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Unifi Official TM UniFi High Speed Broadband Thread V22, ( -_・) ︻デ═一▸ Maxis & Time

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JamesCloud
post Oct 20 2015, 10:25 AM

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QUOTE(soul_project @ Oct 20 2015, 10:09 AM)
Hi guys. Reporting in ya. Complain to skmm is effective. TM called earlier and inform I can get the promo price of 179 instead of 199 which I subscribed to last month. Just need go tm point sign documents. Am gonna go to bangsar tm point now.
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hi Bro. i also just subscribe to RM199 30Mbps 2mons back. u mean can get RM179 Price?

Please advise. Thanks
JamesCloud
post Oct 20 2015, 10:42 AM

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QUOTE(syazone @ Oct 20 2015, 08:47 AM)
just call 100 & complaint to technical team, one of my customer face this kind of problem where order completed in the TM system but not getting 30mbps speed. the technician came to his house (high rise) & doing config
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Hi All. same happened to me. paid 30Mpbs. but they just come and set for me after 1month. now i just got 30Mbps. but TM dont want rebate me on over charge for previous month.

Technician called me. he said impossible for me to get 30Mbps. coz they havent set for me. what been charge and shown in system is just paperwork updated in TM System on 30Mbps.

TM like robbing. if im lawyer. i will sue them. they just ignore us. charge 30. provide service of 5.


Besides, i just subscribe 30Mbps RM199. anyone successfully to change it to RM179?
JamesCloud
post Oct 20 2015, 10:50 AM

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QUOTE(fansoption @ Oct 20 2015, 10:46 AM)
Hi they come to your home set what config?
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i not sure. he came to my house outside. use WIFI login. i gave him password. after he did the config. he what's app me the speed test. then i back home check. ok...


JamesCloud
post Oct 20 2015, 10:56 AM

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QUOTE(fansoption @ Oct 20 2015, 10:51 AM)
like that also can haha!
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boh bian. i just out... they didnt call me in advance. just sudden come to house. else.. i also wanna know what he did.
JamesCloud
post Oct 20 2015, 11:15 AM

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QUOTE(desmondk @ Oct 20 2015, 11:11 AM)
Damn I just applied VIP5 last week before the promo came out... they coming to install this weekend.
Anyhow can I upgrade to 30Mbps? do I upgrade it now or after installation?
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your case dont worry. VIP 5 upgrade anytime also ok. and they allow. after installation is ok also. but u can request upgrade now. when they come install. make sure u get 30Mbps and under RM179 package
JamesCloud
post Oct 20 2015, 03:06 PM

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just emailed to MCMC. can see today running number is over 900cases de.

Now wait their call....
JamesCloud
post Oct 20 2015, 03:09 PM

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QUOTE(OKLY @ Oct 20 2015, 03:07 PM)
By the way, so it seems that the staffs at TM Point already know the procedure to give the RM20 discount? I thought usually they will be kinda blur if this isn't a standard practice/procedure.
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discount?? one time discount?? i expect repackage to RM179.
JamesCloud
post Oct 30 2015, 04:09 PM

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QUOTE(mujinkun @ Oct 30 2015, 11:53 AM)
Any luck if using router from TM we can fully using 30MBps on Wifi?

Or, surely need to purchase aftermarket one?
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Mine can also.. using modem and router from TM can get 30Mbps. but will drop if further from router to around 24Mbps

This post has been edited by JamesCloud: Oct 30 2015, 04:47 PM
JamesCloud
post Oct 30 2015, 04:47 PM

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QUOTE(^Ware^wolf @ Oct 30 2015, 04:18 PM)
no way u can get 3rd party BTU .... u can only change the router ...so definitely "ori modem"  doh.gif
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Oops... tukar de... "from TM" i mean
JamesCloud
post Oct 30 2015, 04:48 PM

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QUOTE(djhenry91 @ Oct 30 2015, 04:26 PM)
u use wrong word la...
what ori pulak  doh.gif
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Oops... tukar de... "from TM" i mean

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