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 Mobile Number Portability (MNP), Switching mobile no. to other telco

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blogomatic
post Nov 4 2017, 11:22 AM

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QUOTE(Ngto @ Nov 4 2017, 09:49 AM)
Call your new Telco, ask them whether they receive any reply/status from old Telco.
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pengsan. they send the request to DiGi instead of Umobile for this Friendi. shakehead.gif
Cynox
post Nov 4 2017, 10:49 PM

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hi, I am planning to port all my 3 U Mobile lines to Tunetalk +Vibe 200. My current U Mobile package is P50 with 2 RM10 sub lines. What is the best way to port out? Port the 2 sub-lines first then only the principal lines? Or doesn't matter - just port all over in one shot? Wanted to talk with Tunetalk Live chat but guess now is off working hours already. blush.gif

Thank you. notworthy.gif
kit2
post Nov 5 2017, 09:34 PM

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now my turn to experience the nightmare from maxis. submitted port out yesterday and replied to their sms, but no news after that.

this evening, i contacted cs, only to find out my request was rejected. i asked why.

first, he said my number wasn't reactivated from ticket reload or online banking. i then showed him my hotlink statement which clearly showed a voucher reload was the latest reload.

then, he said my number entered grace period yesterday, nov 4. but i topped up on oct 31, which is clearly indicated on the statement, so active period is till nov 5. ussd and app are both showing nov 5.

after that, he went silent for a while and then insisted i should top up again. what if i topup and they keep rejecting using lousy excuses?
adiwarna
post Nov 6 2017, 01:54 AM

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QUOTE(kit2 @ Nov 5 2017, 09:34 PM)
now my turn to experience the nightmare from maxis. submitted port out yesterday and replied to their sms, but no news after that.

this evening, i contacted cs, only to find out my request was rejected. i asked why.

first, he said my number wasn't reactivated from ticket reload or online banking. i then showed him my hotlink statement which clearly showed a voucher reload was the latest reload.

then, he said my number entered grace period yesterday, nov 4. but i topped up on oct 31, which is clearly indicated on the statement, so active period is till nov 5. ussd and app are both showing nov 5.

after that, he went silent for a while and then insisted i should top up again. what if i topup and they keep rejecting using lousy excuses?
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Have you mention wanna report to mcmc & cfm?
kit2
post Nov 6 2017, 07:53 AM

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QUOTE(adiwarna @ Nov 6 2017, 01:54 AM)
Have you mention wanna report to mcmc & cfm?
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yes, told them i will report to mcmc if they reject my request again without a valid reason.

it is shocking to learn that a big corporation can be so low-handed. if they try to block maxis one customers, then i understand. but to prevent a light prepaid user that contributes little to their revenue from leaving, they must be crazy or very desperate.
siawyent
post Nov 6 2017, 10:28 AM

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I'm thinking to port to XOX,

Is there any problem to receive Bank's TAC after MNP? How to solve for Public, RHB and Alliance bank? and how about Credit card TAC?
blogomatic
post Nov 6 2017, 10:47 PM

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QUOTE(Ngto @ Nov 4 2017, 09:49 AM)
Call your new Telco, ask them whether they receive any reply/status from old Telco.
*
QUOTE(blogomatic @ Nov 4 2017, 11:22 AM)
pengsan. they send the request to DiGi instead of Umobile for this Friendi.  shakehead.gif
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dang. status is still processing on Hotlink side since Saturday resubmission. called Friendi, said no request received yet. i wonder how long should i wait before escalating to MCMC.
kit2
post Nov 7 2017, 12:15 AM

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QUOTE(blogomatic @ Nov 6 2017, 10:47 PM)
dang. status is still processing on Hotlink side since Saturday resubmission. called Friendi, said no request received yet. i wonder how long should i wait before escalating to MCMC.
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you are porting from friendi to hotlink?

This post has been edited by kit2: Nov 7 2017, 12:16 AM
Ngto
post Nov 7 2017, 04:02 AM

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QUOTE(blogomatic @ Nov 6 2017, 10:47 PM)
dang. status is still processing on Hotlink side since Saturday resubmission. called Friendi, said no request received yet. i wonder how long should i wait before escalating to MCMC.
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Call Hotlink , say you are going to contact MCMC.


