No problem on receiving TACs from banks...

Is the iMessage/Facetime still a problem with Onexox? Since few days ago still can't register.

EDITED

This post has been edited by xisan: Nov 24 2017, 10:04 PM

1st picture - iPhone 8+ - 4G - TuneTalk - Blue Cube Sunway Pyramid
2nd picture - Note 8 - 4G+ - OneXOX - Blue Cube Sunway Pyramid

If I'm not mistaken xox charge for imessage, so you may need to ask them on this.

Or may be you have insufficient credit balance.

They deducted my credits for few Ringgits already since few days ago.
Imessage keep try and try and that cost me 50 cents every time.

Alright sadly yes, xox did charge for imessage. Not too sure what's their solution on this.

From us, one thing we can do is temporarily disable imessage until it got resolved.

Not sure if others have this issue resolved or not.

This post has been edited by eeeglow24: Nov 24 2017, 11:41 PM

Called their CS said try again after 30 minutes, that's at 8pm just now. Did try, still the same and they said to call them again to check.
Will call tomorrow.

digi also charge for imessage.

Thanks. Glad to know that.

👍👍

DA Balance RM 3.09
MA Balance RM 0.00
Expiry Date 21-Dec-2019
Free SMS
Unutilized Free SMS 600
Season Pass Counter
Voice (minutes) 0
SMS 0
Data (MB) 512




Above is my account status,

Why there is no data active on my phone
I already set to limit 512mb per months

Because the 512MB is still stored in season pass. Purchase a data plan from the season pass balance to utilize it.

Hmmm .....

You're sure you're subscribed to 500MB monthly plan or was it 5GB monthly plan ?

Maybe it was 5GB monthly plan and set to limit 512MB per month in the phone ?



(uneducated guess: spfat10 = 10gb 1st month, 5gb 2nd month and 5gb 3rd month = 512mb balance)

As usual, the correct answer would be to call CS at 12273 and check your previous subscription history .....

i subscribed to FAT10,1st month got additional 10GB free.

Below is my 2nd account for my mother,i subscribed FAT10.
1st month got additional 10GB free,after 1 month,totally cannot go to internet,i really dun understand how's work？

DA Balance RM 3.22
MA Balance RM 0.00


Expiry Date 09-Feb-2020
Free SMS
Unutilized Free SMS 300
Season Pass Counter
Voice (minutes) 0
SMS 0
Data (MB) 11264

mean i need to purchase the SP PLUS 30 1st then only i can set limit to every month 512 mb?

When you first subscribed FAT10 , you got 10GB data in your Season Pass (unactivated) 28mths validity. You also got FREE 10GB Activated data (30 days) as a one time welcome gift.

It is the activated data that is finished.

If you want to use more data, then just activate part of the Season Pass 11264 mb (unactivated) Balance . You can activate bit by bit (min 500 mb) for 1 mth usage, so that you only use what you need for 1 mth, no waste. If finish before 1 mth, just activate another portion. The remaining balance in your season pass will still carry forward until the expiry date of your 28mth validity.

You can activate using diff method, one of them using the *150# from your dialer.

*150#

Choice
--------
3. Internet
2. Subscribe from season pass

Choose how much you need to activate

This post has been edited by Ngto: Nov 26 2017, 03:50 PM

You may try to exchange the sim to both phone? Tunetalk to N8 and XOX to IP8?

This post has been edited by Elvin7: Nov 27 2017, 09:30 AM

ok thanks,now i understand,later will go back and activate for my mum


can i activate at Home Self Care Portal

This post has been edited by auntmeggi: Nov 27 2017, 11:23 AM

then in future what plan shuld i buy?