QUOTE(steamaccseller16 @ Aug 4 2017, 07:11 PM)
There is a cooling period. Got few options:1. Wait for the cooling period
2. Call bank said that you just change your telco
3. Change phone no in the ATM to another, then change back to original no
ONEXOX Thread : Latest Season Pass available now, all about OneXOX
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Aug 7 2017, 10:18 AM
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#1
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QUOTE(steamaccseller16 @ Aug 4 2017, 07:11 PM) There is a cooling period. Got few options:1. Wait for the cooling period 2. Call bank said that you just change your telco 3. Change phone no in the ATM to another, then change back to original no |
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Aug 23 2017, 02:33 PM
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Aug 24 2017, 09:48 AM
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QUOTE(kici meow @ Aug 24 2017, 05:02 AM) i also wasted rm30 ...but its my mistake....but thier maketing is really confusing for newbie i must say Yes, at first it is really complicated to understand and the official site not really helpful.That's why it is better to register with dealer so can ask more info and tips. |
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Sep 7 2017, 10:10 AM
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#4
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Sep 7 2017, 05:47 PM
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#5
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QUOTE(kaiserkiok @ Sep 7 2017, 03:13 PM) Hi, I'm confuse with DA/MA, New sim card preload rm 5 in MA, just now I reload it goes to DA, what's the different? DA - Balance in this account will get special rate for calling. So, if you do calling, it will utilize season pass > DA > MA in this order.MA - Balance in this account is use to buy internet plan, season pass or sharing MA balance. So, when you buying plan it will utilize MA > DA in this order. Depends on the amount you reload, some will go to DA some will go to MA. If you reload RM50 and above, all amount will go to DA. |
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Sep 7 2017, 06:20 PM
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#6
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QUOTE(kaiserkiok @ Sep 7 2017, 05:59 PM) Just curious, if I reload 50, it goes to DA, means act no diff if I buy the voice package or not, is that right? All my call is same 9cents per block? Season pass is always the cheapest: 9 sen / minitFriends and family: 12 sen / minit DA to onexox network: 15 sen / minit DA to other network: 18 sen / minit MA: 24 sen / minit However, season pass is count by min eventhough you only having short call (less than 30sec), if I'm not mistaken. |
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Sep 8 2017, 10:49 AM
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#7
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Sep 13 2017, 10:10 AM
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#8
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QUOTE(55665566 @ Sep 13 2017, 08:17 AM) Just port in to OneXOX, bought SP FAT50 and SP FATVOICE, 1. Yes, this to stop auto renewal. Your current data not affected. If you didn't do this, on 12/10/2017, it will auto subscribe 10Gb data.Now my balance: DA:RM30.00 MA:RM0.00 Exp: 12/01/2020 FreeSMS: 150 Data: 10100.0MB DataExp: 12/10/2017 8:00:00 SeasonPass: 11.00GB,333m,0sms Question: 1. should I send <Data ar off> now? if i do that, the 10000mb will just disappear straight away? 2. if i were to activate 500mb/30days data later on, i finished use 500mb within 30days, can i just activate a new 500mb straight away or i need to wait for 30days to finish? (so my seasonpass balance = 10.5gb?) 3. since i bought sp fatvoice and sp fat10 already, if i were to buy sp fat5, what will happen? 4. since i reload rm105 already, why didnt my expiry date extend to +105 days? 2. Yes, you can subscribe new data plan anytime, no need to wait the expiry date. 3. You can buy but you will not get free 5gb data since you already claim it for fat10. 4. Please get back with your dealer or you can call customer service. |
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Oct 5 2017, 04:49 PM
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#9
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Oct 5 2017, 04:56 PM
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#10
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QUOTE(guest9 @ Oct 5 2017, 04:28 PM) Hi, I'm not sure if this has been asked before, but based on my search i think it hasn't. 1. Yes. Line must be active for prepaid and the registered name is belong to you.So I recently acquired a UMobile number around mid Septmember, but decided to change to another celcom-based telco since the reception here is Pekan Pahang is pitiful indoors. I did not reload more than rm30 so the line is not active and currently is in its grace period. 1. So do I need to reload again to my umobile number before proceeding with MNP to XOX (i.e. line is active and can make calls)? 2. If the MNP is unsuccessful, let say I am unaware there is minimum period of 1 month or so that I have to stick with UMobile, will my MNP fee be forfeited and I need to pay again for the next attempt? Hope someone can share some insight, thanks. 2. Actually there is no MNP fee. Is just the price of the sim card = RM10. If the sim card is still available and not being used yet, you can request MNP again if the previous request is unsuccessful. I suggest you subscribe with dealer to make the process easier. |
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Oct 11 2017, 07:11 PM
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#11
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QUOTE(Juneapril @ Oct 11 2017, 06:44 PM) Hi, I'm curious to know how much Onexxo cost for 3 minutes voice call to other network? I know the cost for the FIRST minute is 9 cent but aboit the rate for the subsequent minute? Is still 9 cent per minute? Season pass minute: 9 sen / minuteFriends and family: 12 sen / minute DA to onexox network: 15 sen / minute DA to other network: 18 sen / minute MA: 24 sen / minute Depends on which one you utilize. The cheapest will be by using season pass, 27 sen for 3 minutes voice call (for none idd or special no call). |
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Nov 16 2017, 05:53 PM
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#12
