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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science
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jjj2
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Oct 7 2018, 10:04 AM
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QUOTE(qdipanda @ Oct 7 2018, 10:02 AM) hi... can I request for downgrade to 100mbps? without extend contract period? my plan stil within contract im prefer pay rm99, cause I'm only use on weekend... anybody and advice? Yes you can with contract reset, no penalty.
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jjj2
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Oct 7 2018, 10:05 AM
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QUOTE(rkcw @ Oct 7 2018, 09:59 AM) since my contract ended, can terminate and reapply to get first month bill off and new router?  Yes you can.. do drop us a pm or email at sales@timefibre.com
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marccus
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Oct 7 2018, 10:05 AM
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New Member
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looks like can choose to downgrade or upgrade in SelfCare portal. Attached thumbnail(s)
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jjj2
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Oct 7 2018, 10:06 AM
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QUOTE(gin&tonic @ Oct 7 2018, 09:55 AM) Received Time email upgraded to 500 Mbps @rm139. But why some are getting rm129 and even rm119 here? So many different pricing. This is because some customers have previous promo (such as Incog Promo), so this promo is being carried forward. Thanks. This post has been edited by jjj2: Oct 7 2018, 10:06 AM
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kenn723
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Oct 7 2018, 10:06 AM
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hi guys, ive been upgraded to 500mbps as reflected in my time selfcare page.
I have restarted my modem and still get 100mbps speed.
Anyone faces this issue?
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jjj2
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Oct 7 2018, 10:07 AM
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QUOTE(marccus @ Oct 7 2018, 10:05 AM) looks like can choose to downgrade or upgrade in SelfCare portal. Yes exactly.
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jjj2
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Oct 7 2018, 10:08 AM
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QUOTE(mas1900 @ Oct 7 2018, 09:54 AM) Astro TIME IPTV no upgrade :~~~~~~~~~~~ Sorry temp no.
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jjj2
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Oct 7 2018, 10:10 AM
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QUOTE(udin901 @ Oct 7 2018, 04:22 AM) i got upgraded to 500mbps from 100mbps, but ive been speed testing..its still 100mbps..subscribed last month and im using cable cat 5e and also 5ghz wifi on my iphone7..do it takes time to come or what? owh they give me AC1200 btw owh..i need to restart my router..nvm..thanks TIME..  Hi Din Bro..J here. Upgrade in progress, will only be fully completed by 15th Oct. Whatsapp me if you need any help ya.
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phhweittt
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Oct 7 2018, 10:13 AM
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QUOTE(marccus @ Oct 7 2018, 10:05 AM) looks like can choose to downgrade or upgrade in SelfCare portal. Ease of use for subscribers
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veron208
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Oct 7 2018, 10:13 AM
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QUOTE(jjj2 @ Oct 7 2018, 10:10 AM) Hi Din Bro..J here. Upgrade in progress, will only be fully completed by 15th Oct. Whatsapp me if you need any help ya. Can recommend which router is good for 500 mpbs ?
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JinXXX
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Oct 7 2018, 10:14 AM
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QUOTE(badtz_mark @ Oct 7 2018, 09:43 AM) Can PM me your winbox screenshot of the setup? I use to have that same model ...can't seem to get gigabit internet Speeds. Upgraded to ubiquiti which part of the screenshot ? the config is average config...just pppoe dailer je.. hahhahaha QUOTE(jjj2 @ Oct 7 2018, 10:10 AM) Hi Din Bro..J here. Upgrade in progress, will only be fully completed by 15th Oct. Whatsapp me if you need any help ya. could it be related ? premature sending of email notification to customer.. while the upgrade haven't completed yet?
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nixuotan
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Oct 7 2018, 10:14 AM
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New Member
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What is the best router or mesh for gigabit wifi that you guys will recommend? Something that can safely cover at least 2000 sqft.
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marccus
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Oct 7 2018, 10:18 AM
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New Member
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Can support Time and buy router from them pun, hahaha https://selfcare.time.com.my/userv3/addons
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party
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Oct 7 2018, 10:20 AM
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Linksys EA6350 and D-Link DIR-882
which one is better? mostly using wireless here.
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party
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Oct 7 2018, 10:26 AM
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QUOTE(JinXXX @ Oct 7 2018, 09:32 AM) already got the email saying i've been upgraded tested using speedtest macam sama je... anyhow im using mikrotik RB750GL , which is a gigabit router and my pon/gpon is the white huawei one do i need to restart the pon/gpon unit ? phone might not be able to support 1gb. the FAQ got write. so depends on ur model..i see there phone like galaxy s9 and iphone x max also 480mbps only.
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pizzaboyj
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Oct 7 2018, 10:36 AM
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 i just signed up for the 300mbps in april, got the ac1200 router, and because im under 12 months usage, i cant get the DIR-882 RIP
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FusionXY
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Oct 7 2018, 10:36 AM
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QUOTE(nemoegg @ Oct 7 2018, 08:22 AM) Free upgrade modem 24 month contract T_T Hi, which plan that you're using? Why you got free AC2600 router one. Mine only can get the AC1200 only nia. Thanks.
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SUSkevin23
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Oct 7 2018, 10:37 AM
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Yup. Got the email.
And also phone model affects ur speedtest.
On my s9plus i can get 350mbps.
On my redmi note 5, i m getting 200mbps only
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xinjiechew
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Oct 7 2018, 10:37 AM
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Getting Started

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anyone can give me the link for the free dir-882? my one gone after i relogin and no more notification pop up...thanks alot!
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jjj2
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Oct 7 2018, 10:40 AM
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QUOTE(party @ Oct 7 2018, 10:20 AM) Linksys EA6350 and D-Link DIR-882 which one is better? mostly using wireless here. D-Link DIR-882
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