Came straight to TMPoint. Explain to t guy, he gave form to complete, now waiting to hand in to counter staff.

Seems the 24 month contract period will restart once processed.

Still no calls from TM yet, maybe because I only reported to CFM?

just emailed to MCMC. can see today running number is over 900cases de.

Now wait their call....

By the way, so it seems that the staffs at TM Point already know the procedure to give the RM20 discount? I thought usually they will be kinda blur if this isn't a standard practice/procedure.

I read their T&C and found this in their FAQ. Does this mean there is limit in download?

[attachmentid=5151725]

Not yet implemented, for sooooooooooooooooo many years ad since the first launch of streamyx and unifi.

discount?? one time discount?? i expect repackage to RM179.

The lady said she has received my complaint from SKMM and she was calling from TM HQ.

Every month la. One time off, I throw back to them.
It is RM 179 per month now for the existing users but it is better for you to complain to SKMM. I did mine and got the call from TM.

I don't have time these few days, probably will only go this Friday.

This post has been edited by fruitie: Oct 20 2015, 03:23 PM

I did make a complain and I got this CFM #. So i just wait for a call from TM? Has anyone successfully get their discount from TM?

I guess I better make a complaint to SKMM as well, seems to be faster.

If I go personally to TM to upgrade, what do I need to bring ? IC photocopy + ? TQ

Many.

Yes, better.

Yes, that should be sufficient if you are the account holder.

i filed complaint today at 14.47.24 and skmm processed and reply they already escalated to TM at 15.34.57 and status - investigation.. fast action by SKMM.. but waiting 15 working days for tm to take action if not, call SKMM back to complain.

You should receive the call from them tomorrow.

Nope not all TM Point. I go to TM Point Taipan & they still blur about it.
Need to ask them to call TM HQ then can sort out the matter.
My case still not settle only can change to ruby/jumbo/varnam pack. no option for aneka pack

went to tmnutpoint and they gave me the discount.



still waiting for the speed issue to be resolved

This post has been edited by Moogle Stiltzkin: Oct 20 2015, 04:16 PM

mine took 2days for them to upgrade in system. rated them "0" for service provided and they called back to apologize

I think mine didn't go though then.

Anyway, got it settled at TMPoint.

Which TMPoint is not blur about the RM20 discount for Unifi Mbps30/Mbps50?
I'm planning to go the one which would not send me back because they don't know the procedure

if only i could rate them negative number i would