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QUOTE(siawyent @ Nov 16 2017, 03:43 PM) How does the User get user works? If me and my mum both want to MNP from Digi to XOX, can I be her referral, while we MNP together? Need to MNP your number first, after successful then can MNP your mum number with yours as referral (User get user). So every time your mum topup, you will get partial credit.and can I purchase the SP50+ straight after MNP and transfer partial of the Data and Voice call to my mother? or like Digi, can only transfer credit after 3 months ? Yes, can purchase and transfer straight away after both MNP succesful. This post has been edited by maxubex: Nov 16 2017, 05:55 PM |
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Nov 21 2017, 10:08 AM
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#13
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QUOTE(siawyent @ Nov 19 2017, 10:25 PM) Anyone using XOX line has any problem to receive Bank or Credit card's TAC? There will be a cooling period once port in. This is also apply to all MNP process.I am thinking to MNP to XOX, but saw there is a post on XOX line that the TAC will come 1-2 hours later for Credit card payment. Anyone can share experience on this matter? During this period, you may not receive TAC. But after that, shouldn't have any problem. There is a workaround if you didn't want to wait for cooling period to end: 1. Call bank said that you just change your telco (MNP) 2. Change phone no in the ATM machine to another, then change back to original no |
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Jun 22 2018, 10:00 AM
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#14
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QUOTE(cougar richard @ Jun 21 2018, 01:26 PM) I am interested to MNP from UMobile to OneXOX Black B10. currently got promotion free simpack for B10 plan.this is a postpaid plan right? work like postpaid, but not a postpaid Unused Data and Talk time can carry forward too? yes, but data limit to 100GB This plan do not have bundled sms, so if i send sms means I will be charged for each sms sent right? yes, 10sen per sms but u must have credit. you can buy bundle sms share from user too. it will be cheaper. Lastly, let say my data and talk time finished before next billing cycle, if I would like to make call or surf net, I need to pay extra charge right or simply I cannot use at all? you can buy season pass for data or min. if call pay per use is 15sen per minute but u must have credit This post has been edited by maxubex: Jun 22 2018, 10:08 AM |
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Aug 1 2018, 04:38 PM
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#15
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QUOTE(DarkForXe @ Aug 1 2018, 03:37 PM) Hi guys. I just ported to XOX prepaid. Is there a need to top-up once i successfully activated the account? mnp? If mnp, no need. Only new number need top up to get the 28 months validity.I checked my validity in the xox app and it says December 2020 which is 28 months as promised. But there is a guy from a phone shop told me that i need to top up within a week or the number will get canceled. Is this just some old/outdated policy? Thanks. |
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Oct 9 2018, 10:44 AM
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#16
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those with OTP/TAC issue, may i know which APN did u use?
Could you try use XOX APN as the APN and see whether it helps? last time i have issue to receive TAC from prudential website, then the customer service told me to use this APN and it really works. |
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Nov 23 2018, 11:48 AM
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#17
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QUOTE(wyh @ Nov 23 2018, 10:18 AM) yes line active and only season pass will carry forward until your line terminated. if u already activate data from season pass, that data only valid for 30 days. after that will expire and unused data will burn. that's why only activated minimum data that you need/use only per month.if black, u not need do this activate data process. all unused will be carry forward. |
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Apr 5 2019, 03:00 PM
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#18
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QUOTE(stephenthk @ Apr 5 2019, 08:35 AM) Btw, 1) can share a maximum of 10GB each time, minutes & SMS to all XOX subscribers depending on the account balance.1) what is the MAX amount of Voice & SMS you can transfer/share with another XOX Number? There is some limits, right? 2) Auto Data recurring, after the period of subscribed has finished (e.g. 30 days). Do you have to stop the Data Recurring every single time you transferred & used the data from your SP? or only Once(whole Life)? For example, I have data usage in April, and I stopped the Recurring Data. Then, in July I transferred & used some data again. So, Do I need to stop the Data Recurring during that time, again? I hope I get my question clear enough..... TQ in advance. Limited to 3 times a day, for subscriber to subscriber. 2) Not very clear. But everytime you activate season pass data, it will come with auto recurring at the end of 30days. u need to disable each time. You can check at your account balance. it will state either recurring or expire date for the data depending whether u already disable or not. |
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Apr 12 2019, 10:10 AM
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#19
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QUOTE(piglover @ Apr 12 2019, 09:24 AM) Hi. I got a question on the season pass. Yesterday i open 1GB from my season pass and now left 100mb. Can i open another 1Gb before the 100mb finish? Must finish it first. Or you can choose option to add on data but the data expiry date wouldn't change. It follow the original date. |
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Apr 12 2019, 11:38 AM
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#20
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QUOTE(piglover @ Apr 12 2019, 10:52 AM) Use SMS:a. To subscribe 5GB add-on data volume: Key in DATA< space >ADD< space >5GB and send to 23388/22111 b. To subscribe 1GB add-on data volume: Key in DATA< space >ADD< space >1GB and send to 23388/22111 c. To subscribe 500MB add-on data volume: Key in DATA< space >ADD< space >500MB and send to 23388/22111 d. To subscribe 100MB add-on data volume: Key in DATA< space >ADD< space >100MB and send to 23388/22111 source: onexox user guide |
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