Welcome Guest ( Log In | Register )

142 Pages « < 136 137 138 139 140 > » Bottom

Outline · [ Standard ] · Linear+

 10th Gen Honda Civic

views
     
hammercar
post Mar 27 2017, 09:27 AM

Getting Started
**
Junior Member
73 posts

Joined: May 2008
QUOTE(dman @ Mar 24 2017, 12:02 PM)
Weirdly when i saw the maintenance cost of both civic turbo and civic 1.8L, the service cost of the turbo seems cheaper?? It even cheaper than city too...

Can some owner explain or enlighten to us...  smile.gif
*
i tot tat was the case too, but if u add up the columns manually in excel, it is much higher. but not 1.8 still more expensive, but not significant.
daryl020189
post Mar 27 2017, 11:06 AM

On my way
****
Senior Member
510 posts

Joined: Oct 2010


Hi. do u feel the 1.8 version like floating when driving at high speed on highway?
dstl1128
post Mar 27 2017, 11:48 AM

Look at all my stars!!
*******
Senior Member
4,464 posts

Joined: Jan 2003
QUOTE(dman @ Mar 24 2017, 12:02 PM)
Weirdly when i saw the maintenance cost of both civic turbo and civic 1.8L, the service cost of the turbo seems cheaper?? It even cheaper than city too...

Can some owner explain or enlighten to us...  smile.gif
*
Those maintenance costs are assuming every parts of your car remain flawless. And all you need is engine oil change -> of course they would seems cheap. Wait until they list down those parts price like bearings, shocks, turbo hose, aircon maintenance, brake pads, air filter, blower filter, dryer, fuel filter, auto gear filter, auto fluid, gasket, tires ..... etc.


khengoonlim
post Mar 28 2017, 10:42 AM

New Member
*
Newbie
1 posts

Joined: Dec 2013
I'm new here. I faced the same issue with the service indicator in my 1.5TC-P and I'm in the middle of dispute with Honda Malaysia customer service. My indicator A trigger at 48xx KM, call the SC and they asked me to bring the car in for engine oil change only. When indicator B triggered, I need to bring the car in for engine oil change and oil filter change. At 10K, I need to bring the car to SC again for all other service not related to Engine Oil and Filter. I was stuck in disbelieve!! Which mean that in between 10K and in the worst case scenario, I need to pay for 2x Engine oil, 1x Oil filter and 3x labor charges and don't forget my times that I need to spend away from work. I was not been properly informed by the Salesman at the point of booking. What I was told is, this 1.5 turbo operates differently than the normal car service that we use to understand. Whereby service is due at 5K or 10K or 15K etc as determine by manufacturer. This car is based on sensors, it might trigger for service before 10K but usually around 7K or 8K. I was thinking, that's fine, just perform the service slightly earlier than usual. But I was not inform that about the indicator A, B and 10K like what I explain above. Since the cost of ownership of this car is much higher than the 1.8 courter part. The salesman/Honda Malaysia has the responsibility to feed customer with right information so that customer make purchase with the right information. I told Honda Malaysia that they need to honor what was communicated to me at the point to booking and I will not hesitate to bring the case to consumer court if they do not honor what has been communicated to me at the point of purchase.

I hope to hear what other owner faced in this issue. Please share for the benefit of others.

This post has been edited by khengoonlim: Mar 28 2017, 10:45 AM
hihihehe
post Mar 28 2017, 01:35 PM

10k Club
********
All Stars
13,790 posts

Joined: Jan 2006
From: stress & confuse world



QUOTE(khengoonlim @ Mar 28 2017, 10:42 AM)
I'm new here. I faced the same issue with the service indicator in my 1.5TC-P and I'm in the middle of dispute with Honda Malaysia customer service. My indicator A trigger at 48xx KM, call the SC and they asked me to bring the car in for engine oil change only. When indicator B triggered, I need to bring the car in for engine oil change and oil filter change. At 10K, I need to bring the car to SC again for all other service not related to Engine Oil and Filter. I was stuck in disbelieve!! Which mean that in between 10K and in the worst case scenario, I need to pay for 2x Engine oil, 1x Oil filter and 3x labor charges and don't forget my times that I need to spend away from work. I was not been properly informed by the Salesman at the point of booking. What I was told is, this 1.5 turbo operates differently than the normal car service that we use to understand. Whereby service is due at 5K or 10K  or 15K etc as determine by manufacturer. This car is based on sensors, it might trigger for service before 10K but usually around 7K or 8K. I was thinking, that's fine, just perform the service slightly earlier than usual. But I was not inform that about the indicator A, B and 10K like what I explain above. Since the cost of ownership of this car is much higher than the 1.8 courter part. The salesman/Honda Malaysia has the responsibility to feed customer with right information so that customer make purchase with the right information. I told Honda Malaysia that they need to honor what was communicated to me at the point to booking and I will not hesitate to bring the case to consumer court if they do not honor what has been communicated to me at the point of purchase.

