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Unifi Official TM UniFi High Speed Broadband Thread V22, ( -_・) ︻デ═一▸ Maxis & Time

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gildan2020
post Oct 20 2015, 06:23 AM

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QUOTE(sumyt @ Oct 19 2015, 01:06 PM)
Just got called from TM , upgraded the second time in 2 years LOL , VIP 5 --> VIP 10 --> now to Unifi Advance 30 . (contract renewed to 24 months)

- 30mbps down , 5mbps up
- Free call (600min to all network, TM to TM always free)
- Free HyppTV aneka package (some Malaysian/Malay channel)
- Free HyppTV Everywhere for 2 devices
- Free TM WiFi 500mb quota daily

Quite happy with the value it packed now , among all competitor in Malaysia , however it's definitely not a cheap plan , hope to get kinda full stable speed then really thumbs up to TM .
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How much are you paying now for the Unifi Advance 30?
RM 179 + GST?
syazone
post Oct 20 2015, 08:47 AM

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QUOTE(fansoption @ Oct 19 2015, 09:54 PM)
Hi i just update my unifi from 5mbps to 30mbps, but i still get 5mbps? i using tp-w8960n rounter any setting wrong?
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QUOTE(fansoption @ Oct 19 2015, 10:58 PM)
15 oct i go tmpoint upgrade to 30mbps, today my OCC change to new package but my speed still 5mbps. I call to Tm Support they site already 30mbps, but however i still get 5mbps
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QUOTE(fansoption @ Oct 19 2015, 11:49 PM)
yes still same sad.gif
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just call 100 & complaint to technical team, one of my customer face this kind of problem where order completed in the TM system but not getting 30mbps speed. the technician came to his house (high rise) & doing config
fansoption
post Oct 20 2015, 08:57 AM

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QUOTE(syazone @ Oct 20 2015, 08:47 AM)
just call 100 & complaint to technical team, one of my customer face this kind of problem where order completed in the TM system but not getting 30mbps speed. the technician came to his house (high rise) & doing config
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I stay at landed, they still need come to my house do config?
fruitie
post Oct 20 2015, 08:58 AM

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QUOTE(gildan2020 @ Oct 20 2015, 06:23 AM)
How much are you paying now for the Unifi Advance 30?
RM 179 + GST?
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Yes, that's the current pricing now.
jusbella
post Oct 20 2015, 09:00 AM

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Yes, mostly outside ur house the pole got TM HUB, inside there is being capped.

It this thing issue: user posted image


QUOTE(fansoption @ Oct 20 2015, 08:57 AM)
I stay at landed, they still need come to my house do config?
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This post has been edited by jusbella: Oct 20 2015, 09:02 AM
syazone
post Oct 20 2015, 09:05 AM

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QUOTE(fansoption @ Oct 20 2015, 08:57 AM)
I stay at landed, they still need come to my house do config?
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yeah, perhaps the same thing,
^Ware^wolf
post Oct 20 2015, 09:12 AM

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tried to watch HyppTV as usual but end up showing me screen to log into HyppTV...

and then this morning internet connected by cannot surf net ... ip address. 172.xxx

restarted router and still couldnt surf net ...lodged a report thru OCC already .

anyone having this problems ?

Unfi Advance 30mbps plan here
xooper
post Oct 20 2015, 09:59 AM

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Hi all,

I cant use my phone and unifi since yesterday.

(Area: Bandar Mahkota Cheras)

anyone got same problem with me?



Crimson_SoulZ
post Oct 20 2015, 10:05 AM

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This has been going on for few days.

I am having trouble opening specific website. Tumblr to be precise. I cannot open the website no matter what unless I use a VPN or using my phone's data connection. I have reset my dns, restarted the router many times and cleared my cache as well.

I am using google dns and even that doesn't help at all.

package : Unifi 30mbps (after upgrading from 10mbps)
connection type : Ethernet.
fansoption
post Oct 20 2015, 10:06 AM

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QUOTE(jusbella @ Oct 20 2015, 09:00 AM)
Yes, mostly outside ur house the pole got TM HUB, inside there is being capped.

