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 Taobao Global Direct Shipping - experiences?, The good and the bad

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alexander3133
post Dec 20 2017, 08:41 AM

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QUOTE(zdin311 @ Dec 20 2017, 12:29 AM)
whats this status? still stuck in china?
user posted image
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Completed export custom clearance, parcel shipped from China to Malaysia.
Sea shipment?
alexander3133
post Dec 20 2017, 08:42 AM

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QUOTE(ChukangChukang @ Dec 19 2017, 10:13 PM)
Dear all bro and sis.

New b here i have purchase some bicycle part from tao pao. The seller ship out the part out in the same day. It take 2days to reach hong kong customs very fast. But after that the status update stop there。
Below is the screenshot. Which Malaysia courier service should i contact Skynet, Gdex or..? How am i going to track the status? I try ask tao pao service they cant help as this ship out from CHN. They only can track up to CHN customs.

Worst case if the things pending at malaysia customs at tax is required they will call me right?

Thx in advance ....really appreciate yr help here.
*
Pending custom clearance, just wait.
Your parcel most likely will be handled by Skynet when reached Malaysia.
You can then use the oversea tracking number provided by Taobao to check on Skynet website.

This post has been edited by alexander3133: Dec 20 2017, 08:46 AM
ChukangChukang
post Dec 20 2017, 08:50 AM

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QUOTE(alexander3133 @ Dec 20 2017, 08:42 AM)
Pending custom clearance, just wait.
Your parcel most likely will be handled by Skynet when reached Malaysia.
You can then use the oversea tracking number provided by Taobao to check on Skynet website.
*
Thx for valueable feedback bro. May i know it pending at Mas customs or CHN? Rgds ..

alexander3133
post Dec 20 2017, 08:52 AM

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QUOTE(ChukangChukang @ Dec 20 2017, 08:50 AM)
Thx for valueable feedback bro. May i know it pending at Mas customs or CHN? Rgds ..
*
Most likely is Malaysia side.
Just wait, need around 2 days to 5 days.
ChukangChukang
post Dec 20 2017, 09:05 AM

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QUOTE(alexander3133 @ Dec 20 2017, 08:52 AM)
Most likely is Malaysia side.
Just wait, need around 2 days to 5 days.
*
Thx again. During this time i am not able to track the status right? Meaning by uisng skynet web tracking. Until it clered by customs mas...? Becoz i tried to track but no record found. :-)
alexander3133
post Dec 20 2017, 09:11 AM

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QUOTE(ChukangChukang @ Dec 20 2017, 09:05 AM)
Thx again. During this time i am not able to track the status right? Meaning by uisng skynet web tracking. Until it clered by customs mas...? Becoz i tried to track but no record found. :-)
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Yes, need to pass Malaysia custom clearance first, then only Skynet will pick up your item and also reflect on Skynet tracking site.
ChukangChukang
post Dec 20 2017, 09:19 AM

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QUOTE(alexander3133 @ Dec 20 2017, 09:11 AM)
Yes, need to pass Malaysia custom clearance first, then only Skynet will pick up your item and also reflect on Skynet tracking site.
*
Oic. Pas 2 days i received an automatic cal from this fon number +8816431151212 mentioned ini adalah kastam malaysia. Anda ada satu message sila tekan 9 untuk bercakap dengan operator. I dare not press 9 as i suspect it may b scam cal. After that i called customs mas ..they mentioned yes they also receive same complain. Ask me to do aduan. Anyone experience this??
Ron2828
post Dec 20 2017, 09:26 AM

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QUOTE(ChukangChukang @ Dec 20 2017, 09:19 AM)
Oic. Pas 2 days i received an automatic cal from this fon number +8816431151212  mentioned ini adalah kastam malaysia. Anda ada satu  message sila tekan 9 untuk bercakap dengan operator. I dare not press 9 as i suspect it may b scam cal. After that i called customs mas ..they mentioned yes they also receive same complain. Ask me to do aduan. Anyone experience this??
*
This is the standard modus operandi used by scammers these day.I received call from Maybank / police then have to press 9 / 0 to speak with their ‘officer’.



ycs
post Dec 20 2017, 09:47 AM

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my TGDS parcel from 12/12 MIA in customs for 5 days now, no sign in GDex yet shakehead.gif
alexander3133
post Dec 20 2017, 10:09 AM

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QUOTE(ycs @ Dec 20 2017, 09:47 AM)
my TGDS parcel from 12/12 MIA in customs for 5 days now, no sign in GDex yet  shakehead.gif
*
I thought TGDS normally handled by Skynet locally?
bingbin9
post Dec 20 2017, 10:11 AM

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Expert, i need help here

i have one item that need to be refund and seller have agreed. I think the item have posted out from the ABX but i dont have any information on tracking number or company.