I hope to hear what other owner faced in this issue. Please share for the benefit of others.
*
it's your SA fault didn't explain to you

at least i am fully aware of the service reminder. the engine oil will drop faster if you always stuck in the jam or heavy footer.

if the gap of service a and 10k interval service is below 2k, they can do them altogether and you just have to wait for service b.

i did my service a and 10k together at around 7.8 and just did my service b at 16k yesterday. i am heavy footer and 80% city driving
khengoonlim
post Mar 28 2017, 02:59 PM

New Member
*
Newbie
1 posts

Joined: Dec 2013
The SA did explain about service reminder but not complete (accurate) information. He just told me servicing is based on service reminder, indicator A and B. If A triggered usually at around 7K - 8K depending on driving condition, I can still continue to use the car until B triggered. Then the car must be send in for service. To me it is just like an early servicing. I don't have problem with this.

This is not the case after I understand from Honda Malaysia and Service Mgr at the SC. A triggered, send the car in for engine oil change. B triggered, send the car in for Engine oil and filter. 10K send the car in for other parts service. In this case the cost on ownership and time spent is double (or triple) . It is the responsibility of SA or Honda Malaysia to make sure customer fully understood this situation in order for the customer to choose the right car. Especially when this car maintenance is different that the conventional method and double the cost. So the free labor charges at some of the mileage is actually useless, because you already paid for A and B. And most of the service cost (except major) is actually from oil and labor.

To make situation worst, the sensor is an electronic part that may degrade over time or when it is dirty. I just hope its sensitivity stay the same. If it gives you wrong trigger (too early or too late) in the future, that is another problem. Also 2 SC in Penang Island is giving 2 different version of story .... How suck to be in this situation.
hihihehe
post Mar 28 2017, 03:20 PM

10k Club
********
All Stars
13,790 posts

Joined: Jan 2006
From: stress & confuse world



QUOTE(khengoonlim @ Mar 28 2017, 02:59 PM)
The SA did explain about service reminder but not complete (accurate) information. He just told me servicing is based on service reminder, indicator A and B. If A triggered usually at around 7K - 8K depending on driving condition, I can still continue to use the car until B triggered. Then the car must be send in for service. To me it is just like an early servicing. I don't have problem with this.

This is not the case after I understand from Honda Malaysia and Service Mgr at the SC. A triggered, send the car in for engine oil change. B triggered, send the car in for Engine oil and filter. 10K send the car in for other parts service. In this case the cost on ownership and time spent is double (or triple) . It is the responsibility of SA or Honda Malaysia to make sure customer fully understood this situation in order for the customer to choose the right car. Especially when this car maintenance is different that the conventional method and double the cost. So the free labor charges at some of the mileage is actually useless, because you already paid for A and B. And most of the service cost (except major) is actually from oil and labor.

To make situation worst, the sensor is an electronic part that may degrade over time or when it is dirty. I just hope its sensitivity stay the same. If it gives you wrong trigger (too early or too late) in the future, that is another problem. Also 2 SC in Penang Island is giving 2 different version of story .... How suck to be in this situation.
*
like i said, your SA did not provide explain completely.

my SA did inform me the service procedure and also there is stamp checkbox at service booklet for 10k,etc interval and A&B service minder.

you can complain your SA to honda malaysia for inaccurate information but probably you can educate yourself too on how the service interval works when you have free time
isr25
post Mar 28 2017, 04:00 PM

Regular
******
Senior Member
1,263 posts

Joined: Nov 2009
From: Johor Bahru



QUOTE(khengoonlim @ Mar 28 2017, 02:59 PM)
The SA did explain about service reminder but not complete (accurate) information. He just told me servicing is based on service reminder, indicator A and B. If A triggered usually at around 7K - 8K depending on driving condition, I can still continue to use the car until B triggered. Then the car must be send in for service. To me it is just like an early servicing. I don't have problem with this.

This is not the case after I understand from Honda Malaysia and Service Mgr at the SC. A triggered, send the car in for engine oil change. B triggered, send the car in for Engine oil and filter. 10K send the car in for other parts service. In this case the cost on ownership and time spent is double (or triple) . It is the responsibility of SA or Honda Malaysia to make sure customer fully understood this situation in order for the customer to choose the right car. Especially when this car maintenance is different that the conventional method and double the cost. So the free labor charges at some of the mileage is actually useless, because you already paid for A and B. And most of the service cost (except major) is actually from oil and labor.

