Yes, I always pay extra every month.

100/50 down and up please. Bring it on TM, those speeds aren't a luxury anymore.

youtube alos problem buffer slow problem people complaint unstable for adv30,adv50 both problem

yes correct its unstable Unifi Advance 30/50

yup, RM229 or RM242 including gst. 50mbps with 20mbps is a huge gap for downloads. so u need to rethink about keeping ur 20mbps. but if ur area seriously under unstable connection...I think most of the problem occur maybe because of the router cannot support 50mbps connection.

Have you got your 20Mbps upload speed?
If not, I think you can complain now, it is already announced on their website.
https://tm.com.my/#/explore

omg really this need to act fast....still got my 10mbps upload...thanks fruitie I will follow ur steps and I'm going to complain now

Have fun complaining with them. Anything fails, straight to SKMM.
That's my style.

yup I'm complaining thru twitter first. let see what will they say about this....yes I will take this to skmm if the upload still 10mbps

*after restart my BTU , the speed still 10mbps.

This post has been edited by kebeckham7: Jan 30 2016, 02:35 PM

previously i use streamyx 1mb to play dota, ping 30++, very stable, 0% packet loss

Now i use unifi 30mb play dota, ping 80+, not stable at all, sometimes 50% packet loss


WHY????? modem problem? unifi sucks?????

This post has been edited by azzjoker: Jan 30 2016, 02:44 PM

kena ffk by courier service that was supposed to come replace power adapter.

i think the unstable is not happen all users, yes i saw people complaining about youtube buffering, game pinging time, facebook and apps store. but i also saw people not having problems with new unifi package.

lodged my report for ADV50 upload speed .. will have to wait for the next working day for port adjustment as advised by CS..

I doubt so. Only standard installation using TM stock router.

All you need to do, set it up yourself once the installer leaves.

yup already made a report about this,

I have been experiencing problem with my Unifi 30... wifi connection suddenly lost internet. HyppTV still continued playing. I plugged in LAN to laptop, there's internet! but Wifi on 3 iPhones and laptops did not have internet, WiFi remained connected.

Earlier I thought it was the stock router's problem (it was happening like every 1 or 2 days), so I changed to TPLink TL-WR1043ND. And I encountered the same problem again. I needed to restart the router to fix it. Has anyone experienced this? Any advice on this?

EDIT: clarification. this is not specific to Apple devices only (iPhone). My case is Wifi connected, but no internet. Once the problem occurs, iPhones and laptops did not have internet (WiFi remained connected).

Channel: Auto
Mode: 11bgn mixed
Channel width: Auto


This post has been edited by onlinepaycheck: Jan 31 2016, 06:08 PM

Do a wireless scan and if you see something like the image above, 2.4Ghz is probably unusable at your location.

The Apps Store issue is no longer there. YouTube issue is once a while for me. Facebook already solved months ago for me. I don't game so I don't know. So far I'm satisfied with my UniFi.

Set the WiFi channel width to 20MHz (NOT 40MHz). It is a well-known issue that Apple devices don't work well with 20MHz.

Also, like @blacktubi said, if you live an area crowded with Wireless AP (especially in high-rise), you may want to consider 5GHz or better still, invest in HomePlug technology which is exactly what I am using.

wowo... so much crowded at your place....

OMG what a crowded wifi connection....