This post has been edited by Ngto: Nov 7 2017, 04:06 AM
krishtiano86
post Nov 7 2017, 08:17 AM

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QUOTE(Ngto @ Nov 1 2017, 01:57 PM)
I submitted the evening before the last day. I already said the line was still active after I replied 'YES' in the afternoon. I still had the rest of the day before it's supposed to deactivate. I even called my other line 30min after my confirmation to ensure it was still active, I have the record and proof.

Anyway, today after my resubmission last night, and subsequently confirmed the 2nd time this afternoon , they called again 30min later trying their tricks again. Offered to give me some free data to trap me. Luckily I read the posts in this forum, and told they a big NO and asked them to keep their free data  and that I know it's a trap. I just stopped short of saying F off.
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Lucky you bro..
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post Nov 7 2017, 04:51 PM

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anybody tried porting out from voopee before?
blogomatic
post Nov 7 2017, 05:50 PM

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QUOTE(kit2 @ Nov 7 2017, 12:15 AM)
you are porting from friendi to hotlink?
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QUOTE(Ngto @ Nov 7 2017, 04:02 AM)
Call Hotlink , say you are going to contact MCMC.
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yep. friendi to hotlink. keep telling to wait feedback. tmr i will report mcmc if no action
kit2
post Nov 7 2017, 10:32 PM

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QUOTE(blogomatic @ Nov 7 2017, 05:50 PM)
yep. friendi to hotlink. keep telling to wait feedback. tmr i will report mcmc if no action
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after you port in, you cannot port out smile.gif
blogomatic
post Nov 7 2017, 11:53 PM

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QUOTE(kit2 @ Nov 7 2017, 10:32 PM)
after you port in, you cannot port out smile.gif
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meaning? friendi gonna go bankrupt d?
blogomatic
post Nov 7 2017, 11:54 PM

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QUOTE(kit2 @ Nov 5 2017, 09:34 PM)
now my turn to experience the nightmare from maxis. submitted port out yesterday and replied to their sms, but no news after that.

this evening, i contacted cs, only to find out my request was rejected. i asked why.

first, he said my number wasn't reactivated from ticket reload or online banking. i then showed him my hotlink statement which clearly showed a voucher reload was the latest reload.

then, he said my number entered grace period yesterday, nov 4. but i topped up on oct 31, which is clearly indicated on the statement, so active period is till nov 5. ussd and app are both showing nov 5.

after that, he went silent for a while and then insisted i should top up again. what if i topup and they keep rejecting using lousy excuses?
*
did u have at least rm1 when porting out?
kit2
post Nov 8 2017, 12:16 AM

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QUOTE(blogomatic @ Nov 7 2017, 11:54 PM)
did u have at least rm1 when porting out?
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yes. and 3 months ago i ported out with 50 sen balance.

btw, min rm1 is just an excuse, imho.

QUOTE(blogomatic @ Nov 7 2017, 11:53 PM)
meaning? friendi gonna go bankrupt d?
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maxis won't let you leave smile.gif

This post has been edited by kit2: Nov 8 2017, 12:19 AM
blogomatic
post Nov 8 2017, 12:06 PM

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btw for umobile, is it need 30 days active period before can port out or as long as it's active during port out can d?

for example, 1st nov newly activated. expiry on 10th. then I didnt topup until 1st dec, topup rm3. can port out?
blstz
post Nov 17 2017, 08:40 AM

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been facing some problems with receiving verification code sms from 11street and taobao after porting out from celcom to tunetalk recently.

all banks TAC/code already settled after informing banks.

just cant imagine how porting out would affect my number at online merchants. maybe they use different gateway to send sms to different providers but in the first place, is there a main database to inform them what network i am on?

currently in contact with 11street CS but taobao CS cant seem to understand my problem unsure.gif

icon_question.gif

This post has been edited by blstz: Nov 17 2017, 08:40 AM
tcapmibus
post Nov 20 2017, 04:33 PM

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im having issue when porting out from umobile to hotlink.. now all online banking i cannot use since 1 month already.. so stress cannot do business properly!!!
siawyent
post Nov 20 2017, 05:13 PM

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QUOTE(tcapmibus @ Nov 20 2017, 04:33 PM)
im having issue when porting out from umobile to hotlink.. now all online banking i cannot use since 1 month already.. so stress cannot do business properly!!!
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have you called the bank or go to ATM to register your number again?

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