If I am not mistaken, the 300mb in the example that you gave, cannot be carried forward in both the old and new Season pass. The "data carried forward" in the XOX advertisement is misleading and just a word play that you can carry forward only the "unactivated" data. I was of the same thought as you previously until clarified by some XOX representatives here. I wish XOX could be clearer and honest in their advertisement and not use word play resulting in confusion.

Renewed as long as you have your prepaid balance correct? If not enough balance that it won't renew?

No balance, no renew.

But will the renewal happen in the near future once there's a top up to the credit balance?

Just disable Auto Renewal. Renew manually when needed.

Hello there !

Kindly refer to SP Plus FAQ at http://xox.com.my/support/faq/?faq=season-pass-plus

SP Plus renewal is at the end of the 30 day subscription cycle and happens with sufficient credit balance. If renewal fails due to any reason (ie. insufficient balance / account inactive) then subscription renewal is automatically canceled. There is no multiple renewal attempt.

User must re-subscribe to SP Plus again after all normal conditions (ie. sufficient credits, account active etc) for subscription are met..

Thank you.

There will be a cooling period once port in. This is also apply to all MNP process.

During this period, you may not receive TAC. But after that, shouldn't have any problem.

There is a workaround if you didn't want to wait for cooling period to end:

1. Call bank said that you just change your telco (MNP)
2. Change phone no in the ATM machine to another, then change back to original no

Just found out the auto renewal trick today, the hard way. What a scummy practice.

I like how I am overloaded with all kinds of notices, I got at least 10+ SMS about promotions but there is mysteriously no info about how the company will eat your entire data balance on month 2.

Usually almost all telco have their own T&C for Great Offer..
It not a scummy practice but I will usually blame on user as never practice due diligence...


This post has been edited by MakNok: Nov 21 2017, 10:13 PM

Are you kidding me, this is the dictionary definition of a scummy practice.

You can call it scummy practice but as a subscriber should have check again & again..
Korek bor?

I don't expect companies to try to scam me, and I continue to give business to companies that don't have such practices

Even the fruit sellers at the pasar, if I'm not satisfied with the fruit I bought, I can come back tomorrow and tell them, and the uncle has the right to say, don't remember anything, I don't know you, or a sale is a sale, why didn't you open the fruit in front of me? But the uncle will happily compensate me because that's how they get repeat business.

I understand there's nothing I can do, but if I can post in this thread and alert at least one other poor sap from being scammed, hey, it's good for me

You are smarter than me because you are suspicious enough to read all the EULA unlike me who just click next next next, so I don't mind some guy feeling superior on the internet for free.

Edit: Oh wait, its a telco credit reseller lol


This post has been edited by Canfloat: Nov 21 2017, 10:56 PM

It is not who is smarter.
Everyone need to be aware of any offer or promotion as such promotions usually come with t&c

OneXoX gives FREE 28 month validity with minimum topup.
I think that the main reason to port in or sub to it.. Right?

Now.. Tell me which Telco gave so generous FREE 28 validity.
And that is the only good point about it.. Validity.

So what type user are you then?
If you want more data as can see from your ranting..

The best deal will be Tunetalk.. 20GB monthly but need to pay upfront rm200 so that allocation of 20GB monthly for 1 year.
But then.. Make sure never ever use more than 20GB monthly coz it will immediately PAYU after finish your 20GB for that month.

And then another Digi offering 15GB monthly which can be purchase at rm90 estd but only valid up to July 2018.

So.. Take your pick lo.

So what if I am a telco reseller.
I am not hiding but just point out that user need to be aware as well as well.
If you not happy... Just move to another telco.
So what make you join blindly to OneXoX in the 1st place.

Just get the SP+ and cancel the subscription right away, at least you get free stuff on first month added to your SP counters. I purchased RM50 SP+ and I get the freebies on top of just the 10GB.

I agree.

There's no free lunch on earth. When there's too good to be true, there's T&C. Before I port in, I read most of their FAQs and T&C, so that I won't blame them for my own mistake.

I bet moving to other telco will be the same if a person doesn't read carefully.

No problem cancelling..
But u won't get the extra 2GB when u resubscribe to SP+ next time... (It'll be given on the next package renewal)

You can let the AutoRenewal function on..
That means.. if u subscribe 500MB/30 days the system will resubscribe you to the same plan (500MB/30 days) again after 30 days..

hey guys...why my onexox cannot send message to 5 digit number? like 33488

is it onexox block outgoing message to 5 digit number?

yes... xox block sending message to 5 digit number service

how about Bank's tac, any problem in receiving tac or sms notifications from bank?