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 Taobao Global Direct Shipping - experiences?, The good and the bad

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ycs
post Dec 22 2017, 11:33 PM

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QUOTE(Kiel-D3 @ Dec 22 2017, 09:05 PM)
I not sure what happen to gdex, my tracking number not updated in system but yet in taobao show received. Previously handle by Skynet is much better than GDex.
Should I report to taobao or call gdex for what happening?  icon_question.gif  icon_question.gif
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mine also same case doh.gif
colins
post Dec 23 2017, 09:15 AM

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QUOTE(Mr Gray @ Dec 22 2017, 09:31 PM)
I've tried all couriers available on taobao. And I am most impressed with 4px. If you notice 4px's rate is the most expensive, but I got my shipments in like 6 or 7 days. That's heavenly, just like shopping from Malaysia. smile.gif I don't know why people say 4px partner is abx as all my 4px parcels use airpak. Which is good. What I like the most about 4px is it sends me SMS notification whenever my item arrives at the warehouse in China and when my item is our for delivery.

DEX is good too. Its local partner is GDEX, which is very efficient. But the lack of SMS notification and it typically takes 9 to 10 days.

All in all, sometimes I think it depends on your luck as well. My tips is to never buy so many things at once. Customs won't have the time to check everything, but when your package is big or heavy, it stands out, and more likely to be inspected, hence detained.
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I do agree with you on 4PX being very good, until recently. Maybe it's due to the overload of shipment from the 11.11 and 12.12 sale? Let's see if it get improves.

My experience with them has been consistently receiving my parcel on the 4th business day after payment. Eg:
Day 1 - payment and ship out
Day Day - receive.
Best was once I receive on Day 3.

But recent parcel was like Day 6, then the last 2 was like 2 weeks.


colins
post Dec 23 2017, 09:16 AM

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An update on my Lazada Air parcel - paid and shipped on 12 Dec, received on 22 Dec.
ycs
post Dec 23 2017, 09:33 AM

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my 12/12 package using tgds/GDex will be delivered today, finally
final
post Dec 23 2017, 09:45 AM

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I don't know what happened to my parcels, all showing pending clearance since 19/12 & till now no movement at all.

I got 4 parcels & the status are the same.

Attached Image

Should have choose Lazada courier... regret.
alexander3133
post Dec 23 2017, 10:06 AM

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QUOTE(final @ Dec 23 2017, 09:45 AM)
I don't know what happened to my parcels, all showing pending clearance since 19/12 & till now no movement at all.

I got 4 parcels & the status are the same.

Attached Image

Should have choose Lazada courier... regret.
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Just wait for one or two working days, sometimes custom clearance takes long time especially during sales season.
final
post Dec 23 2017, 10:17 AM

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QUOTE(alexander3133 @ Dec 23 2017, 10:06 AM)
Just wait for one or two working days, sometimes custom clearance takes long time especially during sales season.
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My parcels during 11/11 were fast. Within 2-3 days to clear custom.
That time using Lazada courier...

however i don't know whether different kind of courier hav different way to pass custom or not.
Mr Gray
post Dec 23 2017, 10:50 AM

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QUOTE(colins @ Dec 23 2017, 09:15 AM)
I do agree with you on 4PX being very good, until recently. Maybe it's due to the overload of shipment from the 11.11 and 12.12 sale? Let's see if it get improves.

My experience with them has been consistently receiving my parcel on the 4th business day after payment. Eg:
Day 1 - payment and ship out
Day Day - receive.
Best was once I receive on Day 3.

But recent parcel was like Day 6, then the last 2 was like 2 weeks.
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I meant 6 days from the day I buy from merchant. From the day I paid 4px. It would be about 3 to 4 days as well. Which is good.
Alexdino
post Dec 23 2017, 12:06 PM

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QUOTE(Mr Gray @ Dec 22 2017, 09:31 PM)
I've tried all couriers available on taobao. And I am most impressed with 4px. If you notice 4px's rate is the most expensive, but I got my shipments in like 6 or 7 days. That's heavenly, just like shopping from Malaysia. smile.gif I don't know why people say 4px partner is abx as all my 4px parcels use airpak. Which is good. What I like the most about 4px is it sends me SMS notification whenever my item arrives at the warehouse in China and when my item is our for delivery.

DEX is good too. Its local partner is GDEX, which is very efficient. But the lack of SMS notification and it typically takes 9 to 10 days.

