -----------> 2 Subscribe from Season Pass
Ngto
post Oct 19 2017, 03:08 PM

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QUOTE(needyourwish @ Oct 19 2017, 02:58 PM)
Anyone facing xox that can’t receive calls??
I can’t call in into my xox number since two days ago.
Thought it was a short temporary issue
And today I still can’t receive calls!
Calling out is fine.
My the other Umobile is working fine.. dual sim..
Faint, xox nnetwork data issue previously, now Phone call also got issue..
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Mine ok. Xox in another phone, I call from my Maxis phone, can hear ringing.
Ngto
post Oct 24 2017, 09:55 AM

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QUOTE(adiwarna @ Oct 23 2017, 04:40 PM)
user posted image
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No more 10+10 ?
Ngto
post Oct 27 2017, 12:47 AM

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Sorry double.

This post has been edited by Ngto: Oct 27 2017, 12:54 AM
Ngto
post Oct 27 2017, 12:53 AM

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Opps.onexox, then there's no difference If I turn off Auto Renewal and subscribe season pass plus again on 1 December , and leaving Auto Renewal on and letting it auto subscribe on 1 Dec. , So why keep stressing that auto renewal must be on to get the freebies when you can also get the freebies again if you subscribe to new season pass on 1 Dec.
Ngto
post Oct 27 2017, 02:12 PM

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QUOTE(iamoracle @ Oct 27 2017, 08:38 AM)
Correct me if my interpretation is wrong.

1. You want freebies, must turn on auto-renewal and must have sufficient credits available on the renewal date.

2. You get freebies once per 30 days monthly cycle. You get no freebies if subscribed SP+ again within 30 days from the last subscription date after turned off auto-renewal.
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If I am not mistaken, doesn't matter your auto renewal is on or off, you won't get freebies the 2nd time if you subscribe more than once in same month.

This post has been edited by Ngto: Oct 27 2017, 02:13 PM
Ngto
post Oct 28 2017, 10:43 AM

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QUOTE(Oppa.OneXOX @ Oct 26 2017, 09:15 PM)
4. You will get the freebies only once per 30 days monthly cycle. Example :

- You subscribe to Season Pass Plus 50 on 1st November, you will get 2GB+50mins+50sms freebies. If you turn off auto-renewal and subscribe again on the 15th November, you will not get the freebies.
- You will get the freebies again If you did not turn off auto-renewal and have enough credits to successfully renew your subscription on the 1st of December.
- You will also get the freebies if you turn off auto-renewal for previous 1st November subscription and do a new Season Pass Plus subscription on the 1st December.
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Oppa.OneXOX, I was reading the FAQ again , and I am still unclear about your point 4 above (bolded statement).

This is what is in the FAQ :-

Is there any condition for me to get the FREE items in my Season Pass PLUS (SP+) plan?

As long as your plan auto renews every month, you will get the FREE items on every renewal date! However, if you cancel your auto-renewal and the next time you repurchase the same plan again, you may not be entitled for one month of FREE items. But, don’t worry! Just make sure you have enough credit balance for your plan to renew successfully every month, so that you can constantly receive FREE benefits every month! Yes it’s that simple!

The " .....may not be entitled ...." part is a bit vague in the FAQ.

Or am I mistaken that " Repurchasing a new season Plus" in your point 4, is the same as "Repurchasing the same plan again" in the FAQ ?

This post has been edited by Ngto: Oct 28 2017, 10:49 AM
Ngto
post Nov 1 2017, 10:01 AM

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QUOTE(siawyent @ Nov 1 2017, 09:38 AM)
I just saw on XOX website that the lowest Monthly Data Plan is 1Gb, if cannot use up, it will be burnt?
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Activate from season pass min is 500mb.




