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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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SUSkevin23
post Apr 28 2018, 09:40 PM

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Time internet not stable. Will suddenly disconnect. Then have to restart router.

And the 100mbps speed is BS. I have never gotten close to 100mbps.

Now i do speedtest and the speed is 8mbps.

And dont ask me to call their CS. Totally useless

This post has been edited by kevin23: Apr 28 2018, 09:40 PM
SUSkevin23
post Apr 28 2018, 09:42 PM

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QUOTE(skty @ Apr 27 2018, 01:37 AM)
just installed TIME yesterday and already have a nightmare experience with it.

1) the internet LED keep showing red color even during installation time.
2) the router sometime hang, cant even log in into the router page. restart multiple time only can go in.
3) wifi and LAN connection keep reconnect.

so bad experience. thinking of cancel it already. lmao
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Its unstable. Thinking of switching to Maxis already. Their speed all BS.
SUSkevin23
post Apr 28 2018, 09:55 PM

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QUOTE(kmrdeva @ Apr 28 2018, 09:51 PM)
Reported to Time CS?
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Reported many times. Standard answer is restart router and all. Funny thing is when i am on the phone with them and they ask me to do speedtest, my speed will be around 80-90mbps.

A few hours later my speed will drop back to below 10mbps.

Tired of calling them already. Waste time
SUSkevin23
post Apr 28 2018, 10:26 PM

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QUOTE(kmrdeva @ Apr 28 2018, 10:19 PM)
Could be anything, really. Severe interference from other wifi networks, router issue, client device problem etc.

Anyway wish you success with the maxis line. I have no problem with my 300mb time fibre connection, luckily.
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Whr is ur location?

Condo or landed?
SUSkevin23
post Apr 29 2018, 08:06 AM

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QUOTE(jjj2 @ Apr 29 2018, 01:14 AM)
Hi,

May I know which router are you using ?
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The cylinder shape tp link one
SUSkevin23
post Apr 29 2018, 08:30 AM

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Look my time internet is not working again
Attached Image

My speedtest
Attached Image

Shittiest internet ever
SUSkevin23
post Apr 29 2018, 08:58 AM

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QUOTE(SilentVampire @ Apr 29 2018, 08:42 AM)
Change your router. It is the cause of your problems.
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I just changed. This is the router time asked me specifically to buy.

Initially the speed was good. But then it went downward all the way.

Sorry its not tplink. Its d-link cylinder shape router. Bought for 200 plus.

Doubt its router problem cause i managed 90mbps speedtest before.

This is confirm internet problem. They throttling the speed.

This post has been edited by kevin23: Apr 29 2018, 09:05 AM
SUSkevin23
post Apr 29 2018, 10:07 AM

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QUOTE(jjj2 @ Apr 29 2018, 09:56 AM)
Hi,

If you are referring to TIME stock router, cylinder type is D-Link DIR850L.

The router TIME is selling is TP-Link Archer C1200. So now you are using this TP-Link router right ?

Looking at your screenshots, are you far away from the Router ?

1) Please do a test using a Cat5e/Cat6 network cable directly plug to the TP-Link Router. You will need a laptop/pc with Gigabit network port.
2) To rule out the Router problem, after the Test No. 1 above, if it's still giving you such low speed, please do a direct connection to your ONU (text me will guide you step by step).
Thanks.
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Long time ago when Time just launch, they gave me a router which is white in colour. That was a few years back.

Then they gave me a free speed upgrade, but that old router could not support the upgraded speed. So they asked me to buy dir850 dlink router.

I bought from PC shop. They guided me over phone on how to install.

The first few weeks the speed was fine. Was getting more than 50mbps averagely.

However after that, the speed drop down to below 10mbps on every speedtest i did. Even i sit next to router also the same.

All this speedtest was done over wifi. I am not asking for 100mbps speed over wifi. Even 50mbps is good enough.

Problem is i am only getting 7-8mbps on speedtest nowadays


SUSkevin23
post Jul 12 2018, 09:02 PM

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At the moment more than happy with this.

Attached Image

I dont see the point having huge speed upgrades. In the end use for dota, watching youtube n browsing. Not much difference.
SUSkevin23
post Sep 29 2018, 11:56 PM

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Mine also upgraded to 500mbps d.


SUSkevin23
post Sep 29 2018, 11:58 PM

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QUOTE(barry @ Sep 29 2018, 07:00 PM)
Mine's 100mbps package here at TTDI, now getting around 180-190mbps downlod as tested around  6.55pm.

I gave up on the stupid dlink 850 and I invested in a xiaomi router - way better wifi coverage and signal strength.
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Ya the dir 850 is lousy man


Which xiaomi router u use?
SUSkevin23
post Sep 30 2018, 06:05 PM

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QUOTE(chnghs @ Sep 30 2018, 02:31 PM)
True or not?
I am at present on streamyx 8mbps. Cost rm 139 . No upgrade no discount.Fed up.
Thinking seriously of migrating to time .BUT still on contract with streamyx.
A time reseller told me that Time would help me in settling the RM 500 penalty for breaking the 2year contract.
True or Not
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Its not they pay for ur streamyx penalty.

Its they give u rm500 rebate on ur time first few mths bills.

100/mth for 5 mths. Something like that.
SUSkevin23
post Sep 30 2018, 08:02 PM

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Time called and told me i got free router.. Haha
SUSkevin23
post Sep 30 2018, 08:03 PM

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QUOTE(David83 @ Sep 30 2018, 08:03 PM)
Wow! Are you a new sign up?
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Nope.. 3 years d
SUSkevin23
post Sep 30 2018, 08:25 PM

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QUOTE(skty @ Sep 30 2018, 08:23 PM)
you got ask what router you will be getting?
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Nope. But shud be the one in the picture above...
SUSkevin23
post Oct 1 2018, 11:29 AM

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QUOTE(Yamy @ Oct 1 2018, 10:21 AM)
Can't wait for today TIME later announcement for their new package
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Annoucement is today?
SUSkevin23
post Oct 1 2018, 02:21 PM

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Apparently the free router(ac1200) will also have free installation. The time technician will come over to fix it.
SUSkevin23
post Oct 1 2018, 02:37 PM

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QUOTE(David83 @ Oct 1 2018, 02:32 PM)
Anybody claimed the free router upgrade from the page somebody shared yesterday?
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Tried to redeem at selfcare page but they say its offline till 1st October.

Maybe tomorrow try again
SUSkevin23
post Oct 1 2018, 03:17 PM

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QUOTE(draex3 @ Oct 1 2018, 02:40 PM)
can't seem to find the page, where did you click?
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Google timeselfcare

Login from there
SUSkevin23
post Oct 1 2018, 06:54 PM

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QUOTE(chmodzs @ Oct 1 2018, 04:46 PM)
is the free router eligible only to under contract? I no longer under the contract and can't redeem it.
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Nope. I no contract and just redeemed it and scheduled it this friday

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