To make situation worst, the sensor is an electronic part that may degrade over time or when it is dirty. I just hope its sensitivity stay the same. If it gives you wrong trigger (too early or too late) in the future, that is another problem. Also 2 SC in Penang Island is giving 2 different version of story .... How suck to be in this situation.
*
Maintenance Minder is not really using sensors - it's calculated using your driving conditions (short trips, frequent starting and stopping, and hilly terrain) that may push necessary maintenance up to shorter mileage intervals - so your dirty sensor claims is invalid. When your Maintenance Minder service is triggered, usually the oil life still has 1,500KM left - choose the Wrench option to see the oil life balance left. You can schedule a service immediately, but estimate when it'll be close to 0KM left when you do the service.

You can also opt to group the servicing together (oil change + periodic maintenance), or just do the oil change (A) / oil + filter change (B) if you want. Anyway, it's the fault of your Honda Sales Agent, not really Honda since they didn't explain to you. I understand most of the Civic owners already know about this before they even booked the car.

http://www.indyhonda.com/blog/what-is-hond...tenance-minder/

This post has been edited by isr25: Mar 28 2017, 04:02 PM
subaru555
post Mar 28 2017, 04:14 PM

Getting Started
**
Junior Member
102 posts

Joined: Oct 2011
QUOTE(khengoonlim @ Mar 28 2017, 02:59 PM)
The SA did explain about service reminder but not complete (accurate) information. He just told me servicing is based on service reminder, indicator A and B. If A triggered usually at around 7K - 8K depending on driving condition, I can still continue to use the car until B triggered. Then the car must be send in for service. To me it is just like an early servicing. I don't have problem with this.

This is not the case after I understand from Honda Malaysia and Service Mgr at the SC. A triggered, send the car in for engine oil change. B triggered, send the car in for Engine oil and filter. 10K send the car in for other parts service. In this case the cost on ownership and time spent is double (or triple) . It is the responsibility of SA or Honda Malaysia to make sure customer fully understood this situation in order for the customer to choose the right car. Especially when this car maintenance is different that the conventional method and double the cost. So the free labor charges at some of the mileage is actually useless, because you already paid for A and B. And most of the service cost (except major) is actually from oil and labor.

To make situation worst, the sensor is an electronic part that may degrade over time or when it is dirty. I just hope its sensitivity stay the same. If it gives you wrong trigger (too early or too late) in the future, that is another problem. Also 2 SC in Penang Island is giving 2 different version of story .... How suck to be in this situation.
*
firstly, you must understand that a salesperson will always be a salesperson. Their primary objective is to sell you the stuff. Hence, highlighting all the pros of the product only. They will not even touch any negativity of it.

So, if you bought the product and blame it on the salesperson, perhaps you should re-think what went wrong instead and not repeat this mistake.

khengoonlim
post Mar 28 2017, 05:04 PM

New Member
*
Newbie
1 posts

Joined: Dec 2013
Well I do agree that sales person just want to secure the business. But he or she has the responsibility to provides accurate info to his client. They attended training and knows the product better that anyone else. Anyway, I'm just exercising my consumer rights
hihihehe
post Mar 28 2017, 08:20 PM

10k Club
********
All Stars
13,790 posts

Joined: Jan 2006
From: stress & confuse world



QUOTE(khengoonlim @ Mar 28 2017, 05:04 PM)
Well I do agree that sales person just want to secure the business. But he or she has the responsibility to provides accurate info to his client. They attended training and knows the product better that anyone else. Anyway, I'm just exercising my consumer rights
*
yes you have the rights. definitely

but too bad like you said, they just want your business and we have to do our own research on what's not.
i just wonder how the elders felt as they don't really into internet stuff
Ginny88
post Mar 29 2017, 03:10 PM

Regular
******
Senior Member
1,032 posts

Joined: Oct 2011
It really sucks to have to do different servicing for A, B & 10K interval. Grouping servicing together is only if they happen to be close to each other. You may have to go at least 2 times within the 10K service interval, in the worse case 3 times when owners of other cars including turbo cars only need to go once. This is a poor system designed without any consideration for the time of Honda owners. In actual fact the oil filter can be changed together with the engine oil at A so B is not necessary and the 10K interval service is pointless as nothing is done except checking which can be done at A. The trouble of having to go to SC 2-3 times more than usual may be a good reason not to buy a Civic turbo.
dman
post Mar 29 2017, 03:36 PM

On my way
****
Junior Member
540 posts

Joined: Mar 2006


Never owned turbo car before, can anyone tell me whether other Turbo car like BMW or Merc or WRX or Fiesta ST do have the same maintenance style as the Civic Turbo?


hjack
post Mar 29 2017, 09:46 PM

Getting Started
**
Junior Member
276 posts

Joined: May 2012
QUOTE(isr25 @ Mar 28 2017, 04:00 PM)
Maintenance Minder is not really using sensors - it's calculated using your driving conditions (short trips, frequent starting and stopping, and hilly terrain) that may push necessary maintenance up to shorter mileage intervals - so your dirty sensor claims is invalid. When your Maintenance Minder service is triggered, usually the oil life still has 1,500KM left - choose the Wrench option to see the oil life balance left. You can schedule a service immediately, but estimate when it'll be close to 0KM left when you do the service.