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Ngto
post Nov 4 2017, 09:32 AM

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Already port over my Maxis number to XOX 3 days ago. This morning tried to make M2U bill payment, but can't receive TAC.
Ngto
post Nov 4 2017, 10:37 AM

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QUOTE(morningmorning @ Nov 4 2017, 10:25 AM)
thanks. so if my 1gb quota is finished in 10 days, my data is not auto-renewed. can i subscribe for another 1gb of data, or do i hv to wait for the 30 days period to end?
thanks for helping.
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Just activate another 500mb (minimum) or more from your season pass.
Ngto
post Nov 4 2017, 11:11 AM

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QUOTE(zher4883 @ Nov 4 2017, 10:09 AM)
You have to re-enter your phone number via the ATM.
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I called the bank, they said they will do the necessary and to switch off and restart phone after 30 min and try to get another TAC again. I waited 1 hr and reset and tried to get another TAC again, still no TAC received.
---------------------------------------------------------------
Called the bank again, they said already updated to XOX and the TAC was already sent via XOX so issue is with XOX Telco. This won't do. Might have to port to another Telco again next month.
------------------------------------------------------------------
Called XOX again, asked me try SIM on another phone. Haiz, one whole morning attending to this. Call here, call there, try this , try that. Didn't know such important issues still happen after so many similar incidents reported previously. At least Maxis didn't have a single issue receiving TAC codes on my phone previously.
-----------------------------------------------------------------------
Inserted SIM in another phone. Still can't receive TAC.

This post has been edited by Ngto: Nov 4 2017, 12:39 PM
Ngto
post Nov 4 2017, 12:40 PM

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QUOTE(morningmorning @ Nov 4 2017, 11:15 AM)
thanks dgboy and ngto for your help happy.gif
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You're welcome. I have problems of my own confused.gif
Ngto
post Nov 4 2017, 01:41 PM

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QUOTE(zher4883 @ Nov 4 2017, 01:20 PM)
When I MNP to XOX, re-entering phone number for the TAC does the charm. I never had issues receiving TAC on XOX. Did you try to re-enter your phone number via the ATM after all?
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The bank maybank officer did it for me directly. Anyway it's confirmed by XOX side the TAC were sent, only the sms notifications from XOX failed to reach me. I tried normal sms from my 2nd XOX number to my current XOX number, the sms can go through. Only TAC sms does not reach me.

Have to wait for XOX technical dept to investigate now.
Ngto
post Nov 4 2017, 06:34 PM

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QUOTE(adiwarna @ Nov 4 2017, 02:57 PM)
Its normal case for newly mnp having tac problem due to security issue

Nornally will be okay within 3 working days

Depend on luck too
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By this evening TAC request already received successfully smile.gif
Ngto
post Nov 9 2017, 03:03 PM

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What's wrong with OneXOX . Can't call at all. Get disconnected straight away. Real frustrating. Call from one XOX number to another also can't .

This post has been edited by Ngto: Nov 9 2017, 03:03 PM
Ngto
post Nov 19 2017, 10:07 AM

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QUOTE(gordon ramsay @ Nov 19 2017, 09:31 AM)
so the new season pass plus,basiclly no need to set the GB per month right since its auto carry foward.....rite
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Your season Pass data balance is unactivated so can carry forward until validity date. But if you want to use data every month, must activate what you require (min 500 mb). This active data will be deducted from your season pass balance.

This post has been edited by Ngto: Nov 19 2017, 10:23 AM
Ngto
post Nov 19 2017, 11:41 AM

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QUOTE(gordon ramsay @ Nov 19 2017, 10:41 AM)
sound like u a talking bout normal season pass
i am refering bout the PLUS
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Plus just got some extra/free Data/Airtime/sms, otherwise operate same way as previous Season Pass.

This post has been edited by Ngto: Nov 19 2017, 11:44 AM
Ngto
post Nov 19 2017, 12:08 PM

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QUOTE(gordon ramsay @ Nov 19 2017, 12:00 PM)
so they advertize data carry forword means only season pass bucket la? not the one that i apply (eg.1gb  month)
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From what I make out, the 'carry forward' thing just some sort of marketing strategy, to attract new subscribers. For us current users, it is actually the same as the unactivated Season Pass data balance or bucket like you said.
Ngto
post Nov 20 2017, 05:27 PM

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QUOTE(vergas @ Nov 20 2017, 03:47 PM)
Renewed as long as you have your prepaid balance correct? If not enough balance that it won't renew?
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No balance, no renew.

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