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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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jjj2
post Oct 7 2018, 10:04 AM

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QUOTE(qdipanda @ Oct 7 2018, 10:02 AM)
hi... can I request for downgrade to 100mbps? without extend contract period? my plan stil within contract

im prefer pay rm99, cause I'm only use on weekend...

anybody and advice?
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Yes you can with contract reset, no penalty.
jjj2
post Oct 7 2018, 10:05 AM

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QUOTE(rkcw @ Oct 7 2018, 09:59 AM)
since my contract ended, can terminate and reapply to get first month bill off and new router? smile.gif
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Yes you can.. do drop us a pm or email at sales@timefibre.com


marccus
post Oct 7 2018, 10:05 AM

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looks like can choose to downgrade or upgrade in SelfCare portal.




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jjj2
post Oct 7 2018, 10:06 AM

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QUOTE(gin&tonic @ Oct 7 2018, 09:55 AM)
Received Time email upgraded to 500 Mbps @rm139. But why some are getting rm129 and even rm119 here? So many different pricing.
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This is because some customers have previous promo (such as Incog Promo), so this promo is being carried forward.

Thanks.

This post has been edited by jjj2: Oct 7 2018, 10:06 AM
kenn723
post Oct 7 2018, 10:06 AM

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hi guys, ive been upgraded to 500mbps as reflected in my time selfcare page.

I have restarted my modem and still get 100mbps speed.

Anyone faces this issue?
jjj2
post Oct 7 2018, 10:07 AM

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QUOTE(marccus @ Oct 7 2018, 10:05 AM)
looks like can choose to downgrade or upgrade in SelfCare portal.
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Yes exactly.
jjj2
post Oct 7 2018, 10:08 AM

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QUOTE(mas1900 @ Oct 7 2018, 09:54 AM)
Astro TIME IPTV no upgrade :~~~~~~~~~~~
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Sorry temp no.
jjj2
post Oct 7 2018, 10:10 AM

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QUOTE(udin901 @ Oct 7 2018, 04:22 AM)
i got upgraded to 500mbps from 100mbps, but ive been speed testing..its still 100mbps..subscribed last month and im using cable cat 5e and also 5ghz wifi on my iphone7..do it takes time to come or what? owh they give me AC1200 btw

owh..i need to restart my router..nvm..thanks TIME.. rclxm9.gif
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Hi Din Bro..J here.

Upgrade in progress, will only be fully completed by 15th Oct.

Whatsapp me if you need any help ya.
phhweittt
post Oct 7 2018, 10:13 AM

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QUOTE(marccus @ Oct 7 2018, 10:05 AM)
looks like can choose to downgrade or upgrade in SelfCare portal.
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Ease of use for subscribers
veron208
post Oct 7 2018, 10:13 AM

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QUOTE(jjj2 @ Oct 7 2018, 10:10 AM)
Hi Din Bro..J here.

Upgrade in progress, will only be fully completed by 15th Oct.

Whatsapp me if you need any help ya.
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Can recommend which router is good for 500 mpbs ?
JinXXX
post Oct 7 2018, 10:14 AM

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QUOTE(badtz_mark @ Oct 7 2018, 09:43 AM)
Can PM me your winbox screenshot of the setup?

I use to have that same model ...can't seem to get gigabit internet Speeds.
Upgraded to ubiquiti
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which part of the screenshot ? the config is average config...just pppoe dailer je.. hahhahaha

QUOTE(jjj2 @ Oct 7 2018, 10:10 AM)
Hi Din Bro..J here.

Upgrade in progress, will only be fully completed by 15th Oct.

Whatsapp me if you need any help ya.
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could it be related ? premature sending of email notification to customer.. while the upgrade haven't completed yet?
nixuotan
post Oct 7 2018, 10:14 AM

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What is the best router or mesh for gigabit wifi that you guys will recommend? Something that can safely cover at least 2000 sqft.
marccus
post Oct 7 2018, 10:18 AM

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Can support Time and buy router from them pun, hahaha

https://selfcare.time.com.my/userv3/addons
party
post Oct 7 2018, 10:20 AM

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Linksys EA6350 and D-Link DIR-882

which one is better? mostly using wireless here.
party
post Oct 7 2018, 10:26 AM

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QUOTE(JinXXX @ Oct 7 2018, 09:32 AM)
already got the email saying i've been upgraded tested using speedtest macam sama je...

anyhow im using mikrotik RB750GL , which is a gigabit router and my pon/gpon is the white huawei one

do i need to restart the pon/gpon unit ?
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phone might not be able to support 1gb. the FAQ got write. so depends on ur model..i see there phone like galaxy s9 and iphone x max also 480mbps only.
pizzaboyj
post Oct 7 2018, 10:36 AM

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sad.gif i just signed up for the 300mbps in april, got the ac1200 router, and because im under 12 months usage, i cant get the DIR-882 RIP
FusionXY
post Oct 7 2018, 10:36 AM

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QUOTE(nemoegg @ Oct 7 2018, 08:22 AM)
Free upgrade modem 24 month contract T_T
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Hi, which plan that you're using?

Why you got free AC2600 router one.

Mine only can get the AC1200 only nia.

Thanks.
SUSkevin23
post Oct 7 2018, 10:37 AM

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Yup. Got the email.

And also phone model affects ur speedtest.

On my s9plus i can get 350mbps.

On my redmi note 5, i m getting 200mbps only
xinjiechew
post Oct 7 2018, 10:37 AM

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anyone can give me the link for the free dir-882? my one gone after i relogin and no more notification pop up...thanks alot!
jjj2
post Oct 7 2018, 10:40 AM

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QUOTE(party @ Oct 7 2018, 10:20 AM)
Linksys EA6350 and D-Link DIR-882

which one is better? mostly using wireless here.
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D-Link DIR-882

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