You can also opt to group the servicing together (oil change + periodic maintenance), or just do the oil change (A) / oil + filter change (B) if you want. Anyway, it's the fault of your Honda Sales Agent, not really Honda since they didn't explain to you. I understand most of the Civic owners already know about this before they even booked the car.

http://www.indyhonda.com/blog/what-is-hond...tenance-minder/
*
Jz curious, how does it calculate when to change filter as in B ?
isr25
post Mar 29 2017, 09:48 PM

Regular
******
Senior Member
1,263 posts

Joined: Nov 2009
From: Johor Bahru



QUOTE(hjack @ Mar 29 2017, 09:46 PM)
Jz curious, how does it calculate when to change filter as in B ?
*
Maintenance minder always resets to 10,000km but as the above, it depends on your driving conditions on how soon it'll ask you to go for oil change service.
ralfvi
post Apr 3 2017, 12:00 AM

Getting Started
**
Junior Member
109 posts

Joined: Feb 2012
QUOTE(isr25 @ Mar 29 2017, 09:48 PM)
Maintenance minder always resets to 10,000km but as the above, it depends on your driving conditions on how soon it'll ask you to go for oil change service.
*
meaning honda said 10k km intervals at best. but your car ecu will decide if its less than 10k km ?
btw this is only for turbo or both variant.

isr25
post Apr 3 2017, 06:56 AM

Regular
******
Senior Member
1,263 posts

Joined: Nov 2009
From: Johor Bahru



QUOTE(ralfvi @ Apr 3 2017, 12:00 AM)
meaning honda said 10k km intervals at best. but your car ecu will decide if its less than 10k km ?
btw this is only for turbo or both variant.
*
Turbo only. 1.8 will always be every 10,000 for preventative maintenance & oil change interval - it doesn't even have maintenance minder.

So far, my 1.5 oil change interval is also every 10,000km - but I seldom face heavy traffic. You can group the servicing together if you'd like (oil change interval & preventative maintenance) if the disparity is less than 2,500km apart.

This post has been edited by isr25: Apr 3 2017, 06:57 AM
alcatrez
post Apr 3 2017, 07:31 AM

On my way
****
Junior Member
543 posts

Joined: Feb 2006
From: Sungai Petani, Kedah


Guys,
Anyone has the list f spare parts and price?
I want to compare the cost on long term basis. Tq
ralfvi
post Apr 3 2017, 02:46 PM

Getting Started
**
Junior Member
109 posts

Joined: Feb 2012
QUOTE(isr25 @ Apr 3 2017, 06:56 AM)
Turbo only. 1.8 will always be every 10,000 for preventative maintenance & oil change interval - it doesn't even have maintenance minder.

So far, my 1.5 oil change interval is also every 10,000km - but I seldom face heavy traffic. You can group the servicing together if you'd like (oil change interval & preventative maintenance) if the disparity is less than 2,500km apart.
*
ok , thinking to get the 1.8 . this would be good to know. thanks for the info.

QUOTE(alcatrez @ Apr 3 2017, 07:31 AM)
Guys,
Anyone has the list f spare parts and price?
I want to compare the cost on long term basis. Tq
*
good idea!!if some1 can share crucial parts such as
absorber & mountings
engine mountings
brake pad & disc
cvt filter
cvt oil
wheel bearing
drive shaft
fuel filter
spark plugs
air con filter

Lanchio
post Apr 3 2017, 04:55 PM

Casual
***
Junior Member
487 posts

Joined: Sep 2006
QUOTE(ralfvi @ Apr 3 2017, 02:46 PM)
ok , thinking to get the 1.8 . this would be good to know. thanks for the info.
good idea!!if some1 can share crucial parts such as
absorber & mountings
engine mountings
brake pad & disc
cvt filter
cvt oil
wheel bearing
drive shaft
fuel filter
spark plugs
air con filter
*
Source Carlist.my for 1.8L


Engine Oil (6-month/10,000km interval): RM108.90
Oil Filter (1-year/20,000km interval): RM26.30
Air Cleaner, Dust, Pollen Filter: (1½-year/30,000km interval): RM179.11
CVT Fluid (2-year/40,000km interval): RM120.85
Brake Fluid (3-year/60,000km interval): RM33.54
Iridium Spark Plugs (5-year/100,000km interval): RM398.58
Fuel Strainer (5½-year/110,000km interval): RM335.28
Coolant (10-year/200,000km interval): RM128.86


142 Pages « < 136 137 138 139 140 > » Top
 

Change to:
| Lo-Fi Version
0.0266sec    0.42    6 queries    GZIP Disabled
Time is now: 12th December 2025 - 12:42 AM