It this thing issue: user posted image
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TM HUB also capped sad.gif
soul_project
post Oct 20 2015, 10:09 AM

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Hi guys. Reporting in ya. Complain to skmm is effective. TM called earlier and inform I can get the promo price of 179 instead of 199 which I subscribed to last month. Just need go tm point sign documents. Am gonna go to bangsar tm point now.
biloxee
post Oct 20 2015, 10:13 AM

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QUOTE(Crimson_SoulZ @ Oct 20 2015, 10:05 AM)
I am having trouble opening specific website. Tumblr to be precise.
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Just checked. Tumblr not working for me too...
Crimson_SoulZ
post Oct 20 2015, 10:21 AM

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QUOTE(biloxee @ Oct 20 2015, 10:13 AM)
Just checked. Tumblr not working for me too...
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Using VPN does work for some unknown reason. I can just waste few minutes and open a vpn but come on. This shouldn't be a problem in the first place.
JamesCloud
post Oct 20 2015, 10:25 AM

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QUOTE(soul_project @ Oct 20 2015, 10:09 AM)
Hi guys. Reporting in ya. Complain to skmm is effective. TM called earlier and inform I can get the promo price of 179 instead of 199 which I subscribed to last month. Just need go tm point sign documents. Am gonna go to bangsar tm point now.
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hi Bro. i also just subscribe to RM199 30Mbps 2mons back. u mean can get RM179 Price?

Please advise. Thanks
cytoh
post Oct 20 2015, 10:28 AM

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QUOTE(xooper @ Oct 20 2015, 09:59 AM)
Hi all,

I cant use my phone and unifi since yesterday.

(Area: Bandar Mahkota Cheras)

anyone got same problem with me?
*
Yup, I'm facing the same problem. TM replied restoration is in progress, the service is down since yesterday afternoon. It is still down now, ridiculous.
xooper
post Oct 20 2015, 10:35 AM

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QUOTE(cytoh @ Oct 20 2015, 10:28 AM)
Yup, I'm facing the same problem. TM replied restoration is in progress, the service is down since yesterday afternoon. It is still down now, ridiculous.
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I came back from work in the night time and cannot use the unifi....

if u not mind, kindly update me if TM resume the service at here.

thank you. biggrin.gif biggrin.gif

This post has been edited by xooper: Oct 20 2015, 10:36 AM
JamesCloud
post Oct 20 2015, 10:42 AM

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QUOTE(syazone @ Oct 20 2015, 08:47 AM)
just call 100 & complaint to technical team, one of my customer face this kind of problem where order completed in the TM system but not getting 30mbps speed. the technician came to his house (high rise) & doing config
*
Hi All. same happened to me. paid 30Mpbs. but they just come and set for me after 1month. now i just got 30Mbps. but TM dont want rebate me on over charge for previous month.

Technician called me. he said impossible for me to get 30Mbps. coz they havent set for me. what been charge and shown in system is just paperwork updated in TM System on 30Mbps.

TM like robbing. if im lawyer. i will sue them. they just ignore us. charge 30. provide service of 5.


Besides, i just subscribe 30Mbps RM199. anyone successfully to change it to RM179?
MGM
post Oct 20 2015, 10:43 AM

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QUOTE(JamesCloud @ Oct 20 2015, 10:42 AM)
Hi All. same happened to me. paid 30Mpbs. but they just come and set for me after 1month. now i just got 30Mbps. but TM dont want rebate me on over charge for previous month.

Technician called me. he said impossible for me to get 30Mbps. coz they havent set for me. what been charge and shown in system is just paperwork updated in TM System on 30Mbps.

TM like robbing. if im lawyer. i will sue them. they just ignore us. charge 30. provide service of 5.
Besides, i just subscribe 30Mbps RM199. anyone successfully  to change it to RM179?
*
Self help by reading from posts since 15Oct2015. tongue.gif
fansoption
post Oct 20 2015, 10:46 AM

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QUOTE(JamesCloud @ Oct 20 2015, 10:42 AM)
Hi All. same happened to me. paid 30Mpbs. but they just come and set for me after 1month. now i just got 30Mbps. but TM dont want rebate me on over charge for previous month.

Technician called me. he said impossible for me to get 30Mbps. coz they havent set for me. what been charge and shown in system is just paperwork updated in TM System on 30Mbps.

TM like robbing. if im lawyer. i will sue them. they just ignore us. charge 30. provide service of 5.
Besides, i just subscribe 30Mbps RM199. anyone successfully  to change it to RM179?
*
Hi they come to your home set what config?
JamesCloud
post Oct 20 2015, 10:50 AM

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QUOTE(fansoption @ Oct 20 2015, 10:46 AM)
Hi they come to your home set what config?
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i not sure. he came to my house outside. use WIFI login. i gave him password. after he did the config. he what's app me the speed test. then i back home check. ok...



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