发货方式: 快递
物流公司: 韵达快递
运单号码: 3948270598496
物流跟踪:
2017-12-13 09:13:42您的包裹已出库
2017-12-13 09:13:45卖家发货
2017-12-13 19:40:40在浙江宁海县公司进行揽件扫描
2017-12-13 19:44:56在浙江宁海县公司进行下级地点扫描,即将发往:广东广州网点包
2017-12-13 23:55:05在分拨中心浙江宁波分拨中心进行称重扫描
2017-12-13 23:56:47在浙江宁波分拨中心进行装车扫描,即将发往:广东广州分拨中心
2017-12-15 00:47:22从广东广州分拨中心发出,本次转运目的地:广东广州白云区太和公司
2017-12-15 11:05:56在广东广州白云区太和公司加菲猫淘宝服务部进行派件扫描;派送业务员:钟小龙;联系电话:15219088455
2017-12-15 18:31:05很抱歉,您的包裹因超大原因被递壹时集运仓拒签,请联系卖家并申请退款
2017-12-17 22:42:30在广东广州白云区太和公司进行下级地点扫描,即将发往:浙江宁波分拨中心
2017-12-18 00:43:09在分拨中心广东广州分拨中心进行称重扫描
2017-12-18 00:46:14在广东广州分拨中心进行装车扫描,即将发往:浙江宁波分拨中心
2017-12-19 02:23:29在分拨中心浙江宁波分拨中心进行卸车扫描

How do i fill up the return tracking form? and is say left 2 days....
Attached Image

This post has been edited by bingbin9: Dec 20 2017, 10:12 AM
Alexdino
post Dec 20 2017, 10:31 AM

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anyone of your parcel still stucked in 4px or airpak? airpak website already gone. sweat.gif
ycs
post Dec 20 2017, 10:35 AM

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QUOTE(alexander3133 @ Dec 20 2017, 10:09 AM)
I thought TGDS normally handled by Skynet locally?
*
its GDex for me, i think skynet is one of the consolidator
Vio
post Dec 20 2017, 12:01 PM

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unbelievable havent receive the items that i bought on 11.11

item stucked in skynet warehouse in melaka since 14.12.17, been trying to call for 3 days not even a single soul is willing to pick up


MsPopcorn
post Dec 20 2017, 03:32 PM

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QUOTE(Alexdino @ Dec 20 2017, 10:31 AM)
anyone of your parcel still stucked in 4px or airpak? airpak website already gone. sweat.gif
*
airpak website still up..

https://airpak-express.com/my/

soyusa
post Dec 20 2017, 05:39 PM

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QUOTE(ChukangChukang @ Dec 19 2017, 10:19 PM)
Hi sir need yr advise how u track the parcel after reach Mas? It will show in 物流update? Where can i get the tracking number?
*
If you are login from PC, go to https://consign.i56.taobao.com/user/consoli...onOrderList.htm

» Click to show Spoiler - click again to hide... «

click on "海外物流订单" > "物流订单详情" and it will open new page.

» Click to show Spoiler - click again to hide... «

From there, look for "国际配送单号:" and below that is your code.

For my case... I choose 秀驿物流 and their partner in M'sia is Skynet, once I have tracking number inside "国际配送单号, I follow-up as in Skynet tracking page.
zdin311
post Dec 20 2017, 06:45 PM

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QUOTE(alexander3133 @ Dec 20 2017, 08:41 AM)
Completed export custom clearance, parcel shipped from China to Malaysia.
Sea shipment?
*
yes.. sea shipment
alexander3133
post Dec 20 2017, 06:50 PM

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QUOTE(zdin311 @ Dec 20 2017, 06:45 PM)
yes.. sea shipment
*
Ok, then you may have to wait for around 3 weeks for the item to reach you.
metaloid
post Dec 21 2017, 10:00 AM

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bangwall.gif

This post has been edited by metaloid: Dec 21 2017, 11:18 AM
squall_12
post Dec 21 2017, 10:46 AM

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Hi guy,

I got 1 item refund by seller but i check the progress until today the refund is not yet completed, any idea who can i contact on this? The refund process start on 17th December.

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