All in all, sometimes I think it depends on your luck as well. My tips is to never buy so many things at once. Customs won't have the time to check everything, but when your package is big or heavy, it stands out, and more likely to be inspected, hence detained.
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hahaha, i tried all couriers, airpak is the WORST, call many time didnt answer call, personally when to their office, seeing all staff playing phone and let all incoming call ringing..lol, the only way to get them move is COMPLAIN to 4px, then they will only call you up.

taobao direct is the best 4-5 days reached my office.
Alexdino
post Dec 23 2017, 12:09 PM

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https://www.tracking.my/

this website can track most of the parcel
SonnyCooL
post Dec 24 2017, 03:29 PM

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QUOTE(Alexdino @ Dec 23 2017, 12:09 PM)
https://www.tracking.my/

this website can track most of the parcel
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but lousy .... something u found your parcel not update in dex but abx is delivered ....
SonnyCooL
post Dec 24 2017, 03:29 PM

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QUOTE(Mr Gray @ Dec 22 2017, 09:31 PM)
I've tried all couriers available on taobao. And I am most impressed with 4px. If you notice 4px's rate is the most expensive, but I got my shipments in like 6 or 7 days. That's heavenly, just like shopping from Malaysia. smile.gif I don't know why people say 4px partner is abx as all my 4px parcels use airpak. Which is good. What I like the most about 4px is it sends me SMS notification whenever my item arrives at the warehouse in China and when my item is our for delivery.

DEX is good too. Its local partner is GDEX, which is very efficient. But the lack of SMS notification and it typically takes 9 to 10 days.

All in all, sometimes I think it depends on your luck as well. My tips is to never buy so many things at once. Customs won't have the time to check everything, but when your package is big or heavy, it stands out, and more likely to be inspected, hence detained.
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did u try Prouter ?
Mr Gray
post Dec 24 2017, 03:56 PM

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QUOTE(SonnyCooL @ Dec 24 2017, 03:29 PM)
did u try Prouter ?
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Yup. It uses skynet/abx. Skynet is not too bad but abx is just the worst courier ever. I had to pick up my item at their warehouse in subang, because it has not been delivered after two weeks.
SonnyCooL
post Dec 24 2017, 04:01 PM

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QUOTE(Mr Gray @ Dec 24 2017, 03:56 PM)
Yup. It uses skynet/abx. Skynet is not too bad but abx is just the worst courier ever. I had to pick up my item at their warehouse in subang, because it has not been delivered after two weeks.
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what u think abt prouter ? good or bad, fast or slow for china site ?
Mr Gray
post Dec 24 2017, 04:17 PM

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QUOTE(SonnyCooL @ Dec 24 2017, 04:01 PM)
what u think abt prouter ? good or bad, fast or slow for china site ?
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They're fine. The forwarder in Malaysia is the one that is bad. If they happen to use skynet, fine. But there's a chance that they will use abx, and I have a few bad experience with abx that I will never use them again.

That's why I prefer DEX which uses GDEX or 4px which uses Airpak.
SonnyCooL
post Dec 24 2017, 04:56 PM

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QUOTE(Mr Gray @ Dec 24 2017, 04:17 PM)
They're fine. The forwarder in Malaysia is the one that is bad. If they happen to use skynet, fine. But there's a chance that they will use abx, and I have a few bad experience with abx that I will never use them again.

That's why I prefer DEX which uses GDEX or 4px which uses Airpak.
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Abx recently been very well wor .
andy@
post Dec 25 2017, 06:35 PM

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QUOTE(Mr Gray @ Dec 24 2017, 04:17 PM)

.....That's why I prefer DEX which uses GDEX ...
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DEX using Gdex ? why in taobao website it shows DEX using ABX ? really confused la. confused.gif confused.gif




alucard89
post Dec 25 2017, 06:46 PM

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QUOTE(andy@ @ Dec 25 2017, 06:35 PM)
DEX using Gdex ? why in taobao website it shows DEX using ABX ? really confused la.  :confused:  :confused:
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Sometimes they use both
vk_flyingfox
post Dec 26 2017, 01:16 PM

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May I know if i choose direct shipping, which courier is taobao using. I bought an item through t-mall on 13th dec and the delivery status today show at 9.50am it's been signed and delivered. The problem is I did not receive anything today. Anyone could help?
alexander3133
post Dec 26 2017, 01:56 PM

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QUOTE(vk_flyingfox @ Dec 26 2017, 01:16 PM)
May I know if i choose direct shipping, which courier is taobao using. I bought an item through t-mall on 13th dec and the delivery status today show at 9.50am it's been signed and delivered. The problem is I did not receive anything today. Anyone could help?
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Try track using Skynet or GDex, what is your tracking number?

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