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 10th Gen Honda Civic

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subaru555
post Mar 11 2016, 10:40 AM

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wow... thais selling at rm141k!!!! shocking.gif

this is not a cheap or even affordable civic!!! sad.gif
subaru555
post Jun 16 2016, 11:32 AM

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even though economy had slowed down, some Honda SA are still arrogant. Went to MH Prestige yesterday wanted to book a 1.8. Dropped by SA was not there (it's ok coz I didn't set an appointment). Called SA and he said he's outside. So, I asked him whether can get his colleague to serve me? He said he'll call. In the end, waited there for 10 minutes like a fool and ask the counter whether anyone can serve me as I wanted to buy a 1.8 version. The counter SA says have to wait for the SA that I dealt with!!!! vmad.gif vmad.gif vmad.gif

So, if he is outside for 1 hour, i need to wait for 1 hour!?!?!?!?

Nonsense! I went off and booked my unit in Mofaz instead!!!!

To the management of MH Prestige, please educate your sales people. No matter what, please serve those customers!!!!!! vmad.gif vmad.gif vmad.gif
subaru555
post Jun 16 2016, 03:15 PM

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QUOTE(shinchan^^ @ Jun 16 2016, 11:38 AM)
so any promo at mofaz?
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No promo la bro... I went to the first one coz got some promo but if attitude like LCLY, then forget about the promo la...

subaru555
post Mar 28 2017, 04:14 PM

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QUOTE(khengoonlim @ Mar 28 2017, 02:59 PM)
The SA did explain about service reminder but not complete (accurate) information. He just told me servicing is based on service reminder, indicator A and B. If A triggered usually at around 7K - 8K depending on driving condition, I can still continue to use the car until B triggered. Then the car must be send in for service. To me it is just like an early servicing. I don't have problem with this.

This is not the case after I understand from Honda Malaysia and Service Mgr at the SC. A triggered, send the car in for engine oil change. B triggered, send the car in for Engine oil and filter. 10K send the car in for other parts service. In this case the cost on ownership and time spent is double (or triple) . It is the responsibility of SA or Honda Malaysia to make sure customer fully understood this situation in order for the customer to choose the right car. Especially when this car maintenance is different that the conventional method and double the cost. So the free labor charges at some of the mileage is actually useless, because you already paid for A and B. And most of the service cost (except major) is actually from oil and labor.

To make situation worst, the sensor is an electronic part that may degrade over time or when it is dirty. I just hope its sensitivity stay the same. If it gives you wrong trigger (too early or too late) in the future, that is another problem. Also 2 SC in Penang Island is giving 2 different version of story .... How suck to be in this situation.
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firstly, you must understand that a salesperson will always be a salesperson. Their primary objective is to sell you the stuff. Hence, highlighting all the pros of the product only. They will not even touch any negativity of it.

So, if you bought the product and blame it on the salesperson, perhaps you should re-think what went wrong instead and not repeat this mistake.


 

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