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 Taobao Global Direct Shipping - experiences?, The good and the bad

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metaloid
post Nov 23 2015, 05:21 PM

konpeko~
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Bought 5 items. My last item arrived on 18th, all with the status "has library" means still in the warehouse..how long will it take them to combine and ship them??
metaloid
post Nov 25 2015, 01:50 PM

konpeko~
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QUOTE(rakyatmalaysia @ Nov 25 2015, 01:46 PM)
Read https://world.taobao.com/helper/knowledge.h...B3t&kid=7112445 mine also stuck already 7 days at warehouse.
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Dont mind to give me a summary of what they say? My 1 item which do not need to combine is already sent though.
metaloid
post Nov 26 2015, 09:37 AM

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QUOTE(lokmansk8 @ Nov 25 2015, 07:52 PM)
2015-Nov-16 Mon. 02:57:13 [Chinese] [Shenzhen] the shipment has arrived in Shenzhen center
04:53:07 [Chinese] [Shenzhen] Shenzhen Center has issued
12:25:55 [Chinese] [Shenzhen] the shipment has arrived in Shenzhen Xixiang
12:26:03 [Chinese] [Shenzhen] Shenzhen Xixiang faction member who is for you to send pieces
16:27:53 [Cargo] your package has been passed through CSCL warehouse receipt
16:51:51 [Cargo] your package has been passed through the normal storage Cargo warehouse
2015-Nov-20 Fri. 09:19:30 [international] normally your package has been shipped out of the warehouse through the set
last update 20nov now 25 ady... so slow.... use 4px better la
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How many items in this? Mine 5 items since 18th havent even combine and ship cry.gif 8 days still in warehouse.
metaloid
post Nov 26 2015, 09:39 AM

konpeko~
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QUOTE(rakyatmalaysia @ Nov 26 2015, 01:29 AM)
mine got same problem with you, it seem due to 11.11 sales carnival, I've contact their customer support http://goo.gl/hylXVC they said due to 11.11 sales carnival.. international shipping delayed. just need to wait... sad.gif
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Yours havent send out? The CS dont even reply...end up as slow as using sea shipping.

Edit: Ok finally mine just consolidated just now n sending out.

This post has been edited by metaloid: Nov 26 2015, 01:24 PM
metaloid
post Nov 27 2015, 12:09 PM

konpeko~
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QUOTE(Chee Beng Bai @ Nov 26 2015, 11:36 PM)
Should i make refund if my item no arrive in warehouse?

Me ordered 13 november. Now still no update status, stuck at *[China] is sent to service point being delivered the way, pls prepare to sign (sending pieces of people. 2015 nov 13 friday 13:25.

Almost expired the duration, 2 day and few hour left.
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maybe seller gave wrong waybill number is no update at warehouse.
metaloid
post Nov 30 2015, 09:26 AM

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QUOTE(Chee Beng Bai @ Nov 29 2015, 12:21 AM)
so u mean my item already on the air on the way to me? but status no updated? i already asking for refunding, but rejected ady by seller, then i made another 1 now in progress. i pmed the seller in english before they dont see like know how read english
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unsure, best to check with the fowarder...but if using Zto sorry they hardly reply messages
metaloid
post Nov 30 2015, 02:38 PM

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My shipping status now stuck at 商家正通知快递公司揽件 since 26/11...anyone facing the same problem?
metaloid
post Nov 30 2015, 04:44 PM

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QUOTE(HwangTommy @ Nov 30 2015, 04:11 PM)
I'm using ZTO, they NEVER reply my messages in aliwangwang. My item has been stuck in 【集运】您的包裹已被中通集运仓正常入库 since 22 Nov o__o
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Same Zto really useless...if i know, shouldve use 4px even though more expensive at least immediately consolidate and send out. Seems ur status not even consolidate yet.
metaloid
post Oct 26 2017, 05:14 PM

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QUOTE(Kubaru @ Oct 25 2017, 10:09 PM)
I Got my item from DEX-i / ABX . I was kind a bit dispointed with their service a bit , here's how it goes.

ABX Negeri Sembilan has 2 placed, 1 in Nilai and 1 in Seremban.

My House is Literally located near the KASTAM AIRPORT , KLIA 1 & 2

Shipment from Taobao Warehouse was sent to MY on Friday and expected to arrived at MY on Saturday at 4pm. There was no update on the DEX-i / abx tracking until Monday saying its been "uplifted Partialy " whatever that means . No word on Monday and Tuesday until Wednesday Morning recently i checked in the ABX tracking was updated and "Shipped to Destination , SUBANG" to my area in Nilai (Enstek Area) .

Here it got weird , On 10am they update saying my item is in Nilai ABX and was about to ship to my home , so I waited until 4.30pm , realizing there was no delivery van camed so I called the ABX nilai area saying  My item is in ABX Nilai but its meant to Ship from ABX Seremban .......I paused like WTF ?? My address is assigned in NILAI area. So I told the call person im coming to ABX nilai in 20 minutes time .

I came and Picked up the Item , I also asked why my House in Enstek is not meant for  delivery jurisdiction under ABX nilai. Said something like My House is nearer to Seremban (kinda true but Nilai is way nearer)

So they said If I Buy anything from TaoBao or Other China Site using ABX Id have to put the Address to ABX Nilai address , when package arrived there they will call my number, apparently lot of people in Nilai does that in ABX (based on what he said).

Nothing wrong on my side just a little dissapointed to know the delivery area.

Apparently it takes 2 days of Kastam checking in Malaysia before sending it to Subang Warehouse
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I like Dex cause both them and Abx in kuching is good. Most importantly Dex in china doesn't make errors. Looks like nilai Abx is the problem.
metaloid
post Dec 21 2017, 10:00 AM

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bangwall.gif

This post has been edited by metaloid: Dec 21 2017, 11:18 AM
metaloid
post Dec 21 2017, 11:19 AM

konpeko~
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Experts, is this normal? Where is it stuck now? Abx shows ntg. cry.gif


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metaloid
post Dec 21 2017, 05:15 PM

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QUOTE(ycs @ Dec 21 2017, 12:04 PM)
i think its all stuck at klia customs, like black hole, been waiting since 15Dec
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Agree waiting since 11/12. Dunno whats the issue.
metaloid
post Dec 27 2017, 01:33 PM

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My 11.11 sea items finally arrived. 6 weeks!

 

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